Always exceptional customer service. They also don’t “cheat” you on services. I’ve gone to other places and they say X Y Z is wrong with your car and it’ll cost $$$ (and I know cars) but never at Autonation so I don’t go anywhere else except here. They offer free shuttle services if you don’t want to wait for your car (within a 10 mile radius) and make sure you understand what is needed for your car care. Highly recommend!

Top-notch experience with the purchase of a used car from this dealership!!! They are truly a customer-service oriented dealership from start to finish and even AFTER the purchase. Hats off to everyone involved from sales, finance, to service!!!!

Worked with service advisor Travis Rodriguez. I'm personally very thorough with my maintenance history on my vehicle yet Travis took the time to go back over my multiple previous service visits at this center and review what was actually needed and what may come up in the future. I felt that he put in a truly tailored and customized service list, did not try and push services on me and was extremely fair in describing what was needed and what wasn't. I purchased my 2012 4Runner new at Autonation Arapahoe and it has been the only place to service my vehicle. Yet for the first time, Travis gave me the full trust and confidence of a tailored experience and that I wasn't being up-charged. I'm already a repeat customer, but now I would enthusiastically recommend working with Travis at Autonation Arapahoe.

Full disclosure. AutoNation was one of the last dealerships I contacted because the others had higher ratings. I'm glad I called them before making a decision. I had a GREAT experience. It was low pressure and high customer service. Do yourselves a favor and ask for Stefan. Then make sure he sets you up with Usman. Awesome guys!

We had a great experience-everyone was so kind to us and our kids and they worked hard to get us approved and worked with us on financing to get the van we wanted/needed.

My wife and I had a good experience with the crew at AutoNation. They were very fair and willing to work with us on our new car as well as our trade-in.

Great overall experience!

Great 👍

Good service a d pricing.

It was a very easy and pleasant experience buying our Toyota at Auto Nation. I would have like to have received more trade in value for our Jeep that we traded in but Auto Nation made it up in other ways by finding a Costco coupon to put towards our warranty and they through in the Colorado Package for us.

Efficient, quick, and no surprises in the bill - guy called Travis in the service center did a splendid job of getting me in and out in a super satisfied manner

I had the firmware on my Entune radio updated. Jason and his team were quick and thorough and I am happy with my experience.

Bill was great and worked with me on costs as I needed to have some major repairs to my 2008 Highlander. He also kept me informed every step of the way and worked around my work schedule. Bill also was able to get my vehicle in sooner than scheduled as he knew it was emergent.

Great people to work with. Only issue with dealer was that no one called when the parts came in to schedule appointment. Then the rental car had been used by a smoker and reeked. Smelled like an old motel room.

Outstanding service! Vince helped us to get new tires on our Toyota the same day, thank you!

Timely and competent service! True professionals!! Updating - still timely and competent! Accommodating as well - I called early the day of my scheduled service to see if I could come in earlier due to change in my plans that day. Bill Gribb is always so responsive - not a problem! Appreciate his suggestions regarding other service I might want to consider AND he washed my car!

We take all our routine services here.

My service advisor was very helpful and thorough with the repair information that I needed to make an educated decision. I have used this advisor several times and have been very pleased with his performance.

I recently had to quickly buy a new car, after I unexpectedly had to give my car to my stepson. I was offered a fair amount for another car I had, and this dealership had the exact car I wanted which no other nearby place had in stock. After a week, I discovered that the car needed an adjustment to meet my medical needs (I have a hearing issue, and the sporty car I chose for the look had a sporty exhaust system that was a little too loud for my permanently injured ears). I did not realize this when I test drove the car. Uzi, my salesperson, promised to take care of me - and he did. And Tony in service was excellent. The car seems to be perfect now. This is our 3rd Toyota from this dealership; 2 new, 1 used. I don't foresee us going any place else for our vehicles.

Needed some warranty work done, not only did they get me in the same day the vehicle was ready a day earlier than expected!

Great experience, very straight forward, respectful and honest. While I am not a fan of the no haggle policy, the price was more than fair. We worked with a very nice gentleman named Sin Lee.

So far, we've been very satisfied with how our auto purchase has gone. Our sales person seems knowledgeable about the car we chose and made certain that it would meet our needs. We will complete our review once the final repairs have been completed and we take possession of the car!

I had a service repair here and it was done very quickly and Jez did a great job. All the people I interacted with were very kind.

I have gotten all my car services done here. Always wonderful customer service.

Jez was great and everyone else who helped me! I got my repair done in a very timely manner and the service drop offarea was very clean and welcoming

Great service department. Clean, courteous, punctual, and thorough. Thanks

Just bought the 2021 RAV4 TRD and could be happier with the experience. Leo and Uzi were professional , easy to talk to and took extremely good care of us. Would definitely recommend.

They made the process very easy and were very helpful. They prioritized our preferences and always followed up!

My service manager, Jeremy Sittner, met me promptly and advised me what services were needed. He kept me up to date during the time I was there. The service took 3 hours to complete, which I think was too long.

Good service and honor warranty.

Great service - good people. 5 Stars all around.

Sales staff was good, then this happened. Bought a certified (125pt inspection, "drive with Confidence") car and on day two of ownership discovered the entire cooling system full of sludge indicating possible major engine problems (head gaskets, cracked head, cracked block). Dropped it off and Autonation concluded that their tech mistakenly dumped oil in the cooling system as the engine tested ok. Car returned to me with flushed cooling system. After finding more sludge the next day, I spent the entire day repeatedly flushing system to remove the remaining contamination. Two days later, after jumping the car twice, the battery tested bad and I had it replaced at my own cost. I was told by the AutoNation service manager that "we should have caught that, we would have replaced a battery that old." It was the original 5 year old battery but there was no compensation for the oversight. Two big misses on the 125pt inspection cost me a lot of time and money. AutoNation response to my online revew: "our General Manager would love to talk with you and rectify these issues." AutoNation GM never returned my call.

Great Service!

I bought a vehicle from Sergei Osadchiy and I have to say it was beyond the best experience I have ever had buying a car! He was so professional, knowledgeable and friendly, never made me feel pressured or uncomfortable! Everyone at Auto Nation Toyota was great! They have huge selection of different cars new and used. Hands down best dealership and pricing around! Would give 10 stars!😃 Thanks Sergey love my new car!!!!

Fast and easy service.

Vinny and Dragos helped my husband and I get a great deal on a new Toyota Sienna. Overall very impressed with the customer service and fairness during the process. After having a terrible last car buying experience it was a breath of fresh air.

Very quick and easy. No hassle.

Gary Hess took great care of us! Gary, thank you!!!

Great service. Friendly staff.

Everything was great. It took longer than expected but I am very happy with my repairs.

Great! Jez, service advisor, has always given me great customer service! I?ve been a customer of zjez?d for my last 2 4 Runners. !

Easy to schedule and great service. No problems at all. Jason was easy to work with.

I had the most wonderful Service Advisor Jez. I will always use this dealer for the great service received from Jez and the techs.

You guys are amazing at what you do. Always good to know my car is being taking care, every time I bring it to you!!

Ashton was great. Ask for him and you will be happy you did.

I always get the best service at this dealership. Jez is an amazing service advisor. Very helpful, friendly, and knows everything about my Tundra.

Recently needed to have a recall incorporated, I called the dealer and they needed to order the part, when the part came in, they contacted me to set up the appointment. I arrived at the appointment and dropped of the vehicle in about 5 minutes. The estimate was for 4 hours, but the work was completed in 3 hours. Vehicle pick up was hassle free.

Fantastic service every time!

Ashton (Car Dealer) - he is one of the best person that I met in Toyota Dealer shop. I don't write reviews at all but this is the first time ever writing for HIM specifically. The REASON is because he truly takes care of my interest and not his. He gave me the right direction and guidance about my trade in option. Truly for my interest, TRULY. Although I did not trade in or buy a car, because of him, I will definitely comeback. Not just that but I will refer him to people that I know because he was a great dealer to provide me with my BEST INTEREST. IM HIGHLIGHTING IT AGAIN. CUSTOMER'S INTEREST. It's not easy to do that as a dealer. He really became the standard of a true care dealer. I define him as: honest, integrity, trustworthy person.

This was a routine visit to the dealership to get a synthetic oil change for my Highlander. It was pricey, but I went to the dealership because I trust the work and the guarantee that comes along with it.

The services provided were completed in the timeframe provided and were done to my complete satisfaction.

Thanks for the quick repair of my Tundra.

Brian "The Hawaiian" was outstanding from first contact to driving off the lot and beyond. Whole experience was excellent.

professional service easy scheduling nice waiting room

I have been a customer for three years and have constantly received outstanding customer service for both of my Toyota products.

Buying a vehicle at Autonation Toyota was a very pleasant experience. Ashton reached out to us on line when we were inquiring about specific models. We arrived at the lot & Ashton was there to greet us. He showed us his inventory on the Highlander Platinum & we picked the one to test drive that we ultimately purchased. All in all a nice experience!

Ashton and Greg were very helpful. Great service!

Ashton and Greg were very helpful. Great service!

Ran over an ice ridge and had to replace the guard for the fuel lines that are on the underside of the body under the driver's side. Bill communicated the cost and timing and kept us informed as the parts needed were not readily available for the 2000 Camry.

Great experience. Efficient, Kind and Fast

speed, reliable, easy to make appt. , excellent service reps!

Friendly, thorough, Convenient

Ashton was an amazing guy always helping with whatever we needed and had all the patience to help us out even in the situation we are in. Great dealer, great cars highly recommend!!!

We have purchased several vehicles from AutoNation, and we have always been pleased with the experience. The prices are great, and we didn't feel pressured into any purchases. Coren in sales was very helpful with the car we bought as well as helping us look for a second with the right options and colors that we wanted.

Service advisor was kind and professional. Got In and out in a reasonable time.

Ashton is literally the best guy, working his butt just to get me going, overall an awesome dealer

Every experience I've had at autonation has been great! Travis worked with me to get new tires on my tundra. He was professional, fast and cordial. Thank you Travis! Definitely will be making autonation my place for maintenance and future purchases!

Great customer service-they went above and beyond to meet our needs!!

Everything was great! Second time buying a vehicle from Autonation.

I had Luis as my consultant for the day and I am so greatful for all his help and attention. He was never pushy for a sale and made sure my needs came first. I had two choices picked out already from doing my homework and he was very accommodating. It was a very comfortable process. Their costumer service goes above and beyond and I definitely recommend coming here for your next vehicle and even ask for Luis! Rule if thumb anywhere though, go in nice and they'll be even better back to you :) thank you Luis!

Thank you for the repair to my 2003 Toyota 4 Runner. Your excellent service has kept it running well all these years.

It was great experience as always I have been a customer here since 2006 and it is the same great customer service!

Brought my car for recall. Job was done very quickly. The dealership offered a shuttle back home, while the car was being repaired. Very satisfied.

This was the most accommodating dealership after the snowstorm. I will always come back here. Thank you Jesse!

Great experience overall. John was our sales rep and he was great to work with. Buying a car can be a pretty annoying experiences, as everyone knows. John made it so much more bearable.

The work done was explained and completed in a timely manner

Great selection and service. Great bunch of guys.

I was very apprehensive buying a vehicle online for the first time, sight unseen. Alex V. made it a great experience from the initial contact, through the virtual walk around of the vehicle. I am very pleased with my purchase!

Good service, good customer service But the prices are higher than before

Great experience working with Ashton to buy a new vehicle. We came in knowing most of what we wanted, but wanted to check out a few trim levels. Ashton gave us plenty of options and a test drive. They did not have the trim we wanted in stock, there was no pressure to buy that day. There was good follow up when our model came in, fair negotiations on price, and smooth handling of paperwork.

Great experience. Very helpful and friendly. Will definitely do business here again.

Prompt service and response from Stefan! He answered all our questions and walked us through a very smooth process. No negotiating, but was still the best price I could find! Would recommend.

David always takes care of our vehicle and makes sure we are good to go every time we bring our vehicle in...

Wonderful service. Excellent service!

Prompt and professional service. Friendly staff.

I’ve bought a good number of cars over the years. This was, by far, the best car buying experience so far. From the time I first met Vassil (Vinny), the salesperson, until the final drive off, everything went very smooth. There was NEVER any high pressure sales tactics or perception of any shady dealings. VERY straightforward and easy. Vinny plays it low key and puts the customer at ease, knows his product, and does a great job getting everything finalized. Overall a great experience.

Good job. Thank you.

Always amazing service!

Great customer service.. Fast and easy to trade in my old truck... No haggling., Great sales team.. Very comfortable atmosphere..

I’ve been going to this dealership for almost 20 years. I wouldn’t think of going anywhere else. Feels like family when I go. They give me exceptional service and go out of their way to take care of me. Jezariah, Chris Ledbetter and the entire staff are exceptional.

The service experience I had couldn’t have been better. The service advisor, David and technician, Fritz worked with my Tacoma until the problem was corrected. Attentive to complete service is what I received. Thank you!

Josh is such an awesome guy to work with! He reassured me that my vehicle is in good hands and they get the job done in a professional and timely manner. Amanda M

Ashton is amazing. Very persistent with his own team and made the buying experience seamless and easy. Great to work with!

Wonderful customer service from Ashton. He wasn't pushy and was very helpful. Overall it was a great experience and I can see myself coming back for my next vehicle.

Good place, I take the car there every year and after 215000 miles it is still going! Better than the cost of a new one.

Fast friendly service!

Bill Grubb is the best to work with!

Easy system to schedule service appointments. Email confirmation is automatic and comforting. The service team are friendly and competent. I have worked with Pat, Jez, Jason and Jeremy. Work is completed on time and I get text updates on status/diagnosis/time/cost. 🌟🌟🌟🌟🌟

Great services in all aspects

Wonderful customer service, Ashton was very knowledgeable and courteous.

Toyota made my 15,000 mike checkup easy and painless. Scheduling was quick and availability was good. Drop off in the evening was convenient and the car was ready by 9 am the next day. The only service I would appreciate being added to a regular maintenance check is if they ran the car through the washer as a "nice to have." Would be great to get back a shiny, washed car.

🌟🌟🌟🌟🌟 New in town- had 10k mile oil change on my 4Runner. Great experience, knowledge, low wait times! 5 star for sure! Thanks to my service manager William! 😇

Customer Service and work was great! I trust them.

Outstanding service; timely, complete, accurate. Much appreciated.

Corey was great.

Excellent customer service!

Jez was great, brought my girlfriends car in for a quick oil change and rotation it was quick and easy and he really listens to the customers needs. Would recommend to anyone in the area in need of service on their Toyota.

Awesome service and purchase help. Ashton our salesman ROCKS he was superior and helped immediately on every question or concern. Highly recommended and superior professionalism!!!!!!!!!!!

We purchased our second vehicle form Autonation Toyota Arapahoe and both times were a great experience!!! Highly recommended!! Cameron was great in helping buy our car and purchase a newer car from them!!

Bryce was very good . He also helped me a few weeks ago when I had my car serviced. Thanks Jane

Jez was a fantastic rep that helped me get out clean, quick, efficiently, and under budget. Gave me everything I needed to know, nothing I didn’t, didn’t try to oversell me, and was polite and communicative through the entire process

Always a great experience!!

The service rep I worked with, Steven, was just great. He got the work done in a timely manner and kept me in the loop on costs, time and options. We had a few laughs along the way. Thank you as always. You guys do a great job. Sincerely, Chris Roberts

Amazing buying experience! Ashton was so helpful by listening to my needs and making very practical suggestions. He was communicative, responsive and extremely knowledgeable. We worked together to find my car and never once did I feel pressured or irritated by any sales tactics. Ask for Ashton. I love my new car!!

Took my car in for maintenance and JEREMY helped me. Jeremy was friendly and helpful and a pleasure to do business with.

Jeremy Sittner was my Service Advisor, He was Professional and Caring and reminded me why my Toyota is always serviced at AutoNation. They are simply the best dealership to work with time and time again. Thanks Jeremy!

The best experience we’ve had. Bill and Natalia were very professional and helped us right away. Will definitely recommend them to friends and family.

Loved working with Bill and Natalia. They were very professional and quick. Best experience we’ve had.

They were very nice and even gave me a discount. We appreciate the fact that when the first time we went in they checked our battery and it checked out ok, after stopping at a few shops, my battery died again. We went back and they had us in and out quick with a new battery :)

Nice service. The staff was patient and friendly.

Awesome experience thanks to Merilee McWilliams' knowledge, patience and hard work. We went to over a dozen dealerships and AutoNation Toyota was the best of all of them and had the most choices of cars. I will definitely buy my next car here too and make sure Merilee is the one to help me. The dealership is clean and pleasant to be at, everyone is so nice and helpful, but not in an overbearing way. Thanks so much for the amazing experience!!

The staff was friendly and worked hard to meet our needs.

Very helpful and friendly team. Service department is excellent!

Had a great experience at Toyota AutoNation Mike Elario helped me pick out a vehicle fast. I'm very happy with my Rav4. Thanks Mike!

Friendly and informative staff! Walked me through what was going to be performed on my vehicle then what was completed.

Never felt any pressure when I bought my new car right off the showroom floor. Tony the salesman was very helpful.

They are fast, friendly and do a great job - what else is there to say!

Excellent service, super friendly, reliable.

Bill Grubb is the best. He has arranged service and parts for my Toyota's since he started.

Everything went very smoothly. The service reps were very friendly and courteous, the work was done in a timely manner, and the work was done well. The cost was even less than I had expected.

Drove from California to pick up my truck, smooth and easy transaction. Thank you!

I had an appointment at 10 AM and told them I was going to wait. They didn't start working on the car until 12PM. Nobody came to talk to me while I was waiting. Why schedule an appointment if it takes two hours before they even start on the vehicle? At east they could have came and told me it was gong to take longer than expected. Perhaps they don't care because this was a free Toyota service. I have had this same issue before with another Toyota vehicle. It seems like once you check in there is no contact with you until the vehicle is done. Last time it was an hour before the vehicle was taken in for service. This will be the last time I go to this dealership.

Service tech took a lot of time explaining items to me, including how to access and change settings. I had no idea I could change some settings. He also explained why my oil change service is only every 10k miles and how to reset the notice since it is factory defaulted to 5000 miles.

AutoNation went above and beyond for me, and I would highly recommend them to ANYONE looking to buy a vehicle.

AutoNation went above and beyond, and I would recommend them to ANYONE looking to purchase a vehicle.

Cristo was a patient and knowledgeable Salesman who worked with my budget. The Financer (apologies, I don't recall his name) was equally wonderful. I highly recommend AutoNation Toyota.

Had a excellent experience at Autonation Toyota. Our sales rep Neal was very knowledgeable and took the time to review all aspects of the vehicle prior to our test drive. He was comfortable answering questions regarding hybrids. Truly enjoyed our experience.

Natalia did a great job today, no pressure, knowlegeable and well organized. Thanks!

The salesman, Ashton, was fantastic! He made the usual, boring, and uncomfortable process of buying a new vehicle a little more enjoyable because of his personality. He did not push, was not rude when were displeased, and came back around to satisfy my expectation of purchasing a new Camry. However, not all the credit is deserving to the salesman, but also to Bill Gallagher, the boss. I was ready to walk, but after a couple of minutes of debating, Bill came back around to seal the deal. Keep in mind, I felt no pressure when it came to the tactics of the numbers game, even with the boss. In summary, I enjoyed my time at AutoNation in Centennial, CO due to the environment both Ashton and Bill created for me.

Excellent customer service from Brian. Obtained new Vehicle quicker than promised, and extremely fairly priced. Additionally time in dealership to purchase the vehicle was less than 11/2 hours.

We always have fast and friendly service at AutoNation Toyota on Arapahoe.

Jason was excellent to work with. Thank you.

The staff at AutoNation Toyota Arapahoe is always helpful. Most recently, Bill, my Service Advisor, continued to keep me informed of the status of my Camry during a very cold and busy day and took care of my problem quickly. Many thanks.

outstanding service definitely recommended

We bought our Car there because our daughter did. We are both very happy and your people take good care of us. Thanks

Came in with knock in my engine been getting worse but they stated it is supposed to do that. Then said to bring it back if gets worse, I?m just feeling uneasy with it.. my truck was under warranty when it started making noise and still is, just makes me feel strange. The advisor was awesome to work with and I would again, I?m just not sure my truck should make this knocking in the engine they say is ok.. so just not feeling good about the dieg...

Took my new Highlander Hybrid in for its first service, just an oil change and a quick once over. Received excellent attention from the srvice personnel. I can compare it favorrably to visiting a Lexus dealer or even my Porsche dealer. I was impressed. The service was completed quickly and I'm a happy customer. I'd recommend these folks for sure.

Great job by Travis R. getting me in and out quickly. He met me as I drove up, explained what was going to happen and before I knew it...all finished. Travis was also great about answering aftermarket questions I had. Great service and easy in and out. All you can ask for.

Great service department. Careful attention to detail and customer concerns!

The Intake person was very friendly when obtaining my information, He retrieved my paperwork along with my appt sheet I brought in, Told me the timeline since it was in the afternoon that it would take approximately 1 -1/2 hour, All was done in a timely manner since the later you go more delays may occur due to unforeseen issues that may arise when working on other vehicles which may set timelines back, They did a great job,

Great service on a cold day! Josh was great and recommended and helped me install my lightbulbs. I knew my brakes were squeaking and it’s a good thing I mentioned it because I had 1 mm left on the front. All in all, oil change, multipoint inspection, tire rotation, brakes, headlights and it was less than $500. No hard sell. Honest service! Thanks!

Didn’t go over what they did to my car. Didn’t offer a car wash but did to another gentleman but not me. Didn’t go over charges with me before performing extra services. Had known the price I would have declined. Didn’t even check my windshield wipers. One was torn but they didn’t notice because despite the fact not many customers were there that day the goal clearly was to rush me in and out. I will go to a closer dealership next time with better customer services

I received excellent personal service from Trent, and from the maintenance crew. And I'm thrilled with the results of the service on my 2015 Prius. I shall be back.

Sam Degrego does outstanding work!! Thanks for taking care of us once again

Excellent texts status on repairs!

The staff and technicians are very professional, knowledgeable and courteous. Stephen Klinger patiently listened to my concerns regarding the vehicle even when I tended to ramble on and fully explained the various maintenance services.

Professional, fast, and very friendly!

I know this is under Phil Dreessen but my name is Donna Lipe. I have been to Auto Nation Toyota a few times and have had nothing but great experience with them. Bill Grubb has been a wonderful person to work with and has always been honest with me and trying to help me out. I would recommend going to Auto Nation Toyota for all your services. I have been to another Toyota place (Stevinson West) and had a bad experience with them but not with Auto Nation. Again I had my car fixed at AutoNation Toyota on Feb 18th 2021 and again Bill Grubb took very good care of me. I will always take my vehicles to him for any service and highly recommend them to anyone who needs help. Thank you again Bill for all you did for me. Donna Lipe

Bill is always so responsive. He helps us every time our Sienna comes in, and he makes it an easy process. Thanks Bill!

Sales and customer service have declined over previous years.

We took our 2003 Toyota Sequoia in for service because we heard a noise coming from the front passenger side of the car. We have 242,000 miles on the car with the original shocks. The dealer diagnosed our problem and replaced the shocks for us. We?re very happy with the work Auto Nation Toyota did on our vehicle.

Just a 5k checkup. Seemed to be very efficiently handled. The wait was not long and diagnostic information was shared. My next appointment was schedule before I left. All questions and concerns answered. I'm happy with my RAV4 hybrid and the service was fine.

Great customer service. Very Friendly.

Easy to work with with no pressure sales tactics- both the sales person and the finance manager made accommodations to fit our car purchase needs.

All is well with our Highlander, thanks

Autonation was incredibly accommodating in my search for a new truck. I was too picky for anything on the lot so Neil Fitzmaurice set up an allocation on a truck with my exact specs from the manufacturer. Delivered significantly faster than the quoted time too!! I was speaking with a number of dealerships for months trying to secure this vehicle and Neil was BY FAR the most resposive, knowledgeable, and helpful associate of the lot. He put in the extra effort for a long time while I wasnt ready to buy just yet and absolutely earned my business. I had a lot of interactions with other sales staff at area Toyota dealers and no one holds a candle to Neil and Autonation Toyota Arapahoe!

I just bought a 4Runner yesterday. I am so grateful that I got to work with Denny. He was so personable, kind, and really helped me understand all of my options in a way that never felt pushy. My experience was seamless and I would definitely recommend looking for a vehicle here.

Autonation was incredibly accommodating in my search for a new truck. I was too picky for anything on the lot so Neil Fitzmaurice set up an allocation on a truck with my exact specs from the manufacturer. Delivered significantly faster than the quoted time too!! I was speaking with a number of dealerships for months trying to secure this vehicle and Neil was BY FAR the most resposive, knowledgeable, and helpful associate of the lot. He put in the extra effort for a long time while I wasnt ready to buy just yet and absolutely earned my business. I had a lot of interactions with other sales staff at area Toyota dealers and no one holds a candle to Neil and Autonation Toyota Arapahoe!

Great service as always! Easy appointment set up and convenient!

A pleasant purchase from this store! I just bought a 2021 new Toyota RAV 4 from AutoNation Toyota Arapahoe.The salesman Sergio was very responsive and earnest to his customers. With no time, I bought my lovely car. It was so enjoying to make a purchase from Mr. Sergio Pingarron who is the second to none. I am high recommending this dealer, AutoNation Toyota Arapahoe, to all people. And I am also highly admiring the salesman Sergio Pingarron who provides the best service to all his customers. Very happy customer.

Professional and courteous service, very pleasant atmosphere.

I knew what I wanted to purchase, after dealing with 3 other Dealerships, Christo was the only salesperson that listened to me. When Autonation states no pressure, he exemplified the statement. The whole experience from the first contact, to the meet and greet, to the price/purchase/paperwork was amazingly easy!! Thank you Christo and Autonation!!

Got a 2021 RAV4 xle from Sin .. been looking for Months since my jeep lease was up .. my Friend had bought a 2017 back In April from autonation this place is great . They don’t pressure u and basically hand u the keys to test drive and when u come back they are like what do u think ! They don’t pressure u to buy it. They work with you! Also Carl in finance is amazing as well! I had tons of issues with my Jeep and was nervous spending a lot of money on another lease but new I wanted to try Toyota so far I’m pleased! I’ve been to many dealerships shopping and I was impressed from this place .. well run . Clean and friendly keep it up

Employee are professional and friendly. Best value and quality service. 🏅🏅🏅🏅🏅

I went in for maintenance light I did not know was just an automatic thing for oil or tires both of which were up to date. I was seen immediately, the tech explained what it was, cleared it and checked my wiper fluid for me. 5 minutes in and out with no charge for an out of Towner. I was impressed. I will recommend to my family here.

Very good organized , addressing the problem immediately.

Every time I come to AutoNation Toyota they are very helpful and quick!

Best sales experience in car buying that I’ve had. I was skeptical of Autonation due to a previous experience at a dealership right up the street. The folks at AutoNation Toyota were nice, upfront, realistic and patient. Aaron, Zach, and Roberto were awesome, and I’d definitely recommend others looking for a Toyota to go see them. Loving my 4-Runner and will be in for the first oil change later this year.

I came in to get an a/c service and was advised on a recall my car had that I wasn't aware of.

consistent and transparent. reliable, just like the brand they service

Honesty and transparency. Adequately staffed with positive energy.

The service representative very friendly and helpful. I was seen right away and my car was done n no time.

Fast service, attention to details and consultation

I think. Bill is the best guy ever! How is the only guy I trust!

The whole experience was great! Everything went very smooth and our salesperson was knowledgeable and listened to what I wanted.

Very honest about the cost to fix a shattered radio screen. Appreciate the honesty so very much. I wanted to add that my tech was Travis. Hopefully he will receive the credit for this review.

Everyone was very professional, facilities are very nice.

I’ve been coming to AutoNation to service my 2015 tundra since I bought it and have had nothing but great service. Bill Grubb has always been up front and honest with what needs to be done and when. I would highly recommend Bill and AutoNation.

Fast, Friendly and very professional. All points covered. Very clean and organized service center.

I did not have an appointment and my maintenance light was coming on Bill explained how Toyota let’s you know when something needs to be looked at We had changed the oil 5000 miles ago so he surmised it was the tire rotation He checked the alignment and rotated the tires and had me on my way Great customer service

Buying a new car can be a challenge, but these folks made it a comfortable and satisfying experience.

I go I’ll just wait to hear back if I took it in for an oil change… Took three hours. Ridiculous. I brought my forerunner in spotless pristine condition just washed and waxed… There were greasy handprints all over it

Neil was great, not a pushy sales man! Carlton was fast and efficient! I hadn't bought a new car in 8 years and they guys made it an awesome experience! Thank you

Excellent service. Thanks Graham!

People at the dealer did pretty good when I took my truck for a recall service, thanks for taking care of the truck.

Erin took great care of us when shopping for a new vehicle recently. I highly recommend coming here.

Super kind and helpful with my oil change, only took about an hour and a half to get done.

Very exceptional work done on my vehicle, would recommend and definitely go back.

Very helpful. Took the time to explain and what I needed to do. Arranged for a rental on the spot.

This place has excellent service and I truly have never been treated better . Anthony was amazing to deal with and kept me in the loop every step of the way of this unexpected repair due to Mother Nature ( squirrels love wiring and a lot of it ) all said and done , great place to do business with because of the people ! Highly recommend !

Love working with this Team! They awlays take care of me and my Family!

Bill was very courteous and helpful

Took care of my 2019 Toyota Tundra for it?s 15k mile maintenance, and they were super efficient, and friendly. They even ran it through the car wash!! Awesome!!

From the time we called to book the appointment to picking up my car we felt everyone went above and beyond to be professional, courteous and to keep us updated.

AutoNation has one of the best service departments! I’ve been taking my Highlander to them for years and always leave them feeling great.

Service was done expertly. I have been using this dealership for many years for both my 4-runner and Prius, have been very satisfied, and will continue to bring in my cars to them.

I purchased my vehicle through AutoNation Toyota Arapahoe through the Costco Auto Program. Their price was the best, Samantha Barker was a great sales associate. I had a couple bumps during the deal, but they went out of their way to make right. Definitely returning in the future.

I had just a routine 20,000 mile service done on my car yesterday, but I was super well taken care of. Josh was friendly, professional, and even had my filthy car washed for me, a super nice surprise!!

This is my 3rd car leased with these guys. I must say that they are the most professional I've been dealing with. After 2 Toyota's, we've explored the idea for a different brand at other dealerships, but in the end we've ended up here because of the customer service experience. Catalin, our sales guy, was amazing, honest, knowledgeable, welcoming, entertaining! Our finance/paperwork guys, Canin and Dragos were very professional and everything was finalized in no time. 10 STARS service!

The staff here are very professional and friendly. I never had a problem here when I serviced my past Toyota and current Toyota. I love their current waiting area while a car being service.

We worked with Neil and Jesse and it was such an easy process. They found me what I wanted and I have a new Sienna! Excellent customer service.

We worked with Neil and Jesse at Autonation and it was an easy process to get us our new Sienna. Great to work with!

Chairs in your waiting area are extremely uncomfortable

Very clean, well run facility.

This was by far the best and easiest car purchase once again from AutoNation Toyota. I requested something “ Red Sassy with Black Wheels” and two days later I had her we call her Ruby!

Collin was great to work with.

I dealt with Stefan Markovic for Sales and Canin Ritz for Finance, both were friendly and knowledgeable about their parts of their process and the options available. It went about as smooth and relaxing as you would hope for with a new vehicle purchase. I look forward to working with Arapahoe AutoNation Toyota for years to come.

On time service with very friendly people. Very happy with the results.

For the second time my car alignment is affected after the car service, first time Aug 2020 and now. First time car was pulling right now pulling left. This needs to be reviewed.The staff was friendly and gave me a discount. New update: Went to AutoNation and they resolved the matter, fixed my battery issue as well. Thanks team!

Ashton was great. He tried to help me get exactly what I wanted

I went in last week to purchase a new vehicle. I had already made an appointment online. My salesperson was Ashton. We was very professional. He helped me find the exact car I wanted. He made the process very easy and enjoyable. He even picked me up from an appointment to take me to the dealership when my new car was ready. I would highly recommend Autonation and Ashton

Outstanding customer service, clean, pleasant environment, helpful, and sincerely committed to providing me, the customer, with a dynamic shopping experience. Every stage of the process is comfortable, ensuring that I the customer is knowledgeable able about the purchase, vehicle operation, use of the electronics, technology of the vehicle, and the service department is top-notch!!! I can sincerely attest. This is my 3rd leased video from AutoNation Toyota. I am a loyal customer.

Very nice people

Bill Grubb is the best service manager.

I recently purchased a new Toyota Sienna at Autonation Toyota Arapahoe. Cristo Perales was great at explaining all the necessary steps. He was very helpful without being pushy. I'll definitely comeback to him and AutoNation Toyota Arapahoe for my next car purchase. Hopefully there will be an additional discount for a returning customer.

Exemplary service. Always friendly and professional.

Excellent showroom and dedicated sales people.

Had an awesome experience with my service advisor, Travis R. Amazing customer service on his part. He went above and beyond to make sure I was good to go with my Toyota Rav4 safety recall. Thanks Travis!

Trenton made everything very quick and easy!

Salesman Mike was great, listened to what we wanted and the whole time took less than 3 hours.

Went through Centennial Leasing to get an Auto Nation Toyato Tacoma and was a great experience. Victor with CL was a great help and would recommend both him and Auto Nation Toyota to anyone.

I waited with a 10 am appointment time for 15 minutes, with service people ignoring my presence. There were not other cars waiting. I finally got out of my car and approached the nearest service person. It was Bryce. He took excellent care of my vehicle.

The maintenance was done on time and the advisor was professional and efficient.

My husband Bill and I had wonderful service from Wesley Shanahan. He provided us with all the information that we needed and walked us through the entire process of finding the vehicle that we love.

Great customer service, they worked with me on price and financing and I walked out of there with a Brand new Tundra 3 hours!

I came in to get my Toyota Prius updated after a recall. I was helped by Josh who was fantastic, friendly, and helped me resolve an issue I was having with my windows (I had to recalibrate them, apparently!) Great service, my car is running great, I've never had a bad experience here. Strongly recommend.

Bill was great at getting the work done and out on time. Appreciate the efforts.

The car delivered was beautiful! Even a full tank of gas! The experience was appreciated. Very professional, truly helpful, and a great deal. Thank you very much! Richard N. Gonzales, Esq.

I really appreciate the excellent customer service & friendliness of my service guru, Bill Grubb!

Stefan Markovic was exceptional with which to deal. He was patient, kind and extremely knowledgeable about the vehicle. I would recommend him highly to my friends and family. Bill Gallagher was also a major asset with my purchase. No games and very reasonable offer that took no time. The whole purchase process was effortless and I felt it was done in an honest fashion. Very unusual at a auto dealership. I am a very satisfied customer and I am enjoying my new vehicle as well. Thank these two men for their due diligence.

I was very happy with the service I got from Josh and Elliot White. They were concerned about my problems and my lack of transportation to and from the facility

Serviceman Bill Grubb was great. Easy to work with, communicated the repairs needed clearly and even showed me the issue so I could better understand the repair cost.

I was mostly pleased with the service I received at my last visit to Autonation Toyota. I was disappointed that they did the more expensive of the two possibilities of work they may have needed to be done with out notifying me first. I had a bit of sticker shock when I picked up my 4Runner. I was expecting to pay the lower amount unless I got a call otherwise.

Came in January 6 2021 for service on my 2017 hybrid Rav 4 David Bantock was my service assistant he handed all my needs on my car everything was done in a timely manner. I would like to think auto nation and the service managers for the excellent care they have provided from my cars past and present. Thanks Cliff

All thumbs up. Done when promised. All COVID safe.

Always a decent place, I’ve gotten better tire prices than Discount Tire. Convenient location. This time I was helped by Anthony, who was very helpful, polite, and professional. He pushed the review up to five stars. Great job!

AutoNation Toyota is a very comfortable place for car care. The staff is knowledgeable, competent, and helpful.

These guys did a great job. Found my break problem and fixed it without a big hassle and didn?t push for any repairs I didn?t need. Super easy to work with. Jason was great.

Excellent experience! They brought the car to my door and showed me all the features it had to offer and how to set them up! Chuck was amazing!

Great customer service. Appreciate the quick attention upon arrival. Cost of oil change on the high side. Will consider having this done elsewhere next time.

Great service as always and I was able to use a discount coupon from their website.

Very nice 👍👌

We always make our appointments through Bill Grubb. He is professional, caring, and will help us out whenever we need it. There are no surprises when we go to pick up the car, no hidden costs. We have gone to this Toyota for work done on any of our cars (3) and will continue to do so, mostly because of Bill.

Everyone was very nice and they did the work and finished on the time they said it would take.

Did a great job very professional I would do it all over again

Always helpful and very good communication!

Awesome service as always. David Bancock an Chris Leadbetter provided outstanding support. Would not take my car anywhere else for service.

Awesome service as always. David Bancock an Chris Leadbetter provided outstanding support. Would not take my car anywhere else for service.

I recently turned in my tundra for a recall issue in the service tech politely reminded me that I was ready for a 20 K Toyota care service also. I find it refreshing this dealership demonstrates their professionalism Every time I come into this facility. This is also one of the main reasons my entire family uses this dealership for the servicing of their Toyota vehicles over the past 20 years. Thanks for looking out for us and we look forward to the next 20 years!

Bought my new 2021 4Runner through internet sales agent. I currently own a 4Runner so test drive wasn't necessary, which allowed me to research color/options and negotiate a fair price and have the car delivered. In these COVID times, it worked really well and sales / finance support was excellent.

The service experience is always top notch at Auto Nation Toyota. Bill Grubb is the best service writer. I always know Bill?s recommendations are in my best interest. He always communicates with me to keep me updated on the progress of my repairs and when my car will be finished.

GREAT!! I would definitely go back in the future. I worked with Stephan on a used Tacoma that sustained light hail damage that I didnt notice until after I signed! oops! When I went back to show them Stephan and 3 Managers were all over it. They all spoke to me respectfully honestly and they offered me solutions. They ended up fixing the damage for me.Even the staff in parts were very helpful. I have always had bad experiences at dealerships and end up paying too much! The only negative was the front desk girl who was unpleasant and short with me, other than that it was all good. Finally a decent dealership!

We bought a vehicle today in a snowstorm and Mike Elario was our sales guy and he was great!! Didn’t really set out to even buy today but found a 4Runner we couldn’t resist. Got a great vehicle and he was nice & patient as we test drove a couple in the cold & snow. By far the easiest car buying experience we’ve ever had, from him to our finance guy & everyone else. I said a quick goodbye from the car and wasn’t good enough- thank you Mike!!!!!!

Oil change service. Made an online appointment in mid-December for a service appointment on Tuesday the 5th, 2021. As I had received no verification by Monday the 4th, I instant messaged them on their website. As I feared, the appointment was lost in some fashion. BUT ... after a few minutes, they managed to set up a new appointment and made it for the same time I had originally chosen. AutoNation went above and beyond in this case. Many thanks and certainly much appreciated!

Delivery was excellent and received everything as promised.

Parts and Service always take care of my every need

Went in to purchase my 2017 ford edge titanium in full. Vlad was absolutely wonderful to work with, he had us in and out within a few days and during Christmas week. We did not wait more than 30 min for paperwork, overall had a wonderful experience. definatley recommend!

Gabe Ricketts was great! he worked with us for over a month into finding us the right highlander for our growing family! I would recommend going here for your next vehicle and seeing Gabe!

Nice and fast. Trade-in plus purchase in and out within 3 hours.

I brought in my granddaughter's 2007 Highlander V6 that I'd given her a year and a half ago for a 10,000 mile service with 21-point inspection and now feel confident that it's in excellent condition for her to be driving during these winter months on her way to work. Since it needed front and rear brakes in addition to the lesser maintenance items and I'd elected to wait for it (I live more than 10 miles away), I was at the dealership for several hours. Their facility is really well managed and clean, COVID guidelines are adhered to, and while wearing my mask (at age 85) I felt as safe as it's possible to feel these days.

Travis R. did an amazing job helping me get my vehicle serviced. They always take great care of you and your vehicle.

Excellent price and customer service. Love the car.

After purchasing a Tacoma in Kennesaw GA, the vehicle went to limp mode near Greenwood Village Colorado, where we were still at a 9 hour drive from home. This inconvenience caused my boyfriend and I to have an unplanned stay Colorado for a few days, Luckily we where near this place, Bill in the service center treated us very kindly from the start, he was savvy, understanding and truly went the extra mile for us, ordering parts immediately, putting a rush order into fixing our vehicle since we where just driving by. They performed a job well done, and thankfully we made it home safely.

Great experience. Excellent communication with the Service Writer.

My girlfriend and I were driving my 2017 Tacoma that I had just purchased in Georgia. On New Year?s Eve night my truck went into limp mode and had a check engine light come on two miles away from the hotel we were staying at in Denver. A tow, a couple nights and a talk with the Georgia dealership later and I took my truck to Autonation Toyota Arapaho. From the beginning, Bill in the service department were great. We were in a pinch to say the least and he took good care of us - he explained what he and his technicians saw as the problems, offered suggestions and was very understanding. His communication was great and we left feeling like we were taken care of.

I traded in my Jeep back in September for a Honda Fit. Marilee was my sales rep and she was both helpful and communicative. A week after I brought my new car home, I had snow tires put on and it was discovered the battery was testing abnormally low. Since I live in Colorado Springs, Marilee helped coordinate to get me a check to cover the cost of replacement in Colorado Springs rather than me having to drive back to Denver. I appreciate all her efforts and the care of the Auto Nation team.

Chris Ledbetter and Travis Rodriguez are the best! They always take the time to make a customer feel special. The quality of service is the main reason for purchasing our Toyota's from AutoNation.

Buying a used car is not always a fun experience. At Autonation Toyota they aim to make it as pleasurable as possible. The facility is spotless and welcoming. I had an appointment and my salesman was right there ready for me. All of my questions were answered. I drove away in my ?new-to-me? Nissan Rogue!

They choose the type of oil without asking, obviously the most expensive one. Won’t be back.

This was one of the easiest and friendliest dealerships I have ever visited. I can?t say enough good things.

Excellent customer service with prompt oil change

Jez DiPaolo, our service underwriter and the technician/mechanic assigned to our 2020 Toyota Highlander's recent repairs, did a great job assessing the repair work needed and completing it ahead of schedule.

Such a lovely experience, Jessy was so patient with me, he never rushed me while looking at different cars. Very informative with info on different cars. He helped me find my forever car, love it. Thank you.

As always, great service, and the best people. We have bought our last 3 vehicles from AutoNation Toyota on Arapahoe Road, and could not be more pleased.

Great service. Hunter was really nice, patient, and efficient.

oil change and great personal and great clean dealer ship!!!!!!!!!!!!!!!!!!!

Pleasure to deal with. The process went smoothly and rapidly based on previous car buying experiences

Easy to make an appointment. Service carried out in a timely fashion.

Quick and easy!

This is a great place to go to have your car serviced. Jezeriah is the most caring service technician there! You can trust him to be honest with repairs that need to be done.

Excellent customer service from scheduling appointment to ?19 Tacoma TRD OR serviced. Very satisfied.

Love this place so attentive, and not pushy! I come here every time to get my Toyota serviced.

Excellent work and clean place to wait.

everything, great customer service

Brought my Highlander in for regular service. Service manager was very helpful. Since I bought tires from Autonation, rotation was no charge. No one ever told me that in 5 yrs so appreciated that info a lot. Service was quick and thorough.

Sami is AMAZING! I have bought 4 cars from her, and she takes care of me every time. I now have a 2021 AWD Camry, and I LOVE IT! Thanks so much, Sami!!!!!

Always get the job done right and on time. I?ve taken four cars there to have serviced over the years and haven?t had a problem.

Everything went well. I got in immediately. They said 90 minutes and they were done on time. They are good about telling you what they did and suggesting what else may be needing attention. The facility was clean and plenty of space for myself and others to wait.

Alex at Autonation internet sales was amazing and very knowable and nice and was very attentive to my questions and made the sale smooth and fast. Finance dept was also awesome made sure I got the right payment in my budget.

Quick turnaround for an emergency repair done at very good price

Visiting from out of state & needed maintenance performed on my vehicle. Got their name from daughter & partner as they had just, days earlier, purchased a car there. I went on Maps to their site & got appt scheduled thru their Messaging option. Drove into service bay at my 6:15pm appt time on Dec 1st, only to find that no services are scheduled and/or performed at that time of night. Greeted by Joshua with that info, for which he was apologetic, but mystified, we both just sat there looking at each other, & it became very evident that Joshua was not going to just let me drive off, ticked as h*ll. Joshua is smart & a professional so he brought in Jezariah, who was also mystified, but also a professional & common sense kind of guy. We quickly agreed that I would call family for a ride home (a mere 6 mins away), leaving my vehicle to be worked into the next day's service schedule. Next day, 30,000 mile maintenance done & 4 very much needed new tires mounted, & vehicle is ready by 3pm. Oh, and yeah, Jezariah had found a Michelin tires rebate for me to use. Gotta love it! Merry Christmas, guys! Thanks a Ton!

The one total group was very good. The shuttle Driver was great!

Hunter did a great job. It was painless and safe. I was very pleased.

Bottom Line: David Conti is the gold standard by which all other sales personnel should strive to achieve! I realize even though I feel very good about the deal I negotiated with David, the dealership still made a huge profit. However, because of David's professionalism, integrity, motivated attitude (without being pushy/obnoxious), and willingness to work with me, I'm confident in stating this was by far the most positive car buying experience I ever had. I was up front with David in letting him know I was in negotiations with him and another Toyota dealership. David not only went above and beyond when it came to matching the vehicle package options but he also beat the price offered by the other dealership. Finally, when I asked David about hidden costs he was very transparent. I purchased a RAV4 from this other dealership back in August and I was very disappointed how they came up with multiple hidden costs even after we agreed upon a purchase price. One of these hidden costs included some BS charge for dealership windshield camera re-calibration This is a BS charge because companies like Safelite Autoglass have trained/certified technicians who can re-calibrate windshield cameras. To David's credit none of these hidden charges popped up. The price we negotiated was the price I paid and we did this all via telephone, email, and text conversations. On the day I picked up the vehicle, I was literally in and out of the dealership in less than 45 minutes and this included signing all paperwork. Because of the OUTSTANDING service provided by David, I will definitely consider and highly recommend others to consider AutoNation Toyota Arapahoe when looking for a Toyota.

Highly efficient team, and they are always done in the time frame they say!

Basic oil change. Fast and friendly. A ++

Courteous service advisor at Auto Nation Toyota, Centennial Colorado. Job completed in less than estimated time. I appreciated that they sanitized the vehicle after completion.

Josh and Team took great care of me! I called because of a dead battery and they got me in right away.

Great job on my car, knowledgeable staff answered all my questions without trying to upsell me, car was done quickly and ready at the time they said it would be.

These guys are great, especially Brian! As a young female, you can sometimes be pushed around, wasn’t the case here. Brian listened to and understood my needs, wants and price point for a car. He was super understanding, wasn’t pushy and let me explore the lot solo before diving in and helping me. The general manager Greg was fantastic and understanding too! Even their finance staff is spectacular. He walked me through each warranty, was honest, and let me make the best choice for myself rather than shoving things onto me. Guys, if you’re looking for a new car/Toyota go here and ask for Brian!

Cannot begin to put into words how great the staff is here. AutoNation Toyota went above and beyond to get me into the car of my dreams. Ed, Chip, and Roberto were phenomenal to work with. Will recommend to anyone who will listen

Pat Brown's management of the service department is outstanding. The service performed on my vehicle was thorough and competent.

Excellent service department! Friendly, professional, and efficient.

They are very efficient and do a thorough check of the car. I needed an oil change and check up

My tech was very helpful and interrupted his lunch to get me out the door after the service.

Great service by knowledgeable people. I have done business there for about 20 years

I have never had any problems with Auto Nation like I did with Stevinson West who I definitely would never recommend for repairs to anybody because they broke my car and then lied about it. Bill Grubb and his team are very professional and always up front with me on any repairs. Bill always tells me the truth and goes out of his way to make it easy. They are the best in their business.

Got a great truck and a great deal on a lease! Also we were taken care of very well.

Aaron Wright was prompt and helpful every step of the way! The team at AutoNation took a painstaking process and made it seamless. Would recommend them to everyone!!

To answer the phone instead putting someone on hold for 48 minutes. A little ridiculous Almost made it from Colorado Springs to the dealership in that time

Highly recommended for the quality of their employees, customer service and awesome prices.🥇🥇🥇 Kudos to the Romanian team that surprised me greatly, they exceeded my expectations 🏆🤙 Now, I can go places happily! Thank you TOYOTA ❤️❤️❤️

Customer service is their priority!!! I trust them with my vehicle 💯. Honest and kind! You won’t find a better place to buy or service your Toyota! I did both! ♥️♥️♥️♥️ what are you waiting for? Call them!!! Learn what customer service is! They are the BEST!!! 👍♥️

Great Staff really wanted to connect and help. Really personable. Dave Maestas (GM) reached out personally to fix an issue and it meant a lot. Shweta (sales) who sold me the truck really stayed connected the whole time and meant everything. Thank you!

Did the 20,000 mile service and the fuel pump recall replacement together. That's for doing both together saving me a another trip.

Service was thorough and prompt. Waiting area was full, but comfortable and properly spaced for safety.

Willian Grubb provided the very best excellent service as always

I bought my RAV4 at AutoNation in Centennial in 2017 and have been doing all maintenance and service there. The prices are reasonable and the quality and customer service is top notch.

Fast, efficient, dependable. Great customer service orientation.

Jezeriah was friendly, attentive, patient and thorough. Same as Travis was for me last time. Josh was friendly, helpful and generous when checking me out. My car feels great again and I don’t see any reason why I would take my car anywhere else from here on out.

The staff at Autonation Toyota was extremely helpful and generous for getting us into our new Tacoma for a very reasonable price. We will always be Toyota loyal. Best car brand we have ever had.

man in the service department was fair. only saw him once most of the service that i wanted was done, i wanted a bug defelctor and was told to go to a parts store. and also i needed my stero system fixed and told to someone else that sold steros. I just bought this car in March so I thought that was not much help

As usual, I was very satisfied.

We had an appointment and they took us right away. It did take a bit longer than they anticipated; however, that was fine as everything was A-OK

Let me start with Bill Grubb, the man who helped me during the entire process. From the initial phone call, all the way through to the pick up of my vehicle, Bill made the process seamless and painless. My preconceived notions (too expensive, hard to work with, etc) of taking a vehicle to the dealership were wiped away as soon as I met Bill in the service dept. We spoke in depth about what I thought were the needs of the car, what my budget was and what my expectations were for an older Toyota that I just needed to last a couple more years. Not only did Bill not pressure me into unnecessary fixes, he even consulted me on why some of my wants were unnecessary. Fast forward 3 days later, my mother’s car (did I mention this was for my mom) is running like it has 100K lees miles on it and I didn’t have to break the bank. More importantly, my mother is ecstatic. I’ve had a couple forgettable experiences at dealerships, this is not one of them. Actually, when I look back, the majority of my dealings with dealerships have been positive but this one is right at the top. A happy mama = No drama!! In closing, I wholeheartedly recommend the Auto Nation Toyota Service team for all your auto service needs! Trust me, they’re a step above the rest. While you’re there, or when you call, ask for Bill Grubb...he’s mama approved! 😁👍

Very professional and timely

Very easy experience. Friendly and helpful.

Routine oil change/tire rotation visit but was impressed with efficiency despite volume of business. Have purchased 2 vehicles at this dealer and has been an easy process

Quick access for service.

No complaints about the service to the car. I had to wait for one hour and a half, which was acceptable The waiting area was not great.

I had mmy SUV serviced there. The service advisor (Hunter) and the mechanic (Adam) were awesome to work with. These guys are very knowledgeable and are super friendly people. We take all of out Toyota cars to this dealership and these guys are the reason why. Thanks guys and keep up the good work!

Maintenance service was completed in a timely fashion. Unneeded services were noted and not performed reducing the previously estimate service cost. Pandemic sensitive precautions were taken and noted. Courtesy transportation to my desired location was provided thus avoiding a lengthy on-premises wait. Once repairs were nearly completed, a warning phone call was made.

The service was very prompt and efficient. Chris and Anthony were very courteous and friendly. I shall continue to recommend Autonation Toyota to all, as they are the best in the business. Thank you

Great service, knowledgeable and friendly technicians.

Took our Toyota Avalon in for a check to see why the trunk sometimes opened without any reason. They thoroughly checked everything, including wiring, and couldn't find any reason for that happening. I feel confident that there are no wiring problems to cause a short and possible fire.

Needed my console leather replaced, very fast install great customer service

This place is gteat. Customer service is great. All the people have great attitudes. Friendly. Clean

Travis was extremely helpful from the time I arrived to going and getting me even before my car was pulled out of the Service area. Totally appreciative as the waiting room was full!!! Kudos to the service department for doing an excellent job, as well!

My service advisor Bill was very friendly and helpful.

Good aand fast service 😊

Bill did a wonderful job keeping me up to date on the process. He promptly called me when it was completed and did it with a great attitude and was uplifting to part of.

Had to bring my car in for recall work. Everything was smooth from the booking to when I picked up my car.

great experience. kept us informed throughout process.

just bought new car highly recommended #amazing

John Tittererington from sales and Justin Engel from from the Design Center made sure we had the best experience buying a 2020 Tundra.

Bill did a great job keeping me informed on what was happening with my car.

AutoNation Toyota took care of my vehicle very well

Bill was polite, informed me of everything, service was great & was completed in good time!

Travis helped me from initial phone call all the way through the pick up! Bill checked me in with a friendly and patient and then introduced me to Travis, who saved me a bunch of money from my first estimate (smaller shop). I even had a personal issue that kept me from answering his call when my car was finished and he put in an extra call and VM after they closed just to help me out. I couldn?t make it there in time for the service pick up but he left the keys with a woman up front in sales (who was also friendly and helpful), and I was able to get there and get my car back with no issue at all. Dealerships? reputation is a myth and out of date these days, I won?t be taking my car anywhere else from here on out.

Joshua greeted me when I pulled into the service department. He was very polite and knowledgeable. Great job!

Great customer service!! Car was ready sooner than expected

I worked with AAA through AutoNation Toyota Arapahoe and they were extremely fast and understood exactly what I wanted.

They're the best! Charlie is the best! Great customer service and care.

great customer service. Very easy and smooth transaction. would definitely buy again.

I brought my car without an appointment for a battery replacement and was told that it would take an hour. Couldn?t believe it would happen so fast. THEY HAD ME OUT OF THERE IN 1/2 HOUR !

Price was less than originally quoted and completed within time frame noted.

I just bought my first car and my experience was great they did everything to help me to get the car !!!

Aside from the fact I had to return to have the maintenance light turned off and someone locked my power door and I had to figure out how to unlock it, the car was repaired just fine.

Service writer was excellent informed me along the way of time expense I was very pleased

My biggest problem was getting in but once I got in it was outstanding

Very friendly and professional. Made appointment and was able to get in in two days. Vehicle was done when scheduled with no problems.

I got great service and will be coming back for anything I need for my car’s. Great job done by all

Service manager was courteous and efficient, and service was performed promptly.

Repaired recall defect and serviced car as promised in the exact time quoted.

Courteous, professional, quality service

Mike has been great so far. No pressure just super helpful! I am leaving on a trip but plan on contacting him when I get back to continue looking for the right vehicle.

Customer service was very good! We worked with Marilee who was incredible! She was kind and very attentive to us! She was willing to help out with any sort of question and she took the time to get to know us as well which we really appreciated! We could tell she was there for the customer service and not just the sales. Fantastic experience! Thank you so much Marilee and everyone at AutoNation!! 😁 we love the new car too!

Great service and friendly staff. Thank you

Excellent service great facilities and professional staff

Service Advisor Jez is awesome to work with. He is definitely honest and genuine. Now that my son also has a Toyota I know he‘ll take great care of both our cars!

I had an appointment, and they were right on time. It was ready at the time they said. Service manager kept me informed. I appreciated that the entire staff wore masks.

Just leased a 4Runner from them, had a pretty smooth experience and love the new ride!

They did everything I needed and really fast... plus it’s a really nice waiting room

Quick xx in and friendly service, explained services being done etc.

Do great work on my vehicle.

Luis was great! My purchase went smoothly and was a great experience! I am thoroughly enjoying my new car and am glad I purchased at AutoNation Toyota Arapahoe!

As always, great customer care and customer focus. The only place I go back to for purchase or maintenance

We believe we got a good honest deal - not great but fair - on our 2013 Toyota Highlander. The process took longer than the purchase of our house!! Why??? Two days, 8 hours total.

great communication and timliness for repairs and maintenence

AC was service last year. I had the same issue. Auto Nation fixed the issue at free of charge. AC is working fine now.

I recently had to take my car in because I needed to pass my emissions test (failed twice) and I needed to get the recall taken care of. Both were done and finally passed the test today! Thanks to Asst. Service Manager Sarah Hall for handling everything and keeping me informed on the progress. I've never had a bad experience taking my car there.

Everything went well. The car with serviced in the amount of time I was told. I requested a car wash which was done...they did a better job washing the car than what they've done in the past. My customer service rep was genuine and a really nice guy.

Charlie was great helping find the right truck

Service Rep Sarah Hall was fantastic, kept me in the loop as what was happening with my car. Offering coffee and water and when done explaining everything. Gave me my keys and made sure I knew where my vehicle was. What a fine example of customer service.

Great service! Thanks Hunter you are the best advisor!!!

The service department at auto nation Toyota Arapahoe is the best. The service manager Chris Ledbetter is awesome and stays on top of his advisors and service techs to make sure the work is done correctly and on time. He even went out of his way to go over the entertainment center in my vehicle to make sure that I could operate it correctly. He is the reason we service at auto nation Toyota and continue to purchase Toyota products.

Everyone was helpful explaining what was done and all work was done efficiently.

I?been coming to this location for two years, and have had great experiences with both of my cars

For my 2000 Toyota Tundra, my Ignition Tumbler Failed with existing keys and Autonation Toyota Ararahoe service center of Jez and team repaired in quick timely manner of a day with quality.

Friendly and Safe distancing service. Sales- helpful providing information to my questions. Buying process - Leo the finance guy was terrific, personable, clearly explaining details and looking up discount points available to me. The Highlander is new so no repairs but they did a fine job adding an optional side running boards, while i relaxed i their comfortable customer waiting room (free coffee). They also have the largest Toyota inventory in Colorado

My service tech, Matt, was outstanding and went above and beyond to insure my Toyota and me received the best care possible. THANKS MATT!

Auto Nation has always taken super care of us and our vehicles. Friendly and knowledgeable. On time. Kept us updated on repairs.

It was my 1st time buying a car ever. They were very very helpful and patient. They did not pressure me into anything. A lot of people kept scaring me saying dealerships would be hard on 1st time buyers and will pressure you into adding things that don't matter. They did the exact opposite and I am pleased to have done business with them. Thank you!

I was greeted very soon after arriving at the service department and left my vehicle there for a technician to examine and make a recommendation about the leaking CV boots. About two hours later, service writer William Grubb called with the recommendation of fixing the leaking boots and gave me the cost estimate. Three hours later Mr. Grubb called and stated my vehicle was repaired and I could pick it up. Picking my vehicle up went smoothly and the cost did not exceed the estimate. I appreciate the excellent service I received.

Great service as always. Service rep explained results of servicing and had my RAV4 washed and ready as scheduled.

The service department was great when I took my Corolla in for it's 65,000 mile maintenance. They had flagged that there was an airbag issue recall on my model and before even greeting me with the 65k mile maintenance paperwork, they had checked to confirm that they had the parts in stock for the recall. They estimated it would take 2 to 3 hours, so I decided to wait for it. I was pleasantly surprised when it was ready in an hour and a half! I've generally had great experiences when purchasing or leasing a vehicle here, and with their servicing of my vehicles on the maintenance plan I always purchase.

Scheduled for my 222K Matrix oil change and had another great experience. David Bantock and Jim Walpole were great as always.

Great service. Have used same location over 25 years.

Bill my service rep was very professional and friendly. Did not complain when I dropped the car off 20 minutes late for my service appointment.

We had a great experience with the service team this week! They completed the recall and warranty work much faster than expected and had great communication to keep us informed.

Great place to buy from. The process was easy thanks to Aaron and Ryan. They went above and beyond.

This is the best Toyota dealership . My Service Advisor Jez is so helpful. He really takes the time to look at my vehicle history and knows what it s due for before I arrive. He and the dealership does an excellent job.

Travis my service consultant was amazing he had a great sense of humor which made me feel comfortable as soon as I drove in to service. He helped me with new tires and texted me back to every question I had while my car was in service. I also worked with David the English guy and he guided me through fixing the collision on my bumper thanks to him I have considered fixing my bumper and I am excited to soon have a car with no apparent damage, new tires, and all of its services up to date! Thanks Travis and David!

Everyone is very nice and very helpful.

The easiest and fastest car purchase I have ever made. SOLD

Have taken my car to AutoNation many times. Service has always been exceptional. People are friendly and very knowledgeable. Won't take my car anywhere else if I can help it.

Great service as usual. ......................................................................................

I was pretty nervous about buying my first car in the middle of a pandemic but Zach B made it happen! He was very responsive and respectful. I thought it would take a week or more to get my car but Zach had everything (INCLUDING WINDOW TINT) done within 24 hours. I don?t remember the sales manager?s name but he was great and helpful as well. He really worked with me when it came to trading in my old car. Lastly, Roberto in finance had all of the paperwork ready when I arrived and we got out of the dealership within two hours from start to finish. Everyone in this dealership made this deal happen and I couldn?t be more thankful! I was also very impressed by the steps that were taken to keep myself and my family safe during the COVID-19 pandemic. It really shows their professionalism. I?m excited continue business with AutoNation Toyota.

Zach was great salesman. Had the vehicle ready to go when I arrived. Was very helpful. Roberto (finance person) had everything ready. It went very smooth. In and out in purchasing vehicle in about an hour. Fastest I've ever purchased a vehicle.

thought my vehicle needed an oil change, display showed a needs service msg, when I took it in the service rep checked my cars records and all it showed was needing a tire rotation. He didn't take advantage or try to sell me services my vehicle didn't need. Very grateful for honest, professional service. I go to this dealer when there is another Toyota Dlr much closer. Thank you

Excellent appointment and check in. Good followup during servicing. On time delivery with quality work!

I bought a used truck in excellent condition and am thrilled with the deal I got. The salesman was excellent and we found the entire process stress free.

We always have a great experience here. We have been buying cars here for over 18 years. We have purchased 5 vehicle here. This car was for our 16 year old daughter and she drove all the cars we looked at and really loved that the sales person treated her as an adult. We were a little disappointed that we did not get the price we made the appointment with. The price of the Subaru increased 2 thousand doors when we decided to purchase the car. One thing my wife noticed was the sticker price was not on the car? That was disheartening seeing how our daughter loved the car. We saw the car on line for 15 and it was 17 plus when we purchase the car? But other than that we enjoyed our purchase.

I took my 4Runner in due to 3 service lights that had appeared. The service department quickly got me in for my appointment, evaluated the car, fixed the issue and released the car within an hour of arrival. This dealership rocks!

Great people! Super professionalism.

AutoNation on Arapahoe Road has always done a superior job for me. I would recommend them to anyone!

We never felt rushed, pushed or pressured by our salesman, Misha. He was professional, kind and very knowledgeable!

These guys always and I do mean always do a first rate service job.

Outstanding process for completing the purchase of a new vehicle.

They didn?t charge me as they couldn?t find anything wrong with my window

Overall great service and support anytime I make a visit there for a routine service or to buy a new vehicle as I did over the weekend.

I had my first oil change on my new 4Runner and the people at AutoNation were so friendly and kind. They went over what the 10,000 mile check entails, what they look at, go over, fill fluids, rotate tires, etc. They also answered my questions about the new lights that are brighter. Right now they are only out for the Tacoma but are working on the lights for the 4Runner. We also talked about the blackout option and tinting two of my windows. They never seemed annoyed or distracted when I asked my questions, which I am always nervous asking questions because cars are something I don’t know much about. They were so polite in answering all my questions and did it with a smile!

They were so helpful and I had a great deal with my 2019 toyota Hylander. Thanks to brain Matsumoto and all staffs.

Travis was very helpful and great service.

Wonderful dealership so far...moved in from out of the area. Very friendly and timely!

Jason Ledbetter has amazing customer service

Quick and easy. Dropped off night before and recall work was done next day

Bob is fantastic service manager, understanding and complete. Thank you!

Expedient service and credible service advisor.

Other than excessive time wasted waiting for things to happen the experience was good, glad I brought a book, I red 10 chapters.

The 6 month service appointment was quick and hassle free. All of the employees were professional and personable.

Regular maintenance service was quick and painless. Customer contacts were friendly and helpful.

nice place friendly and great service and got a good deal on my new truck and i look forward to doing more business with them

Parts took longer to get on so they covered a rental so I didn't have to go back and forth. Ended up costing more than originally told, but overall was a good experience.

This is our third purchase/lease with Misha at autonation and I couldn't be happier. The car is great, the price was right and he is always available to answer questions so we avoid going to the dealer multiple times. Misha is patient, kind and knowledgeable about what is available on the lot. I am happy to continue working with Misha and definitely recommend Autonation to anyone who asks. Keep up the great work guys!!!

I was extremely pleased with my experience. I felt like I was taken care of, not taken advantage of. Matt M was a great sales rep finding exactly what I was looking for price-wise with so many more options than I was expecting. In Finance, Leo was fantastic! He took the time to explain the entire leasing process which I was unfamiliar with and worked the numbers for a finance & a lease so I could decide which made the most financial sense. I highly recommend this dealership!

Excellent experience at this dealership. Excellent.

Had service for recall. Jason Ledbetter was excellent

Excellent service experience once again at AutoNation Toyota in Centennial, CO. Service staff is on their game, runs a solid ship, and took care of my Toyota needs. They work as a team, no bs, and do a great job.

Done ahead of schedule and very courteous. Both on drop off and pick up.

I have been going to Auto Nation Toyota for service for over 15 years. Bill Grubb is the most knowledgeable and trustworthy service writer I have ever known. He doesn?t try to ?up? sell you on things you don?t need.

Mike Jones was the gentleman that helped us. We had a great experience!, He was very knowledgeable and really listened to us. Thank you on the new Tacoma!

Both sales (Vlad) and service (Brady) were at the top of their game. Both men were friendly and knowledgeable.

I enjoyed working with Marilee. She was funny and stayed focused on my purchasing needs.

They were on time, and very thorough and friendly and professional.

Our experience at AutoNation was terrific. Our salesman was extremely helpful and helped us find the perfect vehicle for our needs and budget.

Dealership was clean and organized. But our salesperson Andrew was fantastic. Very knowledgeable on the vehicles and great customer service. Did everything he could to get us out as quick as possible and into the perfect car.

Always good service ever time I been here.

Al was great. He did his best to get you in a vehicle that was right for you, not trying to oversell.

Bill Grubb is the best in service. He is always on top of things and always keeps me informed when my car is ready to pick up after being serviced.

AutoNation Toyota has the best Toyota trucks in Denver. Matt Hopper was a great Sales Associate and got me a great deal on a new truck. I would definitely recommend AutoNation Toyota.

Bill Grubby in service was excellent. Scheduled time and service was right on time.

Jim Walpole is the best mechanic, very detailed and thorough. David Bantock is very professional and detailed when explaining the invoice. Thank you both!