
It's nice not to haggle over prices. Their prices are good!
-- Misty H.
They got me in my dream vehicle. They listened to what I wanted and I felt heard.
-- Eloni T.
Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour.
-- Tom D.
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Recent Reviews from AutoNation Toyota Arapahoe
Recent Reviews from AutoNation Toyota Arapahoe
5
Customer service is exceptional. The little things go a long way and this company is proactive in showing customer appreciation.
greg bacon
Mar 29, 2023
5
Vlad Is the sales that helped me out. He’s the best ! Definitely come back again! Thank you
arby arby
Mar 29, 2023
5
Vassil was my salesperson when I bought my car last year, and he provided outstanding service. When I returned for my vehicle's second service, Vassil was there again, and he made the process effortless. He is incredibly knowledgeable and made my experience an absolute pleasure. I highly recommend him for any vehicle-buying needs. On the service side, Anthony took care of my vehicle and made the entire process a breeze. He was friendly, professional, and kept me informed throughout the service.
Victoria Stevenson
Mar 29, 2023
5
Sergio Martinez was my sales person, he worked hard for us and found us the perfect truck
Steve Cates
Mar 29, 2023
5
David Butkovich did an amazing job. Found the exact vehicle I was looking for and made the buying process extremely easy.
Steve
Mar 29, 2023
5
Did oil change recently. Worked with Jeremy. Fast and efficient. Thanks.
Sergey Osadchiy
Mar 29, 2023
5
Had a great Experience buying my car from Faheem. He went above and beyond to make sure I am getting the best pricing and help me got my desired car.
Ramsha S. Chaudhary
Mar 29, 2023
5
Got a chance to work with Sergey Osadchiy and was very impressed with the customer service provided: friendly, efficient and answered all my questions. Five stars!
Nelly Altsivanovich
Mar 29, 2023
5
Todd was very knowledgeable and helpful
Monica Hoevel
Mar 29, 2023
5
We had an excellent experience at Autonation! Coren made our purchase easy and comfortable.
Madeline Niesen
Mar 29, 2023
5
Fantastic working with Sergio Pingarron. Best salesman ever. Would definitely recommend him to everyone.
Laurie Eisenberg
Mar 29, 2023
5
Very professional, polite and accommodating. Nice young man to work with
Joe J
Mar 29, 2023
5
Anthony Ray helped me with tires last week and I am very appreciative of his hard work to find me the best deal available.
Jennifer Ray
Mar 29, 2023
5
Seamless experience. Trevor B was extremely helpful and showed us numerous vehicles. Was not pushy and didn’t try to sway us in any way. I would definitely go to him again if I ever need a new car. Thanks AutoNation for a great experience
JTBryan62
Mar 29, 2023
5
Hey this was my first time here with Ishmael such a great person and a very good sales person he helped me with everything I asked for and also this is the best dealership in Denver I would say best in the states
Ikhlaq Ahmad
Mar 29, 2023
5
Everything went smooth from the minute walking in. I showed up hours before appointment but was greeted on the spot. Everyone was friendly especially Vassi. One look at the car I was in love. I recommend anyone who is searching for a new car to come here Cars are truely available on the lot no having to wait two weeks or longer!
Gia Reef
Mar 29, 2023
5
Purchased our Toyota from this dealership. Had the pleasure working with Cornell. He is great! Didn’t push us and made the entire process nice and smooth. I’ll be back to trade my wife’s car for a newer Toyota in couple months definitely will work with him again. Thank you!
Edward B
Mar 29, 2023
5
Had a very good experience with Ishmael buying my first car. He really came through to help me get this sale done.
Dennis Fishman
Mar 29, 2023
5
Trevor B. helped find the car I was looking for and was very helpful throughout the process. Thank you!
Clint Harting
Mar 29, 2023
5
Nicole did an amazing job with my Tacoma! I needed my axle seals replaced and she explained what needed to be done and how much it was! It’s nice to see a woman working in the industry too!! Love it here!!
Brian Fitz
Mar 29, 2023
5
I had a great experience getting my car serviced austen was very helpful and informative they did a great job on my car! will definitely be back!
Alex Molina
Mar 29, 2023
5
Eyad was an amazing car salesman! I definitely recommend asking for him. He is patient and will sell you the car of your dreams with a positive attitude and work ethic.
Alana Rojas
Mar 29, 2023
5
David Butkovich is terrific. Friendly, attentive, attention to detail, got me a great deal. He deserves as many stars as possible!
Alan Rossi
Mar 29, 2023
5
Quick and easy purchase! Sergio was professional yet personable. All questions answered promptly and very happy with the transaction. Highly recommend this dealership, but more so Sergio Pingarron!
Aarti Pais
Mar 29, 2023
5
Wonderful service and customer care. Quick and easy transaction. Sergio Pingarron assisted us - professional but still personable. Happy with the purchase and the experience on the whole.
Aarti Pais Mascarenhas
Mar 29, 2023
5
Our salesman Gabe Ricketts was fantastic. He deserves more than five stars. He was gratefully available to help us get our new Santa van and I appreciate everything he’s done for us.
Raymond Miller
Mar 28, 2023
5
Trevor has been great. Helped me find the exact car I was looking for.
Peter Soonthornprapuet
Mar 28, 2023
5
I have gone to this place for about 2yrs now and is nice every time. They are nice and kind with there please and thank yous. I went in for my 70k mile check up. Safe and fast Service as i said kind. Some times u do need to say no on service do to price 😂 some times its better to do it your self depending on what service it is. But I love this place is wonderful and I'll definitely go back.
Matt Trevino
Mar 28, 2023
4
Alex the final guy was great, everything else was a joke leading up to the purchase. Trade value deal was bad, I was force to trade if i wanted the truck, never called when in came in, was pressured to take the truck early than i was able to by Joe. But the final guy was great to work with. Alex.
Jeff Anderson
Mar 28, 2023
5
Sergey & Caren gave us Excellent service. Not only helpful but also educational. I highly recommend this dealership.
Don Fine
Mar 28, 2023
5
Emilio was great to work with. Responsive and no pressure.
Deva Solomon
Mar 28, 2023
1
I wasted a whole day here and got hit with 3 credit inquiries and a lower offer on my trade in. Plus an email about the increased price of the vehicle I was looking at the very next day. Just a horrible experience. Wish I never came in
Charice McHeard
Mar 28, 2023
5
David B made buying a used car much less of a hassle. Thanks for your help and the gas!!!!!!
Cat J
Mar 28, 2023
5
Ask for Brian Matsumoto, he’s trustworthy & fun to work with. Brian cares about his clients; I value his opinion!! We will always go back to Brian.
Angie Gallagher
Mar 28, 2023
5
David Butkovich was great to work with. Super helpful and was patient as I made my decision.
Adam Simpson
Mar 28, 2023
5
Dante is amazing! He was a tremendous help!
dustin thewind
Mar 27, 2023
5
Great customer service. The service checkin was easy and straightforward.
William Buchan
Mar 27, 2023
5
I would recommend going to Dante!!!! He is amazing.
Tred Barta
Mar 27, 2023
5
Vassil was great! Answered all my questions quick and got me on the road in my new Toyota
Timothy Reinboldt
Mar 27, 2023
5
Samuel Zevallos is working at Toyota on aparahoe I recommended this sale man he is very helpful, very polite and good person trust
Thu Nguyen
Mar 27, 2023
5
I went to Toyota AutoNation Arapahoe to check out a Porsche I was interested in after viewing their used cars inventory on their website a few months back. I met with Dante who provided me with a great sales experience! He was super knowledgeable about the car itself and was able to give me some comparisons for cars of a similar calibar. I felt like he wanted me to make an informed decision rather than just trying to push me out the door with any ole car. I would highly recommend those looking for a car to go see Dante at Toyota AutoNation Arapahoe. He'll help you find what you're looking for and provide execellent customer service while doing so!
Tanisha Davey
Mar 27, 2023
5
Trevor B at AutoNation Toyota was extremely helpful, and even answered my questions on his day off. He made the buying process smooth and painless.
Paul Bucci
Mar 27, 2023
5
Dante, thanks for all of your help bro.
Mike Hurst
Mar 27, 2023
5
It is so rare to find a great dealership these days, but AutoNation Toyota Arapahoe is truly it. From the moment I walked in I was greeted by an employee who was able to direct me to a salesman. I was interested in looking into a used vehicle, but I wasn't sure what I wanted specifically. Dante W. listened to the specifics of what I was looking for in a vehicle and was able to show me several options that would fit the bill. I ended up finding the perfect fit in a used Toyota Camry. I am so happy with this purchase and am loving my new ride. Thank you, Dante, and the team at AutoNation for an incredible experience! I highly recommend this dealership!
Michelle Marquis
Mar 27, 2023
5
Joe help me replace my Camaro that was wreaked the previous day. I am very grateful for him doing that because I loved my vehicle!
Michelle Kacir
Mar 27, 2023
5
Dante went above and beyond to help us. He was professional and provided outstanding service and answered all questions, great inventory as well, good selection. I have not had any problems! I would recommend Dante a million times!
Mercy P
Mar 27, 2023
5
Eyad helped us get into our new Toyota. He was super knowledgeable and answered all of our questions. Eyad was personable and mellow. We didn’t feel pressured and he even got us a little bit more for our trade in than we expected!
Maggie Weiler
Mar 27, 2023
5
Bobby was excellent in helping me get into my new camry!
Kristyn Collier
Mar 27, 2023
5
David Butkovich was easy to work with and helped me with my new Toyota purchase.
Kent Crysdale
Mar 27, 2023
5
I have been to this dealership several times and I am always impressed! Dante Weddel sold me a Toyota RAV4 in 2021 and every time I see him while I’m getting a service he is always pleasant and friendly. The service team is also great and I really trust them to take care of the maintenance on my car. I have recommended several friends and family to this dealership and to Dante. Thanks team!
Katie Parman
Mar 27, 2023
5
I enjoyed doing business with Dante Weddel, I appreciated his honesty and hope to have the opportunity to work with him again.
John Hilleary
Mar 27, 2023
5
Eyad was a huge help getting our Sienna. We've been waiting at other dealerships for months. Eyad was able to get us in, and got the car delivered in only weeks. He even did great from keeping 2 kids quiet through it all.
John Daley
Mar 27, 2023
5
Fantastic service. Very communicative and ensured everything was taken care of for me.
Hawk Flores
Mar 27, 2023
5
Dante was great!!! ⭐️⭐️⭐️⭐️⭐️ I would do ten stars if I could.
Daniel Montoya
Mar 27, 2023
5
Dante is the best!!! ✊🏽🤘🏽
D Montoya
Mar 27, 2023
5
Gabe was very patient in helping me find a car and considerate with my time. Thank you for your help
Crystal Williams
Mar 27, 2023
5
Bobby was excellent in helping our family get into our new car!
Clinton Collier - CDPS
Mar 27, 2023
5
Thank you, Dante for helping me look for a new car for my daughter! My husband said that your knowledge of Toyota's made this car shopping experience tolerable.
Alicia Rivera
Mar 27, 2023
5
Although I'm 30 minutes away from this dealership, been coming to the Centennial location for regular maintenance for over 4 years. Friendly and so accommodating! Highly recommend!
Twinmom02
Mar 27, 2023
5
Took my Toyota Avalon Hybrid for a safety recall/repair and was treated to an excellent service experience. Appointment was right on time, specific repair work was outlined and completion time detailed. I opted to wait in the service waiting room and it was spacious, free coffee and wi-fi! My car was ready within a few minutes of the promised time and a complementary car wash was included! I have always had a good purchase and service experience here and am very glad to see that it is still at a high level of customer care.
Joe Aguinega
Mar 27, 2023
5
As always, AutoNation Toyota Arapahoe did a great job on my Toyota Tacoma! Thank you.
Mauzie Mays
Mar 26, 2023
5
I was on the fence today about moving forward with a new vehicle but I had a wonderful sales associate, David, very knowledgeable and informative. It was smooth and I drove away with a certified pre-owned and the 4runner I’ve been dreaming for a while. Everyone was great.
shannon moyers
Mar 25, 2023
5
Very good guy good personality
Troy Gomez
Mar 25, 2023
5
Great experience with this guy lovable person
Tomas Gomez
Mar 25, 2023
4
Had a very pleasant no hassle purchase from our sales representative, thanks “E”
Toby Howling
Mar 25, 2023
5
Bobby was awesome helping us get into our new rav4!
Stephanie Faulkner
Mar 25, 2023
5
Taylor Keith worked really hard and got us the deal that we needed. Great experience! We highly recommend buying a car from Taylor!
Shelly Whitehead
Mar 25, 2023
5
Gabe was amazing! He helped my husband find the car he wanted. He was very cordial!! The experience was great.
Shalondra Harman
Mar 25, 2023
5
Jeremy was extremely efficient and kept me informed throughout the day on what needed to be done to my Toyota Highlander. Highly recommend!
Rondi Frieder
Mar 25, 2023
5
Gabe was very friendly and personable during this car buying experience.
Nick Stauffer
Mar 25, 2023
5
Rafael did an amazing job walking us through buying our new 4Runner! We are happy clients. Thanks, Rafael!
Nevena Arsekin
Mar 25, 2023
5
Mike Elario
Michael P
Mar 25, 2023
5
Just purchased my 2020 4RUNNER after lease end. Process was effortless thanks to Jim W!
Melissa Card
Mar 25, 2023
5
We had an excellent experience trading in our 2015 4Runner for a new one. Trevor and David H were great to work with, covered all options and details, and helped get us the best deal.
Kyra Fitzsimmons
Mar 25, 2023
5
My experience here has been absolutely great. Vassil was especially helpful, and was clear and collected with any questions I’ve had. Compared so some experiences I’ve had at other dealers, this one was top tier.
Knight an Bubkus
Mar 25, 2023
5
Danti was cool he was very respectful
Kena Benti
Mar 25, 2023
5
Working with John Titterington was a great experience! Thank you
Katy Blough
Mar 25, 2023
5
He was very nice and very helpful 👍
Julia Revollar
Mar 25, 2023
5
Sergio Martinez was super helpful and easy to work with. Great experience.
Josh .Trayer
Mar 25, 2023
5
Mike Elario was a pleasure to work with. I had 2 separate orders for a new Tundra at separate dealers, after waiting over a year I went to AutoNation and drove home my dream truck that day.
Jonathan Stahlman
Mar 25, 2023
5
Faheem was great customer service
Jael Marquez
Mar 25, 2023
5
MR. Joe Bates made the process of buying a used car easy and fun. He was personable. He is a great guy to have in the house. Go Joe!
Elizabeth Sullivan
Mar 25, 2023
5
Excellent service and selection! Bobby was great!
Chuck Bustos
Mar 25, 2023
5
Vassil and Adrian, are the most outstanding people you can ever meet!! My experience has been nothing but positive, truthful and meaningful. We are truly grateful for the both of you and looking forward to doing business together!
Casey West
Mar 25, 2023
1
Had an absolutely terrible with this dealership. I was really interested in a pickup they had for sale. Called, and a salesman, was honest and upfront all three times talking to people(important for the rest of the post,) and they said they would verify its on the lot and then get back to me, they never did so I called back. Talked to Dante Lugan-Weddel, who by the way was incredibly rude and condescending, said he thought he could get the deal going. Well he sent me some stuff to fill out, I filled it out at 4pm that day. Didn't hear anything that day, finally at ten the next day, i messaged him and he asked me if i filled it out. Clearly he didn't even check. Then I called and made a complaint with the customer relations, got told they were sorry and i would hear back from salesman within the hour. yet again, i did not hear back within the hour so i called him, yet again, and was told he had picked out a specific salesman to help me and he was on a current deal but he assured he would call me back. Well by 4pm next day, as you can imagine, the truck was sold out from under me despite this whole issue they couldn't even take it off the market. Then, I wasn't going to post this, but a week ago I got an email asking to share my experience with the GM, I obviously did and never even got an apology back and I informed them I would be posting this experience with every review site and anything else i could post it on so people know how terrible there customer service. Definitely don't go hear and especially not to Dante unless you want someone to condescend and talk down to you the whole conversation and then not even do his job well enough to verify you filled out the papers he sent you until you have to remind him. Awful awful dealership deserves to go out of business if they treat all customers this way. Btw Toyota, if you want to make it right, you have my number
Brian Likes Jr
Mar 25, 2023
5
Hassel free experience buying a car. The car arrived when promised and the transaction was easy. Thanks Natalia for making this easy and not stressful!
Ariane Moyes
Mar 25, 2023
5
always great service, bought the camry there 20 years ago, all service there
Philip James Panum
Mar 25, 2023
5
Sin at Autonation Toyota Arapahoe. Thank you so much the great service
eman foo
Mar 24, 2023
5
Mike was good to work with and very professional.
Tim McTavish
Mar 24, 2023
5
Great experience
Sarah coram
Mar 24, 2023
5
Sin went to a lot of effort to assist in our purchase. Very patient, non-aggressive and I intend to refer friends!
Richard Buchanan
Mar 24, 2023
5
Brian Matsumoto at AutoNation Toyota was extremely helpful. I have been searching for our sienna for 2 years with no luck. On several dealership list. Brian was able to get me the exact sienna we wanted within 2 months. Very happy I found him.
Michael Tabbert
Mar 24, 2023
5
Check in was easy and efficient. I had an issue with my auto’s account which was dealt with immediately upon arrival. My car was ready within the estimated timeframe.
Margaret Jones
Mar 24, 2023
5
Bobby was so great helping me out and getting me into my new elantra! thank you bobby!
Madyson Biddix
Mar 24, 2023
1
They sold us a car with a bad transmission. Maybe they just made a mistake. But I think that if they actually cared about their customers. They would be in a bigger hurry to make it right. Last time I spoke to someone they told me that we would have to wait 60 days for a refund. If we get our money back sooner I will update this review but so far they really haven't showed us that they care. And so I am starting to wonder if it truly was just a mistake.
Louise Fire
Mar 24, 2023
5
Samuel me ayudo con mi carro. Lo recomiendo
Lina Marcela Ramirez Arbelaez
Mar 24, 2023
5
Uzi was the best! Very friendly and knowledgeable about all the cars they sell.
Hender Adams
Mar 24, 2023
5
Vassil was very helpful walking me through the car buying experience.
Erin Lunsford
Mar 24, 2023
5
Ishmael was was amazing and very helpful very happy with our experience!
Brittany Nobles
Mar 24, 2023
1
Service was usual but I Felt weird so giving 1 star. when the I told the person that there is a cover under my dashboard had come loose and if it can be fixed he said to check it out it is 150. I would have expected for hi. To at least say we will have someone look and give an estimate.
Anitha Cheluvarajappa
Mar 24, 2023
1
Ishmael was very friendly and helpful in the purchasing of the vehicle 🌭 🌊 but Asiel Martinez tried to get my brother to sign an additional $4,500 cost for some warranty he didn’t need using tricky language. 5 stars for Ishmael but 0 for Asiel Martinez Edit: Changing to 1 star because I purchased this vehicle in December and the DMV keeps telling me I can’t register the car because there’s missing information from the dealership. Almost April and I still can’t get solid answers as to what is going on. I called multiple times and I keep getting redirected to machines. Is no one in the office ever or what is going on? I guess I need to leave voicemails that will go unreturned and I’ll keep paying for temporary registrations over and over again because this dealerships employees don’t seem to know what they’re doing. Don’t trust the reviews because I was personally asked to give a 5 star review or apparently the salesman gets his commission cut. Perhaps if you didn’t have this type of problem the 5 star reviews would be honest instead of having salesman employees who are afraid of not getting a 5 star review
Alberto Gonzalez
Mar 24, 2023
5
Lots of great inventory to choose from
Lvr4lfe
Mar 24, 2023
5
I wanted a 2018 Toyota Avalon and Auto Nation Had what I wanted. It was a pleasant experience especially with the help of Ryan Foster and Gabe Ricketts.
Sallie B O'Connor
Mar 24, 2023
3
I had to reach out several times to receive updates on my vehicle which was frustrating.
Kerry Burns
Mar 24, 2023
5
I visited Autonation Toyota on the 17th last week. Internet sales manager Alex and I bought a 2022 4runner black that I found on the Internet. The friendly and convenient service will make you look for Alex the next time you buy a Toyota. I support the honest Autonation Toyota.
Jun Kwon
Mar 24, 2023
2
Had oil change . Then they came out with their check list of things that they said were needed. They said battery cables were corroded. But there was no corrosion. The cabin and air filters were mild dirty . They said both were dirty and needed replacing. Then they said there were going to wash the outside of the car. Did not do it. Had oily hand prints front there service technician. Inside and outside of car.
David Votodian
Mar 24, 2023
5
organized and pleasant
lois ragland
Mar 23, 2023
5
Samuel Zevallos
Tyler K (Rose)
Mar 23, 2023
5
Mike was so helpful and was really great! He walked me through everything and was quick to answer any questions I have!
Samson Lopez
Mar 23, 2023
5
Bobby was very helpful getting me into the 4runner of my dreams!
Robert Glade
Mar 23, 2023
1
If I could give 0 stars I would… worst auto buying experience I’ve ever had. Was given a car without any information on emissions and the car ended up failing twice. The service center said they fixed certain issues and preformed certain services that were never done.
No First Name No Last Name
Mar 23, 2023
5
Great people
Moulaydriss Mouhieddine
Mar 23, 2023
5
Cade Witt was a great salesman he made things quick and smooth. Doesn’t treat you like another sale. I recommend him as your car salesman if you choose to buy from here
Lindsay Schmitt
Mar 23, 2023
5
Quick and helpful service, free shuttle
Kelly Milliman
Mar 23, 2023
5
Ryan was very friendly and helpful. Would recommend him to my friends and fam.
E. Everett
Mar 23, 2023
5
Worked with Alex to purchase my 4Runner. He was wonderful to work with and was very patient and helpful throughout the process. He was not a typical sales person as his approach was personal rather than transactional.
Alex Cohee
Mar 23, 2023
5
Jeremy S- the service advisor/ manager w Toyota Arapahoe is an asset to the team. He always makes certain we are taken care of and recommends certain service packages that will save money in the long run! Highly recommend the service team!!!!
Katie Adkins
Mar 23, 2023
3
This is third time in less than a year and half that they told me I needed a brake fluid flush and fill. They already did it twice in less than a year and they’re still trying to get me to do the service. They’re always trying to rip me off.
Highlander
Mar 23, 2023
5
I had oil change service and it was great, fast and easy.
michael yang
Mar 23, 2023
5
Consistent service throughout buying process and beyond through lease and ownership.
Linda K.
Mar 23, 2023
5
Bonita experiencia. Nos atendi� la forma profesional.
Delina Alonzo
Mar 23, 2023
5
Purchased a new car today from John Titterington today. John was very professional and had everything we needed ready. Thank you.
renate hampton
Mar 22, 2023
5
Sergio Martinez helped me through the entire car buying purchase. He explained everything throughly and I got to drive my new car that day.
William Carter
Mar 22, 2023
5
Sales person Faheem and David Hantman did a great job with giving good offers for our car.
Vinita Venugopal Nair
Mar 22, 2023
3
CHANGE 3 to A Solid 3++ Forget the sales person Sin, still rate a 1. Upgraded to 3, as management did take time to reach out, communicate & discuss the issues; working to an end goal, while bringing customer and service back to Customer service. Feeling heard as a person. Thank you. Stars are still flexible & hopeful for 5 stars, while keeping open & honest, working for mutual outcome, with understanding and compromise being major proponents for solutions. Will update with possible details, but most definitely the results. Here is to hope! Thank you again management validating this customer's voice.
She Douglas
Mar 22, 2023
2
EDIT TO MY REVIEW: I'm having to revoke my 5 star review now because we've had a problem with the car (already, not even a month later) that should be covered by warranty. We've called for the past three days and left two voice-mails with no returned call. Today when we called we were told we would receive a call back in a few minutes, and never received a call back. Very frustrated with this place. They are happy to sell you a car but not happy to help if you have problems with it. I'm not impressed with this service. ORIGINAL REVIEW, AFTER INITIAL PURCHASE: Found a great car here! We went to multiple dealers on Arapahoe but this one had the best selection. Got help from a very nice man named Mike who didn't bug us or try to upsell us. Was very helpful and kind. I also was helped by a very sweet woman named Hira who knew I was working on a budget but still helped me find some coverage for a price I could afford. Overall great experience
Sara LeVine
Mar 22, 2023
5
Had a great experience with Sergio Pingarron. He was courteous, professional, and worked as my advocate in getting the deal done to my family's high expectations. Would recommend AutoNation and specifically Sergio if you are in the market for a new or used vehicle.
Ryan Garrett
Mar 22, 2023
5
David and Vassil were very helpful with the process of purchasing a car. Thank you.
Mikaela Caires
Mar 22, 2023
5
I had a great experience buying car at this dealership. Sergio Pingarron was amazing sales agent and made sure I’m happy about my purchase
Margarita Christafore
Mar 22, 2023
5
I have been servicing my vehicle with this location since I bought it in 2020. I have always received respect and honesty, and this time was no exception. Austen was friendly, upfront with me, and seemed to care about me and my vehicle. They solved my issue and had me on my way in a couple of hours. I will continue to use Autonation Toyota Arapahoe because I know what to expect, and I enjoy the service I always receive.
Jessica Howard
Mar 22, 2023
5
Ishmael is absolutely amazing! Top notch customer service. Go see him.
James Crabtree
Mar 22, 2023
5
Joe was really helpful will definitely recommend
Eli Vasquez
Mar 22, 2023
5
Miguel nos atendió profesionalmente cómo habíamos esperado. Lo recomiendo
Delina Alonzo
Mar 22, 2023
5
Never felt any pressure when I bought my new car right off the showroom floor. Tony the salesman was very helpful.
Cheri Valentine
Mar 22, 2023
5
Excellent very quick service and a great deal.
Ann Marie Mehdi
Mar 22, 2023
5
Great place to get your first car, make sure to ask for Dave Hantman and Faheem for assistance.
Ameya Hedavkar
Mar 22, 2023
5
I was greeted pretty quickly and they answered all of my questions. In and out in about 2 hours.
Ravs4444
Mar 22, 2023
5
My service representative was Jeremy. He was extremely friendly and didn't try to talk me into extra unnecessary repairs. This is the AutoNation I have liked for many years. I have bought my Toyota's and had them serviced at this same location for many years, even before it became part of AutoNation. It has been consistently a good place to go.
David Staben
Mar 22, 2023
5
Great facility, nice staff. David B is a cool guy! quick and easy truck buying experience
River Hofman
Mar 21, 2023
5
Trevor is a very good saleman. Very happy with the way he work.
Pho26 LLC
Mar 21, 2023
5
From first contact online, David B was helpful, friendly, and made the new car buying experience easy.
Jake Moberly
Mar 21, 2023
5
John T was super knowledgeable and helpful. Listened to what we needed and found car for us. John kept in contact with us when different options came up. We had a quick turn around time to get car and John T was on it.
Gina Staples
Mar 21, 2023
5
Dante was great! Easy straightforward process and answered all my questions. One of the easiest car buying experiences
Colin Gesink
Mar 21, 2023
5
Just bought a new Toyota SE Hybrid. Can't say enough about the time, care, knowledge that Andre Perkins took with me from beginning to end. HIGHLY RECOMMEND him.
Cindy Rutz
Mar 21, 2023
5
I loved working with Ishmael. He was helpful, attentive, and went above and beyond to make sure we were comfortable during the whole process.
Aurian Morgan
Mar 21, 2023
5
Mike Elario was great! Very helpful and informative! Quickly offered help with test driving cars.
Amanda Lynn
Mar 21, 2023
5
Got the appointment time I wanted. Got my car serviced promptly and well. In and out in no time.
Pauly in CO
Mar 21, 2023
4
The overall experience is good. The staff is always friendly and do their best to help out, if they can't there is a solution given to the problem. It seems to take longer than we are told or expect but hey get it done!
Mark Snyder
Mar 21, 2023
5
it was my pleasure meeting Mr. MJ at the showroom. he showed and brief me all the aspect of my new Toyota TRD off-road RAV4. i finally brought the car. Thanks to MJ and AutoNation Toyota.
Khem Gurung
Mar 21, 2023
1
When buying my car they kept passing me off to several other workers all trying to help buy the car and took weeks to get done . The costumer service was slow, none of the workers were communicating with each other or me . I waited 7 months to get it scheduled to fix the bumper , nobody could schedule it. No one knew what was going on and the whole process was very difficult . Would not go here again . Ishmael was one of my representatives and he was very difficult to work with as well as everyone in the dealership
Haylie Perez
Mar 21, 2023
5
Natalia was awesome! She helped us through the process and got us the car we wanted. She answered all if our questions.
A Amici
Mar 21, 2023
5
Cornell Paiu helped me through the process of buying my brand new Toyota Tacoma sport and replied to each text I sent him quickly. He was patient with me when they had the truck stuck at the railhead and kept me in the loop and settled my nerves and once the truck made it to the dealership he made sure it was a quick and painless deal. Definitely recommend him if you’re looking for a new Toyota in the area!
tyler draper
Mar 20, 2023
5
I hate to tell why I drive to autonation Toyota on Arapahoe. But, I will share....this is the best place to take my car. They are fast, very friendly, they do not try to up sale me. The main reason? They are very nice to me. I leave there with peace of mind knowing my car got the very best service I could buy. Now, here's the kicker. I live within a mile of another dealership, where I can get my car service...but I drive out to apraphoe, over 12 miles, because they treat me nicer, as a person, not a number. That's where I will continue to go.
Wanda
Mar 20, 2023
5
Great experience with Ryan! No hassle, quick and easy. I'd recommend asking for Ryan if you're looking for a vehicle!
Tony A
Mar 20, 2023
5
Great place! Salesman are very knowledgeable, and if they don't have the right vehicle. They will find the best one for your specific needs.
Tim Bruce
Mar 20, 2023
5
Sergey was very friendly and helpful.
Taylor Moore
Mar 20, 2023
5
David Butkovich was fantastic to work with. Made the entire process straightforward and quick. Excellent customer service.
Rich Tuers
Mar 20, 2023
5
Natalia was awesome, answered our questions, and helped us get the car we wanted!
Prashant Parmar
Mar 20, 2023
5
Although I had a great experience with Alex when buying this truck, however I have cancelled the prepaid maintenance with Toyota Motor Services well within the guidelines of the agreement. They advised me my credit check was sent back to AutoNation Toyota Arapahoe months ago. I have called, emailed and most recently sent a letter detailing this. NO RESPONSE. The value of a business isn't to only respond when a customer is buying the vehicle but also when there are other needs and communication. I have been waiting for my check back for months......disappointing experience to say the least. Ed Minnick- Owner Update- AutoNation Toyota Arapahoe has come through and I finally did receive my refund check March 10th. Alex Valerko did what he said he was going to do and followed this through to the end. Well done- I am happy, and would certainly purchase another vehicle from Alex.
Meyers Heating
Mar 20, 2023
5
MJ took care of in the purchase of our new Rav 4
Khem Gurung
Mar 20, 2023
5
Great and simple experience with this dealership! I’m so happy with my purchase and recommend Jim Williamson for all your vehicle needs …he will make your dreams, wishes, and needs come true!
Kent Van Briesen
Mar 20, 2023
5
Bobby was excellent in helping me get into my new Camry! Highly recommend he is friendly and works for you!
James Lam
Mar 20, 2023
5
Sergio Martinez was very helpful when I was buying my new vehicle! Very smooth and easy process. I will definitely be returning for future purchases.
Evan Graham
Mar 20, 2023
5
I haven’t purchased a car in years, as we keep our cars until they die a quiet death. In today’s market, I was really unsure how things would go, but I had the absolute best experience at AutoNation Toyota Arapahoe. My salesman, Eyad Abu-Sufiah, or just E, was knowledgeable, informative and so kind. He went above and beyond to help me find the Highlander that I wanted, even though it wasn’t really ready to be shown. Eyad spent a great deal of time making it possible for me to complete my purchase today. I’m very impressed and very thankful, and highly recommend both Eyad and this dealership.
Collene Focht
Mar 20, 2023
5
David Hantman was a thoughtful and helpful partner throughout the process, and was prompt in responding and helping me find the right vehicle. I'd recommend working with him and AutoNation Toyota Arapahoe.
Carvin Payne
Mar 20, 2023
2
Purchased a Toyota Certified 2020 Tacoma Off Road 1/17/23, on the way home, discovered wheels were out of balance, alignment was off, the center dash display worked intermittently and the physical key in the only smart key didn't work on the door, glovebox or tailgate. All but the center display and the key(s) were solved on 1/23. On 2/7, the key issue was resolved (they didn't have any parts on 1/23). On 2/12, got a check engine light - code reader at the dealer said it was the thermostat. They cleared the code and sent me home. On 3/2 the code popped up again, I borrowed a code reader from a friend and sent the salesman a photo and the service advisor an e-mail. The salesman responded but the service adviser did not (turns out there was a death in his family but no one was covering his e-mails, phone or text). On 3/7 the code popped up again, cleared it - no response from anyone. On 3/9 got the code again and cleared it, sent text to salesman and left a phone message for the service adviser - no response from anyone (turns out the salesman was on paternity leave). On 3/13, got a message from the salesman explaining his absence. He also gave me a name and number for the service manager which I called on 3/15 - waited in the phone queue and after 15 minutes left a callback number. Got the callback a couple of hours later and was supposedly transferred to the service managers phone which somehow rolled to an unknown employee and then hung up on me. Tried again the next day and waited 10 minutes in the queue and hung up. Finally on 3/16 drove the 30 miles to the dealer, met with the salesman and finally with the service advisor - both apologized and set up an appointment the next day. I arrived at 7:30 and around 10 was informed that thermostats were on back-order. I was asked if an aftermarket would do and responded yes. The truck was ready at about 2PM. As I pulled out of the dealership I noticed the center display wasn't working again so I returned to service (one of those things you can't repeat when it's in the shop) after an additional 2 hours the problem was diagnosed as a loose wire and fixed. So far, everything has been fixed but getting to that point was a trial I wouldn't put anyone through in my business. Some of the issues are supply chain related, the employees are diligent once you get their attention, but don't bother trying to contact anyone through the main phone number - they're woefully understaffed. Thank god all this drama was covered under the Toyota Certified warranty though it cost me 3 long days sitting in the waiting room.
long battle
Mar 20, 2023
3
I came for my first oil change after purchasing my 2019 Toyota 4Runner. I had prepaid for four oil changes. When I arrived, they said I had a 2018 Highlander with no service plan due to mileage and age of the vehicle. Nothing about my check-in was correct. In fact, the service agent had to go check records to make sure that the vehicle I had was in fact a 2019 4Runner. I drove in with a 2019 4Runner. Couldn't tell just by looking at it... The service for oil change and tire rotation took about 40 minutes. Was that too fast? I have suspicions that not everything was checked. I don't feel very confident about this service center...
Suspicions
Mar 20, 2023
5
Brought my 2019 Toyota Highlander in for 70,000 mile service. All tasks were done correctly and they didn't try to add any unnecessary items to the job. They also used inspections to assess what I might need at my next service.
RicardoP
Mar 20, 2023
5
It 's mostly easy to schedule service on Autonation's website (just a few glitches in the system). It's nice having a dedicated service advisor too. This helps build a relationship and ensures continuity. The service advisor was at my window before I even had time to look around for her. We appreciate that she asked when we'd like the vehicle to be ready.
RAV4 Prime
Mar 20, 2023
5
I'm a new to the world of hybrid cars and a few months ago purchased a Prius. Then I was out of town for a chunk of time during the harshest winter we've had in a long time and in sat in the garage. When I returned and tried to start my car, it wouldn't start, there was a battery error. I jumped it and took it in to Autonation Toyota to get it fixed. It was a very positive experience. They checked things over and the simplicity was that the battery was drained and needed to be properly recharged which they did. Then they answered all my questions about how to prevent this in the future and then ... they didn't charge me a thing! The whole experience was gratis! I appreciated their honest handling of my situation.
Cynthia
Mar 20, 2023
5
very nice experience. thank you. It's very fast to buy a car.
Woosik Yoon
Mar 20, 2023
1
We bought a new carolla cross in October. Service that day was fine but it came off the truck with a broken part which has yet to be fixed! Sales, service and even managers DO not get back to you when you leave messages...horrible customer service!
Melissa
Mar 20, 2023
1
Poor service. I brought it in because my car was making a whining noise and because my air conditioner hasn?t been working because there?s a leak somewhere. They were supposed to find and diagnose the whining noise. Couldn?t figure that out, then as discussed they were supposed to put a dye in the A/C to see where the leak is coming from. They had my car from 8:45 until 5:30 and did nothing but refill the A/C. My car is still making a whining noise and not giving 100% power. And the air conditioning will be back to broken in a day after the coolant runs out. They took my money and didn?t help one bit.
Maxwell Abbott
Mar 20, 2023
5
Very nice experience. Thank you.
Woosik Yoon
Mar 19, 2023
1
Poor service. I brought it in because my car was making a whining noise and because my air conditioner hasn’t been working because there’s a leak somewhere. They were supposed to find and diagnose the whining noise. Couldn’t figure that out, then as discussed they were supposed to put a dye in the A/C to see where the leak is coming from. They had my car from 8:45 until 5:30 and did nothing but refill the A/C. My car is still making a whining noise and not giving 100% power. And the air conditioning will be back to broken in a day after the coolant runs out. They took my money and didn’t help one bit.
Max1320
Mar 19, 2023
5
Auto Nation truly cares! I worked with Taylor and Eyad/?E? to renew my lease in the height of insane interest rates and inflation. I got stressed running the numbers and Taylor was very patient and kind during the entire appointment. He worked with his team to ensure that I left feel confident in my purchase decision. I can?t thank this team enough! Eliad ?E? was also very patient with my indecisiveness (between vehicles and colors) and never once got frustrated or annoyed when trying to decide on which vehicle to move forward with. He definitely worked with me to secure my vehicle, even when I couldn?t physically be at the dealership. Always willing to go above and beyond.
Rachael
Mar 19, 2023
5
They got to me right away. They gave me a time estimate. There was a nice waiting area. This was done quickly within their time estimate. They washed the car. They were thorough in reviewing what was done. They were professional in their interactions with me.
Emily Brown
Mar 19, 2023
5
Super easy! Mike Elario was great to work with.
Stephanie Westcott
Mar 18, 2023
5
Bobby was awesome, he was so great at balancing so many things :) thank you for the easy experience!
Sarah Coram
Mar 18, 2023
5
Auto Nation truly cares! I worked with Taylor and Eyad/“E” to renew my lease in the height of insane interest rates and inflation. I got stressed running the numbers and Taylor was very patient and kind during the entire appointment. He worked with his team to ensure that I left feeling confident in my purchase decision. I can’t thank this team enough! Eyad “E” was also very patient with my indecisiveness (between vehicles and colors) and never once got frustrated or annoyed when trying to decide on which vehicle to move forward with. He definitely worked with me to secure my vehicle, even when I couldn’t physically be at the dealership. Always willing to go above and beyond.
Rachael B
Mar 18, 2023
5
Vassil was a pleasure to work with. Helped us buy a used car.
Mike S
Mar 18, 2023
5
Sami helped me get the exact car that I was looking for!
Lynn Blake
Mar 18, 2023
5
Uzi helped us out today with finding a car! He was very helpful during the appointment, and he had great customer service!
Logan Lichtenheld
Mar 18, 2023
5
Mike was great to work with! He was nice and super quick and kept the process moving and we love our new car!
Laura Anne Kenwick
Mar 18, 2023
5
Had a great experience with Mike! Helped us get the corolla we wanted!
Kyle Foley
Mar 18, 2023
5
Taylor was absolutely fantastic! Super friendly and made the process comfortable.
Kass Karr
Mar 18, 2023
5
Samuel was the most genuine and best salesman we have had at AutoNation Toyota. We have made many deals for many years at this location and absolutely enjoy having Samuel as our salesman.
Jose Antonio Cruz Garcia
Mar 18, 2023
5
Very easy transaction to get my son his new truck… super helpful in walking through the options available. Could not more highly recommend
John Bergeron
Mar 18, 2023
5
Ours was an internet purchase from out of state. Sami was great to work with. Was prompt answering questions and emails. No nonsense, just matter-of-fact interactions, which I appreciated. When we showed up to pick up vehicle, vehicle and paperwork were ready except for detailing, which was done while we handled the financing. Appreciated that we worked with one sales person through the whole process and that the sale was handled efficiently.
Janet LT
Mar 18, 2023
5
Ishmael was very nice and polite. It was a great pleasure working with him.
Jacqueline Yancy
Mar 18, 2023
5
Uzi Khan helped us today with the purchase of a new car. He displayed great customer service and was extremely helpful in the process of getting our new car today!
Brent Lichtenheld
Mar 18, 2023
5
The purchase/delivery of our Toyota was efficient and courteous working with associates Gary Hess and Faheem Choudhary. Thank you AutoNation
Arthur Radtke
Mar 18, 2023
5
Natalia McDonald was awesome! Super responsive and made the process so easy!
Amber Virkler
Mar 18, 2023
5
AutoNation Toyota truly cares! I worked with Taylor and Eyad/“E” to renew my lease in the height of insane interest rates and inflation. I got very stressed running the numbers and Taylor was very patient and kind during the entire appointment. He worked with his team to ensure that I left feeling confident in my purchase decision. I can’t thank this team enough! Eyad “E” was also very patient with my indecisiveness (between vehicles and colors) and never once got frustrated or annoyed when trying to decide on which vehicle to move forward with. He definitely worked with me to secure my vehicle, even when I couldn’t physically be at the dealership. Always willing to go above and beyond.
Rachael Chavez-Bingham
Mar 18, 2023
5
Went in to traded in my car about 3 weeks ago and left happier than ever. Would definitely recommend shopping for a car here.
Lindsey Bartels
Mar 18, 2023
5
Ask for Cornell! OMG this guy is so good! Had a blessed experience with my purchase. I’ll refer this dealership to all my friends and family
Greg
Mar 18, 2023
5
Great Customer service from Eyad!
mayra perez
Mar 17, 2023
5
David Butkovich was great to deal with, no pressure and very friendly
covetousruger
Mar 17, 2023
5
I worked with Brian Matsumoto (Brian the Hawaiin) to buy my new-to-me truck and I truly appreciated the whole experience. I felt respected and seen through the whole process and was taken well care of. If you are looking for a Toyota in Centennial, come to Brian. He’ll treat you well!
Scott Shreffler
Mar 17, 2023
5
Enjoyed working with Mike Elario. He was very helpful to me as a first time buyer.
Ryan Conley
Mar 17, 2023
2
We helped our grandson purchase a used car from here and everything was great. The plates expired on March 15th and he had not received his paperwork in the mail to purchase his new plates so he went to the dealership to get another 60 days. He walked in the dealership and no one came to help him. 15 mins later he approached a sales person who was in his glass office to help him. The sales person said he would get someone to help him. He appeared 15 mins later with someone to help him. During that 15 mins another sales person came over and helped him. He didn’t capture the name of the sales person who finally did help him but was grateful for his help. As for the sales person who sat in his glass office (he made eye contact but didn’t offer to help). He needs training on how to help people when they come in the door. No matter what their race, age or gender they should be helped and not ignored.
Laura Martinez
Mar 17, 2023
5
Cornell was very professional, courteous and fun to work with.
Jennifer Grimm
Mar 17, 2023
5
I had an Amazing experience in helping purchase my daughter’s vehicle with Alex V. At AutoNation. He was very kind and friendly…!
Felicia Jackson
Mar 17, 2023
5
Good inventory, Mike made it a quick enjoyable experience. Would highly recommend Mike Jones
Ramiro Pulido
Mar 17, 2023
5
Bought my new Toyota 4 Runner from here! Jim has been a fantastic! Very professional and knowledgeable. Highly recommend him with purchasing your car.
kasia dabrowski
Mar 16, 2023
5
Our experience was great , wife and I bought a used silverado and Alex was very professional , truck is running still good, the truck was delivered professionally clean and the fuel tank was full lol 😆
Ramiro Reyes
Mar 16, 2023
5
El vendedor Giovanni nos atendió y asesoro de la mejor manera para poder financiar nuestro primer auto, 100% recomendado…
Leonor Calderon
Mar 16, 2023
5
Sergio was very helpful. Very good customer service and helped with all questions!
Bella Murillo Dorris
Mar 16, 2023
5
Nataliya went above and beyond to make the buying process as smooth and hassle-free as possible. They worked hard to find the perfect car for you, and when they did, they ensured that you got the best possible deal. They even helped you with the paperwork, explaining each step in detail and making the process stress-free. Throughout the entire process, Nataliya's customer service was exceptional. She was attentive, responsive, and always willing to go the extra mile to ensure your satisfaction. She made me feel valued as a customer and treated with the utmost respect and professionalism. Overall, Nataliya exceeded your expectations in every way. She provided expert knowledge, exceptional customer service, and an unwavering commitment to your satisfaction. I highly recommend Nataliya to anyone in the market for a new car, and I will certainly return to them for any future purchases. Thank you, Nataliya, for making your car buying experience an outstanding one, and we wish you continued success in your career!
Ashfaq Ahmed Mohammed
Mar 16, 2023
5
At automation Toyota I bought a couple vehicles from Mike Jones, and he has giving me a good costumer service. And my plan is to buy my next car from.
Antonio Gonzalez
Mar 16, 2023
1
I arrived around 2:40 pm. It started off nicely. I waited about 5 mins before someone came to check me and my granddaughter in. 4:23 I received a call saying the service was completed, but before they finish would I like to have my battery service and cabin filter? I said not at this time. I ask if it could wait until the next visit since I was already at budget. He said OKAY and should be done shortly and would come and get me. We waited until 5:00 pm and then went out to check on my car because everyone who was in the lobby came after we were gone, and we were still there. I know this was not the first time this has happened at this location, but I was trying to let the past be the past and give them another chance. Well, the guy was walking over to my car when we came out and he brought the vehicle up so that we can pay and leave. He said he tried to wash but the car wash stopped working, so one side of my vehicle was washed. I said OKAY, but think why didn't you get something to wipe off the water from the other side of my vehicle? I paid and then put my granddaughter in the vehicle while I looked for something to clean my windows off so that I could see her driving home. I was upset because the 4 men that worked in this area were looking holding up the counter watching me while I cleaned my window, and not one of them ask to help. We left and I kept smelling something burning, Something on Sunday and Monday. So, Monday I received an email video from Jose regarding the battery sever and cabin air filter. So, I checked my vehicle and saw that the cabin air filter was not put back into the vehicle.
Rene63*
Mar 16, 2023
5
Oil change and tire rotation done in timely manner Great customer service
Lau Edwards
Mar 16, 2023
5
Very professional and up front about cost. Repairs were done in a timely manner and within time frame they said.
Roger Jameson
Mar 16, 2023
5
Trenton was very professional, explained everything thoroughly
Mark Johnson
Mar 16, 2023
5
I worked with Vlad to buy a new car.The entire process was easy and professional. Thank you!
V V
Mar 15, 2023
5
I worked with John Titterington and he was fantastic. Straight shooter and was exactly the kind of dealer I was looking for. Highly recommend!
John Sadler
Mar 15, 2023
5
Quick friendly knowledgeable trustworthy. Best car buying experience I’ve ever had
Donald O'Dell
Mar 15, 2023
5
I walked into AutoNation and was greeted by Gary. He showed me some available models and answered some questions despite how busy the location was. I was able to test drive the new 2023 Prius and decided then to purchase the vehicle. AutoNation made the transaction easy and applied my trade-in. The location is very clean and all the associates I interacted with were kind and accommodating. I went back a few days later to have some accessories installed and found the service department to be the same quality and the drop-off and pickup was simple.
PriusAdam
Mar 15, 2023
5
Took 2017 Toyota 4-Runner in for routine maintenance early March 2023. Scheduling was very easy. Communication was wonderful. I gave quality of repairs 3-stars because I don't have the skill to determine quality of repairs. But I purchased the vehicle in 2019 from this dealership and have no concerns or problems to report.
Bonnie S.
Mar 15, 2023
1
Waited 3 hours for at dealership to receive parts. I ended up leaving when parts still hadn?t arrived. Poor excuse for service Mngr also. He could not give valid reason on delay.
Abel Mendoza
Mar 15, 2023
5
Bobby was so wonderful at helping me get into my new scion tc 😝
Rena Ryan
Mar 14, 2023
5
Dante and Mike Jones es muy bueno
Ocampo Ocampo
Mar 14, 2023
5
Sergio Pingarron it was a great guy. He help and answer all the questions we have .
Noel Herdz
Mar 14, 2023
5
Bobby was was good to work. Respond to all my questions and concerns.
John Gui
Mar 14, 2023
5
I just wanted to thank Bobby Clamage for helping me through the process of buying a car. He’s been very friendly, helpful, and has great communication skills! While buying a car is not easy, he made the process simple for me and got all my answers/documents I needed in order to start the process of purchasing my dream car. This was a great experience, so thank you Bobby!
Jenna Marie
Mar 14, 2023
4
I had a great experience buying my car with Dante. I give a four star review because initially I was waiting for about an hour before anyone came to speak to me, even after setting an appointment. Overall, the experience was a pleasant one. Dante was understanding and professional, and even offered to fill my tank since I had to wait. Individually I give him five stars and would recommend this dealer in general.
Alex DeSantiago
Mar 14, 2023
1
very bad first experience, first I got there and wait like 20min to speak with someone because the guy on the desk was on his phone instead of receiving the people, then after I waited one person called Bobby helped and I applied to see If qualify for the car I wanted, the guy told that he will be calling me back to let me know my options, they run my credit report twice in different days and I never received a called back from them at least to say you were not approved, really bad customer service , not follow up at all. really disappointed. not recommended.
DaNy Portillo
Mar 14, 2023
3
Service is usually slower than estimated but the work has been good and the great has been great 4 yrs and counting. The facility is classy.
George Messer
Mar 14, 2023
5
trevor's awesome n really got me with everything
kean cardona
Mar 13, 2023
5
Ishmael was a pretty good salesman and explains everything pretty good at always come back and try to find him thank you and have a safe day
ascencion rodriguez
Mar 13, 2023
5
Great time working with David and Trevor. Wonderful communicators and couldn’t have asked for better service. Overall, a great experience with the dealership.
Will Lightcap
Mar 13, 2023
5
Faheem is great with customer service
Thanh Linh Nguyen
Mar 13, 2023
5
Great experience buying my new RAV4 with Sergio and David
Thaiwife4Life
Mar 13, 2023
1
Got an oil change, the animal who did it severely overtightened everything. Had to break the filter housing in order to remove for the next oil change. Also the service department doesn't pick up the phone, but hey, the will allow you to leave a VM in a message box that gets checked once a day.
T P
Mar 13, 2023
5
Sin Lee is very helpful and has a great work ethics
Shayna Mitchell
Mar 13, 2023
5
Professional and on time. Almost no wait.
Robert Johns
Mar 13, 2023
5
Great service and Sinlee was very helpful…
Rickey Butcher
Mar 13, 2023
5
Andre was so helpful and genuine. I felt like he wanted to beat for me and was not at all pushy. Would highly recommend him and this dealership!
Quincy Noller
Mar 13, 2023
5
Taylor Keith helped me getting my new RAV4 hybrid today. He is very efficient in communication & address questions timely.
Kaushik Bhattacharjee
Mar 13, 2023
5
Super friendly and incredibly helpful! I'm a small business owner, and Jim fully understood my situation and need for a vehicle. Thank you!
Jenna Riley
Mar 13, 2023
5
Very helpful and knowledgeable! Vlad went above and beyond to help me find the perfect car!
Emily C
Mar 13, 2023
5
Bobby was great! He hustled and was very attentive. I was very thankful for the help and love my new car!
Brittany Hockensmith
Mar 13, 2023
5
Service provided in a timely manner.
Tundra20187
Mar 13, 2023
5
I was early for my appt. That told me it could take longer because of other appts in front of me, however it didn’t take long at all. Very impressive!
Awesome Kob
Mar 13, 2023
3
Really only reviewing in hopes to win the $100 gas card. After they charged me $174 for an oil change and tire rotation I feel like the owe it to me
Joseph Gallegos
Mar 13, 2023
4
The only comment would be I wasn?t given any information about upcoming concerns for my car
Dena Hershel
Mar 13, 2023
5
Came in to look at a used car. Emilio Siyed helped me and was very friendly with excellent customer service. He was awesome!
Debra
Mar 13, 2023
4
It?s clean. They?re pretty quick. Only annoying thing was them trying to sell me more services than what I went there for.
Alejandro E Aguirre Rhode
Mar 13, 2023
5
had a great experience with these guys, my sales rep, Uzi, was super helpful.
Tyler Komarnycky
Mar 12, 2023
5
Great Customer Service with Faheem Choudhary at AutoNation Toyota Arapahoe
jeff reyes
Mar 11, 2023
5
Mr. John Titterington was excellent in helping us to purchase our 2020 Subaru Accent
Virgilio Pedraza
Mar 11, 2023
1
Horrible customer service don't go there unless you want your money to go to waste I've been trying to reach the finance manager left lots of voice mails and no answer so far even after a week so I don't know who to talk to or contact no one is answering
Ron Williams
Mar 11, 2023
5
Had a great experience buying my certified pre-owned car through Sergio Pingarron!
Michelle O’Brien
Mar 11, 2023
5
bobby was wonderful in my new car purchase
Mel Kunstler
Mar 11, 2023
5
Trevor and the team there were amazing in helping my daughter through the process of buying her first car. Being out-of-state, I couldn't do much to help, but they made the process easy and seamless for her even so we weren't 100% prepared. I would totally recommend this spot for anyone looking for a vehicle.
Lance Simpson
Mar 11, 2023
5
We had an amazing experience with this company. The customer service was outstanding. Our advisor, David Butkovich, was accommodating and responsive to our questions. Anyone looking to purchase a new vehicle, ask for David!
Kevin Paz
Mar 11, 2023
5
Bobby helped me get into my new RAV4 with ease! Thank you!
Kaitlyn Evans
Mar 11, 2023
5
Great dealing with Cade Witt and Gary Hess. Loved everything except the wait. Will refer and come back for future needs.
John Sullivan
Mar 11, 2023
5
My experience at AutoNation Toyota Arapahoe was great. They completed everything on time. Waiting area was clean and allowed me to get work done while I waited. Their staff are professional and friendly.
John Jezek
Mar 11, 2023
5
We had a great experience with Sergio Pingarron buying a pretty rare Cadillac sports car. Thanks so much for an easy and fair transaction!
Joel Winner
Mar 11, 2023
5
Sergio Pingarron was a huge help to my wife and I for picking out the right Rav 4. Highly recommend AutoNation and make sure to ask for Sergio P!
Jayce O'Brien
Mar 11, 2023
5
Emilio was a great help with finding me a car and he was very friendly.
Jackson Roberts
Mar 11, 2023
5
Brian the Hawaiian was great, very easy to work with. Very honest and truthful.
Gary Lamke
Mar 11, 2023
5
Great experience with auto nation Toyota and Emilio Siyed my sales rep!
Debra Damerst
Mar 11, 2023
5
Dante was amazing and helpful
Carry Jones
Mar 11, 2023
5
i had an amazing time getting the right vehicle for me. ryan was a huge help with getting me a vehicle that i enjoy and one that was in the range of what i wanted! ryan was extremely nice the entire time and was professional throughout the process.
Brandon Boyd
Mar 11, 2023
5
Cade Witt did an awesome and quick job getting us into a perfect car! Definitely going to come back for our next purchase! :)
Beatrice Drew
Mar 11, 2023
5
Vinny and Trevor were great! We appreciate the patience they had with us as they took the time to answers all of our questions and get the app set up.
Amber Tolliver
Mar 11, 2023
5
I had an easy and great experience buying a car for my son with Bobby! I highly recommend!
Aaron Jones
Mar 11, 2023
5
Quick friendly and helpful when we were looking to purchase a new car. They had a great inventory and exactly what we needed to meet our families needs. Our salesman Coren was amazing and friendly. Not a pushy salesman bone in his body. Best car buying experience I've ever had.
Cindy Gonzalez
Mar 11, 2023
5
We appreciated the transparency and honesty in our dealings with Alex. Easy transaction and beautiful car!
Barbara Kester
Mar 11, 2023
5
My car notified me that my grill shutter was inoperative and my engine light came on. I called AutoNation and they were able to give me an appointment soon after the notice. They reset my computer and test drove the car. It was ready by lunch time! Austen kept me informed of the progress of service via text message and addressed other questions that I had regarding the car. He was friendly and professional!
DebbieS
Mar 11, 2023
5
Excellent, customer service, thank you. We will return for our scheduled check up and to purchase our next Toyota
priscilla schnell
Mar 11, 2023
5
Great service here! Trevor was super patient and helpful and made everything a lot easier.
kayley simpson
Mar 10, 2023
5
Jim Williamson and Sun Lee at automation were helpful with our vehicle purchase.
chelsea oates
Mar 10, 2023
5
I think Brian Matsumoto is one of the best car sales man that I have ever come across, because he gives you space and doesn’t pressure you at all and he really wants the best for you and not just sell you a car. I consider him a friend after the time we have spent with him cause he took the time out to know my husband and I and I can really appreciate that, because I’m a very personal person and a people person and I really like Brian as a person and a friend and we are very happy with his service! Thank you Brian you are awesome!
Tammy Baker
Mar 10, 2023
5
Sergio pingarron, took the time and patience getting me approved outstanding customer service went above and beyond in finding me the right vehicle for the right price 5 star highly recommended Sergio pingarron.
Richard Gomez
Mar 10, 2023
5
Samuel is always very helpful and professional. We have purchased 3 cars from him over the years and recommend him to our friends and family. Five stars!
Madelyn Vittorio
Mar 10, 2023
4
Ishmael was very accommodating and helpful
Jordan Keefe
Mar 10, 2023
5
Samuel was very helpful. Buying the car was very simple. We have bought 3 cars from him.
Joe V
Mar 10, 2023
5
Great experience with Gabe today at AutoNation Toyota. Very helpful and kind!
Jake Mock
Mar 10, 2023
5
Cornell, thank you for your help in buying a car.
Iryna Kovalоva
Mar 10, 2023
5
Worked with Vassil and the process was easy. Found the exact vehicle I'm looking for and the process went smoothly.
Holton Stricklen
Mar 10, 2023
3
I bought a 2016 Tundra a few months ago. I paid top dollar and they didn't budge on the price. Both parties (Myself and salesman Mike Elario) agreed that they would provide me with fitted rubber floor mats, which was language in the contract. It's been months and i never received them. Crickets. The purchase experience took forever even after i asked that it be expedited. they overcharged me $1,100 and just recently sent the refund. The truck is fantastic and i love it, but the windshield cracked excessively from one spot on the bottom (poor install) within a month of purchase. it was new. the product is great, the service is weak. not recommending this dealership. thumbs down emoji Autonation called me within an hour and Dave refunded me for new fitted floor mats. The situation has been handled. He listened to my concerns and was genuinely sorry. i appreciate the response.
George Benecke
Mar 10, 2023
5
Everyone was very helpful and attentive. The service was quick as well!
Emily Horn
Mar 10, 2023
5
It was a pleasurable experience. Thanks to Ismael,
Daniel Rojas
Mar 10, 2023
5
Alex V provided seamless service. His knowledge of Toyota vehicles is beyond this world or the next.
Cannon Patterson
Mar 10, 2023
5
John Titterington was friendly and happy to show us everything we were looking for. Made the whole car buying process easy
Brian Hainley
Mar 10, 2023
5
Great communication from Vassil and everyone at Autonation Arapaho!
Brandon Reystead
Mar 10, 2023
5
Bobby was awesome! Process was fast and great!!
BRIAN
Mar 10, 2023
5
Worked with Ryan, super helpful and made the process smooth!
Audrey Harriger
Mar 10, 2023
5
Jim was great and very helpful to work with! Made trading in my vehicle an easy process. Highly recommend working with him!
Angelia Han
Mar 10, 2023
4
5 stars for Sin Lee and Jim Williamson. Sin Lee and Jim Williamson were helpful in my end of lease purchase and did their best to make the process speedy. 3 stars overall due to horrible past experiences at AutoNation Toyota and making me wait 40 minutes for my already planned appointment from 2 weeks ago.
Andrew Woolf
Mar 10, 2023
5
Came in to check out some hybrid options and thanks to Gary Hess, I’m a new Toyota Prius owner. He was awesome and took me for a test-ride. Very satisfied with my experience!
Adam Swisher
Mar 10, 2023
5
I think Brian Matsumoto is one of the best car sales man that I have ever come across, because he gives you space and doesn’t pressure you at all and he really wants the best for you and not just sell you a car. I consider him a friend after the time we have spent with him cause he took the time out to know my husband and I and I can really appreciate that, because I’m a very personal person and a people person and I really like Brian as a person and a friend and we are very happy with his service! Thank you Brian you are awesome!
Tammy Baker
Mar 10, 2023
5
No pressure and very informative when deciding what vehicle to purchase. Great car buying experience
Steve Jensen
Mar 10, 2023
5
Wonderful experience with Sergey !!!!!!!!
Sally Burns
Mar 10, 2023
5
Great place love to buy a car here anytime Brian Matsumoto was fantastic
Lenny Baker
Mar 10, 2023
5
Jim was great and very helpful to work with! Made trading in my vehicle an easy process. Highly recommend working with him!
Angelia Han
Mar 10, 2023
5
I had a great car buying experience at Auto Nation Toyota. The salesperson was patient and helped me find the perfect car that best fit me and was in my budget.
Lala1821
Mar 10, 2023
5
Were able to get the car in quickly, was a normal oil/filter check fluids and rotate tires service. Quoted 90 minutes to complete, actually finished in an hour.
Horseguy
Mar 9, 2023
5
If you want to buy a car, I highly recommend working with Vlad P, he is super smart and has southern hospitality, and he can answer all of your questions without hesitation. He isn't pushy and will strive to take the best care of you. He is very straightforward and will advise you on what is best for your needs.
M.k
Mar 9, 2023
5
Would definitely recommend buying a car or truck from Cornell at this dealership and would like to thank him for going above and beyond of making our buying experience an excellent and easy one!!! Thank you!
Jony
Mar 9, 2023
1
Not a great experience, and getting worse. .. I didn’t care for the sitting out in the open to discuss the financials, the car was not cleaned good AT ALL. We literally had to wipe/clean everything again. The extra key was locked away so they had to send it- not a huge deal just annoying. Ive had the car almost 2 weeks and am discovering pretty decent issues, which, its used so… but i figured they’d fixed anything that would be a major problem.. then today (again almost 2 weeks later) i get a call from the salesman telling me the bank is rejecting the loan because my husbands drivers license is old and was taped together until we got him a new one (it was already in the mail at this point) Luckily, he received the license last week, so when i got the call, i was able to send the new license. That was asinine. (Looking forward to refinancing through my own bank!) And since i got the call, i asked my salesman if he could look into the service bulletin about the issues we are having, he cant because hes nkt there- Instead of maybe passing it along to someone else to get me some insight, he cant. I wont go back. Pueblo Toyota was night and day difference from here!
Amy Lynn
Mar 8, 2023
5
Cornell was our sales guy. He was extremely helpful and showed us everything on our new ride. Financing was very easy. I’ll be back here for my future needs.
Mady
Mar 8, 2023
2
Not a great experience, and getting worse. .. I didn’t care for the sitting out in the open to discuss the financials, the car was not cleaned good AT ALL. We literally had to wipe/clean everything again. The extra key was locked away so they had to send it- not a huge deal just annoying. Ive had the car almost 2 weeks and am discovering pretty decent issues, which, its used so… but i figured they’d fixed anything that would be a major problem.. then today (again almost 2 weeks later) i get a call from the salesman telling me the bank is rejecting the loan because my husbands drivers license is old and was taped together until we got him a new one (it was already in the mail at this point) Luckily, he received the license last week, so when i got the call, i was able to send the new license. That was asinine. (Looking forward to refinancing through my own bank!) And since i got the call, i asked my salesman if he could look into the service bulletin about the issues we are having, he cant because hes nkt there- Instead of maybe passing it along to someone else to get me some insight, he cant. I wont go back. Pueblo Toyota was night and day difference from here!
Amylynn
Mar 8, 2023
5
I did not know I needed an appointment the person I talked to on Saturday did not tell me that when the key fob came in that I needed one to get a tech to program it si it came in and I didn't have an appointment but they worked me that so I wouldn't have anymore trouble getting my car started
Sheryl Lim
Mar 6, 2023
5
Bobby was wonderful and easy to work with and we had good experience with him. We had horrible experience with AutoNation Ford so we came here for a different vehicle and Bobby was our salesperson and he was wonderful! If you need a car I would request Bobby. Thank you Bobby!
Shelby Natasha
Mar 6, 2023
5
My service tech was very nice and knowledgeable about my vehicle.
Greg Beran
Mar 6, 2023
1
Beware! From start to finish I had a horrible experience. The customer service over the phone when I inquired about the vehicle was less than stellar. I went to look at the vehicle and decided to purchase it. The paperwork process was very hurried. When I reached out to the finance department the following day I left a voicemail that a month later has not been responded to. I contacted the sales person I worked with several times by phone and email over the last 4 weeks to request a cancellation of the warranty I was sold. It wasn’t until I said I’d contacting the BBB that the sales person rudely responded. He took a picture with his cell phone of a document to cancel the warranty. Not a document to e-sign or a fax. This is almost 2 weeks ago and I have still not heard a word about this issue. I would never do business here again. I will be reaching out to the BBB as well as the Attorney General’s Office because I don’t want this to happen to someone else. Don’t tell me I can cancel a warranty anytime I want them completely ignore me.
Customer
Mar 6, 2023
5
Rafael was amazing. He was honest, presented all my options and was very forthcoming.
Chris K
Mar 4, 2023
5
Great experience buying a used car from David B. Super easy wi work with and got the car I wanted.
Julie K
Mar 4, 2023
5
We had our 2016 Toyota 4Runner in for the 45k service and couldn't be more satisfied with the experience. From initial check-in to final drive-out the staff was personable, professional and courteous. The initial cost estimate for services was accurate and I was informed timely of any additional recommended repairs and the associated costs. Karyssa was a pleasure to work with and keep me well informed throughout the process. We will definitely return for future repairs and services.
J R (Rob) Dunleavy
Mar 4, 2023
4
RAV4 I was initially looking to purchase was sold when I arrived at the dealership, but the friendly sales agent helped me find a different RAV4 that met my needs
Andrew Allan
Mar 4, 2023
5
David Butkovich is our salesman and did a incredible job. Took his time explaining financing and going thru the vehicle. Extremely helpful and went out of his way. It was a great experience going thru financing David explained everything and made sure we had the best deal and kept checking for better rates. Plus making sure the car is super clean inside and out. If you are looking for a great car and salesman come to AutoNation Toyota and ask for David B. Plus he walked us around the service department and explained what we need to do for service or warranty work. Great Job David Thanks
Frank Williamson
Mar 3, 2023
5
10k maintenance check..the device felt staff was very welcoming and professional.. Feels like people like working there..good experience
Frankie
Mar 3, 2023
5
Vehicle was returned clean with no evidence of work performed. Jez is awesome!
Patrick Harwell
Mar 3, 2023
5
I had quick service on my oil change. Also checked any other issues I have with my car. They recommended I come back if the issues don't clear up.
Cesa Thoresen
Mar 3, 2023
5
I bought a new Highlander Hybrid from AutoNation Toyota recently. I was trying to work with another dealer, but they were hopeless. I worked with David Hantman throughout the process. He was friendly, efficient and easy to talk to. I would highly recommend David and AutoNation Toyota if you are in the market for a Toyota!
Kerry Fisher
Mar 2, 2023
1
This place is the worst. We bought a brand new 2022 Highlander from them and they lied to us about everything. They told us it had features that it doesn't have. They lied to us about what features would require subscriptions after 1 year. They held us hostage in the Finance department until we agreed to buy some extended coverage plan. At our first service appointment, it turns out they lied about what was covered by the coverage plans we purchased. I would never let anyone I care about buy a car from these monsters. This dealership is run by crooks. P.S. They offered to remove SOME of the phony surprise fees if we promised to give them good reviews. They are buying good reviews, so keep that in mind when you read these.
Matt
Mar 2, 2023
5
Very professional and polite
James ct53
Mar 1, 2023
5
Emelio and David did an excellent job locating the hard to find Tundra Limited I was looking for. There is a reason this is the 3rd Vehicle I have purchased here! Good selection and excellent help with sales!
Vince Koutnik
Feb 28, 2023
5
Everything is great about this dealership! Service is always fast and courteous for my Toyota Corolla.
Jeffrey Tomczak
Feb 28, 2023
5
The customer facing staff is great. Very engaged and professional, and works to manage cost and time.
Melissa Leland
Feb 27, 2023
5
Staff is friendly. They did the services I requested, and my vehicle was ready sooner than I expected.
Lana S.
Feb 26, 2023
5
Rafael was a great!! Salesman he assisted me me and my aunt in purchase.
John James
Feb 25, 2023
5
They were knowledgeable about my vehicle and the maintenance that was needed. They were ready for me when I showed up, the price was reasonable, and the work was finished on time.
William
Feb 24, 2023
5
Really easy from beginning to end. I?d visited 4 other dealerships with bad experiences and was ready to give up when I walked into the AutoNation late in the afternoon on Saturday. David was so helpful! He came right up to us, helped us find a great car, pulled it up and let us test drive it, and completed the purchase in about 3 hours! There were some repairs to do so I came back a week later to pick it up. I can?t believe how simple it was. All the other dealerships we visited had insane dealer fees or didn?t have the car on sight or were trying to sell me on something I didn?t want. There was no pressure, all the dealers fees were included, and the car was available! Thanks so much for a great experience!
Sharon Jones
Feb 24, 2023
5
everything was explained and deliver in time. service admin was knowledgeable and explain all required items
Mumtaz Ahmad
Feb 24, 2023
5
I was lucky enough to get Gary Hess at Autonation. He was detailed. Easy to work with. Knew the vehicle inside and out. Great experience. I highly recommend Gary and Autonation.
Russell
Feb 23, 2023
3
Prepaid service plan. 55,000 miles service with vehicle wash: The Assistant Service Manager was pleasant to work with and did a good job of keeping me informed as I waited at the facility for the work to be done. The Assistant Service Manager was very apologetic about how long it was taking to get the job done. The service shop did not appear to be very busy however it took 2.5 hours to get a simple multi point inspection and car wash done. I understand that the car wash is basic however the detail of a fully clean (exterior) back window was overlooked and I had to complete myself.
N/A0001
Feb 22, 2023
5
Alex was incredible my helpful in assisting us to find which car we were interested and look at all the alternative options so we could make the best option for me!
Megan H
Feb 22, 2023
2
Lackluster communication, felt like a sales quota rather than a person. Buying a car is a big decision but the sales staff we worked with didn't seem to understand that. Felt rushed and like they were too busy. We were pressured into making a decision and then ignored when we had further questions.
Elle
Feb 22, 2023
5
I was told that I would have to wait 90 minutes. It was exactly 90 minutes. I requested an oil change and tire rotation. I was then given a status on my brakes and tires. I like that.
Denise L Premac
Feb 21, 2023
3
I purchased 4 new tires and a front end alignment. The alignment was done poorly as it pulls to the right. Now I need to make another appointment to have them correct it.
Darlene Haskell
Feb 21, 2023
4
Roady was focused on my needs. Very though when explaining what service I would be getting. He worked to get me the best deal. A very kind, respectful man
PattiRowe
Feb 20, 2023
5
They are awesome. Jim Williamson does the best explaining everything and giving you best price he can. Been leasing and buying vehicles for many years at AutoNation Toyota.
Karen Kath Wenke
Feb 17, 2023
5
Cornell Paul was our sales associate! He was amazing. We secured a car with no problem! Thanks!
Jen Hagen
Feb 17, 2023
5
Jason Ledbetter was a great help with my vehicle. I recommend using this Toyota dealership in the Denver area just for the customer service alone. I used to go to Toyota in Littleton but they would never update my Service visits. Makes it feel like they just don't care at all.
RHawkin
Feb 17, 2023
5
Not the smoothest purchase experience. Lots of hiccups in that area, but in the end I got the vehicle I wanted at a great price.
April Hoy
Feb 16, 2023
3
Michael was very friendly and outstanding in helping me get the information that was on my stickers inside from inside my truck. The only complain I have as that when I arrived for my appointment, he mentioned that my oil change would be free, but then ended up charging me for the full service at the end of service.
Kevin OBrien
Feb 16, 2023
4
Not the smoothest purchase experience. Lots of hiccups in that area, but in the end I got the vehicle I wanted at a great price.
April A
Feb 16, 2023
5
Scheduling process was easy online, had an appt at 7:30am but arrived at 7. They took my car right in and I was out of there by 8:45. Waiting room was clean and quiet.
Sara Bolton
Feb 16, 2023
5
I had purchased a new car from the dealership before. I also had my RAV4 serviced here. Every time the experiences were very good. Definitely recommend them!
Jerry Chen
Feb 16, 2023
2
Service rep helped me with the cost estimate and gave me no pressured on the continuing service. However the cost of fixing a sensor was way to high and the hourly rate is too high at almost $200 an hour. The wait time was too long to get an estimate of what it was going to cost. I had an appointment at 10 am and I still had not heard anything until after 1pm. No work done just an estimate given. Seems like I could have gotten the diagnosis a bit quicker then 3.5 hours with an appointment. So are they overbooking?
Severus
Feb 15, 2023
5
I had purchased a new car from the dealership before. I also had my RAV4 serviced here. Every time the experiences were very good. Definitely recommend them!
Jerry C
Feb 15, 2023
4
My experience with service was very good. I was helped quickly and everything explained. My only minor complaint is that the waiting area should be updated.
Mbs7753
Feb 14, 2023
5
The waiting room is pretty basic. Servicing was good. Communication was good.
Larry Nuss
Feb 14, 2023
5
Service advisor was friendly, knowledgeable, and conscientious about keeping me informed of service progress and readiness of vehicle for pickup.
Greek Taylor
Feb 14, 2023
1
Worst car dealership I went to. I brought a car from Autonation Subaru October 2022 than the car failed within two months. After the three day grace period Autonation Subaru did not care to help me out. The transmission of my car blow out within TWO MONTHS. When I took my car to Toyota Groove for a diagnostic test looks like the transmission was overlooked before they sold the car to me. The car was under warranty so we took the car back to Autonation Subaru keep in mind at this time my car was gear locked. The first mistake Autonation Subaru made was telling me to drive the car in the snow with a locked gear because there was no “service person” available. So on my way home, in the snow the car completely stops in the middle of the road during the snowstorm, all because they told me the car was “safe to drive”. While they working working on my car for a whole month they did not offer me no type of rental car until I had to complain. Third, when I was on the phone with the advisor that was working on my car he first told me I wouldn’t be able to get rental until two weeks. After I mentioned I wanted to trade my car the man miraculously found a car within minutes. They lie a lot. I wasn’t able to use my car for nearly a month and few days. Lastly, after I received my car they broke my car front windshield now I have to bring my car again!!!!!!!!! Please save your money and don’t purchase a car from here.
Brittany Miller
Feb 14, 2023
5
Great customer service, courteous and prompt. I really appreciated the oil change coupon. Waiting area is first class.
Robert LaDow
Feb 13, 2023
2
The sales experience left a lot be desired. My sales person was friendly but did not have enough experience for my preferences. I had done my research on the vehicle so I knew a lot already. The sales person did not cover much about the vehicle with me and did not know the answer to some basic questions. I learned significantly more about the vehicle, the warranty and Toyota from the person who did my financing - he was great! They low balled me on my trade in and insisted that I had to pay the costs for anything they chose to do after I traded it in such as inspecting it, cleaning it and putting new (unneeded) tires in it.
BrookeM
Feb 13, 2023
5
Great customer service! Was honest on what needed to be done and the oil change was fast! But early mornings are always better!
Jason H
Feb 13, 2023
5
Ishmael our sales person was a sweetheart. He was so helpful and so kind always going above and beyond to help me get my dream car and also my husband’s dream truck. Thank you Ishmael for all your hard work helping us.
Monique Gonzalez
Feb 11, 2023
3
I thought changing out spark plugs for $650 was very expensive and then finding the reason for the Engines light cost another $190 was excessive
Steven Cassinis
Feb 11, 2023
4
Was bamboozled. Told salesman I wanted a 4 wheel drive truck with navigation package. Was dild a 4 wheel drive truck that has some tick crawler xxxxxxxx. the only navigation I have is when I have my iPhone.
Stanley Davis
Feb 11, 2023
5
Zach was a wonderful liaison for my first service. I was walked me through everything. The service was 33 minutes instead of the promised 90 and my vehicle was returned Vaccuumed and exterior washed.
Ruth Silage
Feb 10, 2023
1
I was told the water pump was the issue for my engine light. I went ahead and agreed to the repairs that were suggested. After getting front brakes, water pump, and filters replaced, the engine light kept turning on. I also had a new problem that was never there, before. My car was rattling when I made full stops. I was told to something else was wrong. But all of this was a new problem I did not have before. The last thing was that my part needed to be ordered and I was told by the tech that my car was safe to drive, when in fact it wasn't. I got a message to pull over and NOT safe. So I was stranded in Denver.
4145191102
Feb 9, 2023
5
It was about as ?in-n-out? as buying a car could be. Everything was ready upon our arrival. Natalia in sales and Carleton in finance were fast and knowledgeable.
Scott Cunningham
Feb 8, 2023
5
I brought my truck in for a 20,000 mile servicing. I was greeted right away, and my car was done within the time frame they gave me.
Mary Joyce
Feb 7, 2023
5
Excellent Service had my truck repaired in record time.
John Dennison
Feb 7, 2023
5
Jimmy is the real deal! Smart and honest. See him for a lease.
Messier
Feb 5, 2023
5
Great Dealership\Service Department. They were very prompt and did a great job communicating the whole process.
Clint Ford
Feb 4, 2023
5
We love Samuel Zeballos! There was an issue with the cars exterior. The repair work on some minor damage was pretty sloppy. Samuel made sure the repair work was redone and done right. It was a long day but working with Samuel made the day less stressful. Very comfortable working with him! This is the 4th car we?ve purchased from AutoNation! We?re happy! We also want to make sure we mention the most excellent experience we have with the Hira Khan in finance! She is Amazing! Thank you thank you!!
Gilbert Gutierrez
Feb 4, 2023
5
I?ve gone to Toyota Autonation Arapahoe for years and have always had a good experience!
Stefan Garcia
Feb 3, 2023
5
Fast and easy, and free WiFi so I could work
Mr. jack
Feb 2, 2023
5
This was the best car buying experience I've ever enjoyed. My salesperson was Sergio Pingarron. He kept me advised throughout the process, offered coffee, explained aspects of the warranties I needed to be aware, etc. Everyone in the dealership was welcoming. It was a very pleasant experience. I would highly recommend AutoNation Toyota Arapahoe, and specifically Sergio, for anyone looking to purchase a vehicle.
J R
Feb 2, 2023
5
AutoNation staff was exceptional while managing my truck’s repair. They kept me updated during the repairs and worked quickly to return my truck.
Curtis C
Feb 2, 2023
5
Great buying experience ,love the new vehicle design and great salesman . Fi was a great experience and would buy from them again Love all the features it has and salesman explained how everything works
Robert Peebles
Feb 2, 2023
5
Jeremy, my service advisor, texted me with the quote of what I needed done and had terrific communication through text or phone over the two days. I really appreciated the great service!
Seshelman
Feb 1, 2023
3
I got my oil changed & added the recommended cabin filter change but I came in for 70K mile checkup. I'm not real sure what I got for that "checkup" after being informed they do not check the hybrid batteries or the brake pad thickness!
LarryHybrid
Feb 1, 2023
3
AJ the serviceman was excellent and helpful, he knew I was very unhappy that a Toyota Dealership does not keep in stock a Factory Toyota Tire. So the expectation was I drive around with a donut tire on my car for 2 weeks on my new Rav4!!!! I told AJ this was NOT an option, so he worked with me to come up with a solution. But shame on the Toyota Nation!!
Deborah Malik
Feb 1, 2023
3
I really like the reminders that service is needed soon. I did not realize you have to schedule so far out to get an appointment. I would like to remind service techs, theses services are not “free” . I paid a good amount of money to have my services provided during my contract. Both times I’ve had something done on my very new (less than 5k miles) car, the words free has been used. Maybe use included in your contract.
Wolvertr
Jan 31, 2023
5
Vassal at autonation was very helpful and not pushy. Would highly recommend.
Dan Moyer
Jan 28, 2023
5
Communication, speed of vehicle inspection and service, and speed of shuttle service were excellent!
Gwaihir
Jan 28, 2023
5
This was our first time purchasing a vehicle from a dealership and it went better than expected! Everyone was very friendly, the building felt welcoming and had plenty of places to sit and relax. Our dealer (Gabe) was awesome, as well as our finance manager (Luis) - both were very kind and thorough during the buying process. I definitely recommend coming here, 10/10!
Katelyn May
Jan 27, 2023
5
Andre was very helpful on getting us into a new car. we were looking for a new car for work , Toyota didn't have any new cars on the lot, he found one that was being shipped on a train, said it would be here on a certain date and it did, got a hold of us right away. Been coming here for the past 8 years and have never had a bad experience at all😊
Lisa Bradley
Jan 26, 2023
5
Michael Jones is a wonderful and helpful person. He treated us really good.
MariaSoria
Jan 26, 2023
5
I received helpful and prompt service on my vehicle. The staff was very courteous and professional.
Ced'Juan
Jan 26, 2023
5
Very good experience. Salesman Joey answered all my text questions immediately. Love our new RAV4 Limited. Took a bit of time, 3 hours, to finish up with everything but we’ll worth the wait.
Blueshockey
Jan 26, 2023
4
The service was great, just a very long wait for oil change to be completed.
Joclyn Thomas
Jan 26, 2023
5
Cole was fantastic. He delivered and exceptional level of customer service. He was able to get our service done well before the quoted time, which was awesome with our busy life!!
Matthew R. Franz
Jan 25, 2023
4
Oil change and wheel alignment were well done. They could not find the intermittent engine problem after numerous attempts of troubleshooting. The problem still exists.
Thomas Burlace
Jan 24, 2023
5
Staff are friendly and knowledgeable. Tech that check in my car was helpful and answered all questioned i had.
Riafe Galindez
Jan 24, 2023
5
They did a great job with my car. I had an issue trying to get out of 4wheel drive that made a very bad grinding sound. I was able to get in 2 days later and had a complete service as well as everything checked out on the car done within the day.
ljungers20
Jan 23, 2023
5
I've been taking my vehicles to AutoNation since 2010 because from start to finish the staff understands how to provide great customer service.
Juan777
Jan 23, 2023
1
Poor experience. 2021 Tundra does not connect with SOS or Remote Vehicle access and after four hours sitting in the waiting area, no solution was found. Suggestion was made that I call Toyota Customer Service for help. This is an added responsibility for me which is difficult to find the time to do. I paid the Toyota fee to enable remote start to no success.
BartStephan
Jan 23, 2023
5
The service advisors were great at communication when I brought my 2022 Tacoma in for a 5k checkup. I dropped the truck off the night before the appointment and it was ready early the next morning.
Tom Duscher
Jan 23, 2023
5
The service department is a pleasure to work with. Have been coming here for 5 + years now. Always speak with the same great service rep, Bill G. Pleasant, friendly, knowledgeable. Car is always ready when promised. They do offer a free shuttle service within a specific mileage range if you live close by or want to shop while your vehicle is being serviced. The waiting area is comfortable.
Judi Luthy
Jan 23, 2023
5
All the people involved were very polite and professional. They told me it would last about 1h30min but it was actually only 45 minutes. No complains at all!
Alberto Parraga
Jan 23, 2023
5
David Hantman was the best salesman I could have asked for, he was extremely friendly and kind, walked us through everything, and got us in and out quicker than expected, I have 0 complaints abput him and the dealership as a whole and will definetly give them a try on the next car as well!
Danny Priest
Jan 21, 2023
5
Assisted by Dante in sales and assisted by Leo and Dante on a follow up issue. Will be back again the next time I need a car, very happy with the experience
Michdub
Jan 20, 2023
5
I am in love with my new Toyota Rav4. In a market that's been absolutely crazy, Auto Nation made it easy to find the exact car I wanted in a reasonable amount of time. So glad I chose a Toyota too because I know this car will last me a very long time. Great overall experience for my very first car purchase.
Delaney
Jan 20, 2023
5
I appreciate Nicole?s honesty and communication. She won?t sell you something you don?t need. She communicated with me throughout the process as to what was going on with my car by texting and sending screen shots of diagnostics. This was a unique, very pleasant experience and I will be returning to her specifically for future service and repairs.
Ann Jessen
Jan 20, 2023
5
I was pleased with the maintenance service Toyota of Arapahoe gave me. I was met with a smiling and knowledgeable technician who told me that the service would take an hour and a half and came to get me on time. The technician explained to me of all the work done. I highly recommend Toyota of Arapahoe to everyone!
SUPERSARGE
Jan 19, 2023
5
Sergio M was a good sales rep he had car ready to go and made it easy and painless. We would definitely recommend friends and family
Stve Cates
Jan 19, 2023
1
Had my oil change and tire rotated, but when they brought my car out they had the mechanic who spelled like a shop bring the car out to me and I had to roll my window down so all that smell would be gone from my car, lost the Brand new smell because of this.
Braneric
Jan 18, 2023
5
Great Service! Technician was very friendly and courteous and delivered car in time promised. I waited in a very comfortable waiting area that had tvs and free coffee.
David
Jan 18, 2023
5
I want to praise both Ken and Jezariah for their professionalism, empathy and customer service. They were both incredible, took their time to break down and explain things I had questions on, as well as, talk me through different solutions. They were very honest and I would recommend going here for services and talking to either of them!
Charla Jestic
Jan 18, 2023
5
I have bought my last four vehicles at Autonation Toyota so I have been going there for years for service too. I have always been treated fairly and with respect.
Barbara Loibl
Jan 17, 2023
5
I purchased my 21’ Tundra a couple years ago from here, wonderful experience. I have had my service done at the same location, Lydia, Jez and Trent have been nothing but exceptional in customer service. Unfortunately I had some damage done to the truck away from the dealership, I took it to Autonation collision up north, Diego and Lydia were a pleasure to work with. They kept me up to date on the progress. They pay attention to detail and did a wonderful job.
James Ski
Jan 16, 2023
5
I purchased a car from this dealership and the process was smooth and easy, Charlie Mullen helped us through every step of the way and let us take our time looking at their inventory and test driving. Then after we made our decision he passed us on to a finance professional who was very informative and helpful.
JackHenry Hurd
Jan 16, 2023
5
I am always treated with respect and good customer service. The only downside would be that I usually bring my vehicle in very clean and the technician doing the service leaves oily hand prints on the fenders, driver door handle and the engine hood. Not a big deal but thought I would pass it along.
Mr. Bill
Jan 16, 2023
5
As always a very fast and easy experience. Was helped, checked in within 5 minutes. They didn’t upsell me on anything and was told their philosophy is treating their customers like their own family. Always appreciate their honest opinion on future needs and questions about our cars. Great experience and reasonable pricing!
Alan McD
Jan 16, 2023
4
Overall the service was good, but there were three things I wish could be improved: 1. When my service was finished, I received a text notification (awesome), but when I returned to the bay my specialist was no where in sight. There were many specialists in the bay, but it was as if none wanted to make eye contact for fear I’d ask them status on my service that they’d have to help me with. 2. I never received a copy of my service report 3. I had to ask about the splash guard as it was not mentioned in the final summary. When asked about it the service tech simply said he took it off and left it in the pit, since it couldn’t be reattached. That’s fine, but a. I would have liked to know that and b. They should have given me the option to take the old part back with me.
Roger S
Jan 15, 2023
5
I had my routine annual oil change. It took a little while longer than usual but there was quite a few people for service
Teresa Leggett
Jan 15, 2023
5
I bought my Prius in 2016 from this Auto Nation dealership and could not have had a better experience. Now 6 plus years later I can say not only do I love my car but the service I have received has been EXCELLENT, I could not be more pleased.
Susan Roberts
Jan 15, 2023
5
Still waiting for one part. Front brakes were repaired. Service magr still waiting for back ordered part for heat controls.
Phil Niedringhous
Jan 15, 2023
5
Had a wonderful experience I always do! Bill is always easy to work with!
Gage Gerken
Jan 15, 2023
5
Great coffee. Wonderful people and nice, neat mini van to boot.
William Taylor
Jan 14, 2023
5
I had a great experience with Jim Williamson he took his time explaining every step towards my purchase. I recommend this Dealership to my family and friends anytime.
Esmeralda
Jan 14, 2023
5
David Hantman was very helpful! Thank you
Julio Guzman
Jan 13, 2023
5
we were there for about 5 hours and our salesman had at least one other family he was helping, and it was very obvious that her was too busy to focus on one person. my husband went out to do a walk around the car(we had looked at it about a week before) and noticed that the tire was curbed and the rim was damaged, turns out the salesman did it when he brought it out for us to test drive again. we asked what could be done, he said nothing with a little more conversation we were given some touch up paint to fix it ourselves...we discussed the interest rate of the loan with our salesman and he was able to get it down .8% but when I got back to the finance dept to finish up(after my husband had to leave with our infant daughter so she could nap, since we had been there so long) the % rate went back up to the initial quote and they refused to honor what the salesman gave us, although the paperwork was right there. at that point I had been there for 5 hours, it was dinner time on a Saturday and I had to be at work on Monday, so I had no choice but to suck it up and buy the car...while waiting for things to be processed our salesman stood over my shoulder and insisted that I give him a 5 star review, and wouldnt leave until i did it, i felt completely overwhelmed and pressured to give a review especially because i was tired and hungry after being there for so long. When i finally got in the car to leave, there are 2 chips in the windshield that weren't there previously and I had a half of tank of gas.... kinda sucked the whole way around. it was the 1st time I bought a car in16 years, and I wouldn't recommend going there to anyone.
Amy Lynn Jonas
Jan 13, 2023
5
Dealership replaced my windshield wiper blades and the batteries in my key fob very quickly and cheaply than I had anticipated. Very satisfied.
Satisfied
Jan 13, 2023
5
Faster and organized service.
Didok001
Jan 13, 2023
5
Thanks Cornell for taking care of us! We had a pleasant experience working with you. Thanks for taking your time and explaining us all the options on our new car.
Jody
Jan 13, 2023
5
David help me find a car after my truck was totaled. He was so helpful and knowledgeable. The whole team and process of buy a new car was not as bad as I thought it would be. Thank you AutoNation Toyota Arapahoe!
Lisa Pfleger
Jan 12, 2023
5
Experienced technicians.
Luxor
Jan 11, 2023
5
Autonation Toyota Arapahoe has excellent customer service and a shoutout to the shuttle driver Michael. He was very helpful.
Shawn McGee
Jan 10, 2023
5
Auto Nation Toyota Arapahoe is a top notch dealership. Awesome smooth and easy experience. Facility was located conveniently for me. Salesman,finance manager and general manager were knowledgeable and I did not feel pressured. My salesman Coren was excellent in keeping me informed on the status of my vehicle which was in transit at the time. He worked with me on getting what I wanted for my trade in. I would recommend auto Nation Toyota Arapahoe to anyone.
Geoffrey Kilbourne
Jan 9, 2023
5
Highly recommend Gary Hess best car shopping experience
Chanell Santistevan
Jan 9, 2023
5
Go see Gabe for the best car buying experience! He really knows how to take care of customers.
Bonnie Ricketts
Jan 9, 2023
5
It was a big difference from the last time I serviced my Toyota hybrid. I was able to make an appointment easily with a live person, Jeremy helped me right away when I got to the Service bay and my car was done on time.
Zamboninmom
Jan 9, 2023
4
I took my 4Runner in because I wasn’t able to get the key in the driver door. They informed me that someone had attempted to steal my car and that’s why I couldn’t get in. They also replaced my air filter but it was making a strange noise. I took it back a second time to address the noise and they were able to quickly fix it. The first individual I worked with was confusing on the phone but in person everyone was very kind and generous!
Atomic16
Jan 9, 2023
4
They did a good job, but should have offered to wash vehicle off without having to be asked
Patrick Pacheco
Jan 9, 2023
5
Oil change and review of my car indicated that my battery was low. Did not want a dead battery while out so after review of offerings picked one and it was put in immediately. Cole was great in reviewing my cars needs for its age and mileage.
Judy Donovan
Jan 9, 2023
5
Auto Nation Toyota Arapahoe is a top notch dealership. Awesome smooth and easy experience. Facility was located conveniently for me. Salesman,finance manager and general manager were knowledgeable and I did not feel pressured. My salesman Corey was excellent in keeping me informed on the status of my vehicle which was in trandit at the time. He worked with me on getting what I wanted for my trade in. I would recommend auto Nation Toyota Arapahoe to anyone.
Geoffrey Kilbourne
Jan 9, 2023
5
Just had my 2010 Corolla serviced at Arapahoe Toyota. What a pleasure to have my vehicle in their hands. My car was delivered at my appointment time and was ready for pickup when they promised. I always feel confident that my car is in great shape after service at Arapahoe.
Toyota mama
Jan 8, 2023
5
Nice service and kindly person
Jun Sung Ji
Jan 7, 2023
4
Came in for a oil change and to get an inspection done. All was done right away within the time frame estimated.
Lance Simants
Jan 7, 2023
5
Taylor was very helpful and made the lease buyout very easy. I highly recommend Taylor, especially because he is one handsome guy
Xylia Vega
Jan 6, 2023
5
Nicole was very helpful and honest. Will continue to work with this dealership!
Wendy Hanson
Jan 6, 2023
5
Autonation has been a great place to have service and repairs done. We are always kept informed on repair costs. We are kept informed in a timely manner on services. Our service advisor is excellent, very friendly and cares about us.
Robert Quinlan
Jan 6, 2023
5
Clowie gave great customer service. It was a little disconcerting when I arrived and the first gal couldn't find me in the system. But then, they could--for my scheduled appointment.
Calisse Weidner
Jan 6, 2023
5
Excellent customer service both on the phone and in person
Ayoub
Jan 6, 2023
5
When we initially brought the car in on a Saturday, the contact person seemed agitated that we brought the car in without a service appointment. Then it appeared that incorrect information was put in the work order creating unnecessary work and inspections that added a day to the job. Eventually, when our regular service writer, Jason, got to work, he got things cleared up and got the necessary things done.
Paul Cottrell
Jan 5, 2023
5
Sami was extremely helpful and made the process very easy. Thank you!
Diandra Rumoro
Jan 5, 2023
5
My car was out of alignment and they fixed it. It was a quick visit I didn’t have to wait very long. I always take my car for service at this dealership.
SheilaA
Jan 5, 2023
4
Karyssa was great to work with! I would definitely come back to her, she was very honest and clear and didn?t pressure me into buying something or make me uncomfortable.
Keiko Hiraoka
Jan 5, 2023
5
Thanks for checking the battery and brakes and giving me detailed info. Ken was a saint to put up with all my questions. Thanks for topping off all my fluids too super nice.
Angelica Gatchell
Jan 5, 2023
5
He was thorough, helpful, and engaging. It was pleasant experience. We was knowledgeable and authentic and it was a quick experience to buy a car.
Paige cadice
Jan 4, 2023
5
The service staff is professional and focused on providing the best service experience possible. They answer questions so I can understand what I?m committing to. Very fast and willing to put in that extra effort to ensure the repairs/service are done right. Keep up the great work!
Geoff Brooks
Jan 4, 2023
5
Jim Williamson made the process effortless and extremely pleasant. Purchasing my car after its lease was over couldn’t have gone better. Thanks so much to Jim and all his help.
AJ
Jan 4, 2023
4
Jesse Christy was easy to work with and came in on his day off to help finish the deal. Seems like a lot of the initial paperwork could be automated. I'm always surprised how long it takes to buy a vehicle.
Lori Guasta
Jan 3, 2023
2
Find 3 odd things!! At this Autonation Arapahoe location 1. Had a car oil service coupon. They said only if I pay from my own pocket, only then they will honor it. If a throes party pays, then they will not honor and charge me the FULL oil change of $110. I won't go to them again. Will go to some other place atleast will get 3yrs 36000 miles warranty by other places. 2. Done dude in their location who sells Toyota warranties, was possibly forcing a person to buy extended warranty on a vehicle which looked almost like me or certified to me. I heard their talk and it was very sad that this employee was literally using FEAR tactics to force the person to buy extended bs warranty and possibly charging the person a lot. A typical sign on lenders or warranty sellers is to use fear and take advantage of people who are naive. I was sad to see that, instead of telling the person about how they can save their car investment by taking to his car insurance to have better coverage, low deductible etc, he just ripped that person by telling who liked liked immigrants, that if they don't buy car extended warranty, the person will lose everything if car is totaled. Then he also said, he is helping this naive person first in the line after skipping 3 other people who were lined up to talk to him first. Totally lost faith, especially on that person, because he couldn't make an eye contact with me, while he was explaining all that forceful way of selling his policy to make profits for self and Toyota. Well never recommend a friend or stranger to go buy Toyota or Toyota extended warranty.. people are so selfish these days...i saw that in his eyes few times... while he tried not to make an eye contact. 3. The car trade guys here are bunch of clowns. They will offer you nothing good for your car, and will sell you some crap car for more than kbb + force sell you car extended warranty which will probably not cover anything important that usually fails. These people are the worst who do trade. Not good soul i can tell by taking to them when they low balled me
Customer
Jan 3, 2023
5
I took my Toyota Tacoma for oil change They got job done quick
Daniel Realzola
Jan 2, 2023
2
Brought car for oil change since I received a reminder from Toyota and the sticker said 12/55000. Got there and I was told that I should change oil base on mileage. So they were going to rotate the tires. I mentioned the tire light being on and when I picked up the car the light is still on. I don’t know if they did anything to the car?!! 🤷🏻♀️
LuisCarol
Jan 2, 2023
4
Mr Eyad Abu-Sufiah was very kind and gave me accurate information and guidance. I trusted him and bought a good car. Thank you very much~!
Dongchan Sun
Jan 1, 2023
5
Staff members were most pleasant, and service was fast and thorough.
Glyn Hanbery
Dec 31, 2022
5
Recently had my 2004 Toyota 4Runner in for some major service. I worked with Service Advisor Jeremy Sittner. Jeremy was very professional and kept me informed about the status of my vehicle thru the whole time it was there. Also, cost estimate that Jeremy gave me for the work was spot on. Would highly recommend bringing in your Toyota to this dealership if you’re looking for service. Of note, I have purchased/leased many Toyotas the years and both sales associates Jim Williamson and John Titterington have always been professional, knowledgeable, and have always delivered great customer service…five stars to Autonation Toyota Arapahoe!
Shaun Rope
Dec 30, 2022
5
Friendly and knowledgeable service advisor. She kept me informed and made sure that the service was completed correctly and promptly.
Scott Watkins
Dec 29, 2022
5
I worked with Uzi and he was incredibly responsive and helpful all along the way. He was able to get me into a 2023 RAV4 prime when other dealerships were telling me I would have to wait for 18 months. He got me a great deal to boot! Highly recommend requesting him when going to AutoNation Toyota.
Erin McConnell
Dec 29, 2022
5
They work on your car and you are rest assured of their expertise .
Cynthia Ashiedu
Dec 29, 2022
5
The car was ready at the time promise.
Thelma7
Dec 29, 2022
5
I worked with Uzi and he was incredibly responsive and helpful all along the way. He was able to get me into a 2023 RAV4 prime when other dealerships were telling me I would have to wait for 18 months. He got me a great deal to boot! Highly recommend requesting him when going to AutoNation Toyota.
Erinmac
Dec 29, 2022
5
We have several Toyotas in the family, we service them all at AutoNation Toyota. They are honest and do an excellent job! Service advisor Bill is great to work with and provides top notch customer service.
C Cohlmia
Dec 29, 2022
5
Great experience with Trevor and Vassil
Hannah Marie Baer
Dec 28, 2022
5
Quick service for a synthetic oil change with an appointment. Nice clean waiting area. Was there a little over an hour which is not bad for a dealership.
Eric Semple
Dec 28, 2022
5
Bobby was fantastic in helping us get into our new car. We had worked with the dealership twenty years ago and nothing has changed with their great service!
Thomas
Dec 27, 2022
5
This dealership is one of the only dealerships I can say that treated me like a person and a customer by working with me and pushing their hardest to satisfy their customer, I will forever go to auto nation for all my car purchasing needs. Thank you guys for making my Xmas. Shout out Natalia, and JOJO
Jason Padilla
Dec 27, 2022
5
Cade was very helpful during our shopping experience and closing our purchase of a used vehicle. I would recommend this dealership for sales and service.
B Siler
Dec 27, 2022
5
It was a great experience. Everyone was friendly and helpful. One of the quickest deals I have ever done
Michael Knapp
Dec 26, 2022
5
Easy Peasy nice and quick!!
Skyosmom
Dec 26, 2022
5
Joe Bates and the entire team at Autonation Toyota Arapahoe were phenomenal! They went above and beyond to ensure that I was getting the Tacoma I wanted. They also took the time and effort to make sure I felt like I wasn't just getting the truck of my dreams but also becoming part of the family! Highly recommend this place and these people!
Lockon22
Dec 26, 2022
5
Easy and quick. They were very efficient and knowledgeable.
Douglas Heath
Dec 26, 2022
1
Worst Toyota dealer in the state. Would not go back for any reason.
David
Dec 26, 2022
5
Sami is the best!! I have purchased 4 cars from her in the past, and my husband and I just bought our 5th! As long as Sami is at AutoNation Toyota Arapahoe, I will be a customer! Thanks, Sami!!!
Karina Sapp
Dec 23, 2022
5
Took my car in for an oil change. Car in and out in estimated time. Additional services offered but not pushed.
Vince Jaramillo
Dec 23, 2022
1
Very poor purchasing experience had to drive to the dealership 3 times. The last time was to get the second key owed to me. The set an appointment and had to wait over 90 minutes to program it.
Mike West
Dec 23, 2022
5
We purchased a used Toyota. Cornell helped us again. This is the second Toyota that we purchased from Autonation Toyota Arapahoe. Ask for Cornell. He is very honest!
Elizabeth
Dec 23, 2022
5
Go Toyota on Arapahoe Road is fantastic! Convenient, easy to get in and out of, clean, staff is warm and friendly. They were great while buying my truck and all service visits since. Highly recommend.
Douglas Ketner
Dec 23, 2022
5
Uzi was super helpful and nice to work with! Would definitely recommend!!
Anna Elizabeth
Dec 21, 2022
5
We had David Butkovich help us get the car we needed. He was patient, professional and friendly. Worked hard to get us into the Outlander we wanted. Will definitely come back to him for any future vehicle needs.
Angie King
Dec 20, 2022
5
Replaced my bent rim on my 2023 Toyota Camry at autonation toyota arapahoe ! Jason was very helpful , knowledgeable and professional. He’s made my service smooth, easy and fast . Thank you Jason!
Sergiy R
Dec 20, 2022
5
David Butkovich was amazing! I will definitely be working with him in the future and will also recommend him to all my friends and co workers.
Sylvia Barragan Paddock
Dec 19, 2022
5
Amazing experience! Love my new ride!!! Ask for Cornell when you go there, he is very easy to work with. Happy Holidays! Thanks again Cornell
Robert
Dec 19, 2022
5
I spoke with Anthony Ray and he was very nice and knowledgeable. I am very pleased with the explanation of what needs to be done with my car. Thank You very much!
AARON BAO TRAN
Dec 19, 2022
5
Excelente servicio y la atenci�n de los supervisores excelente . Excellent service and the attention of the excellent supervisors
Livybeth Fossi
Dec 16, 2022
5
Our experience was wonderful. They made buying our vehicle quick and efficient, NO haggling, NO salesman lingering to up sell.
Vicki Struckle
Dec 15, 2022
5
Sin Lee was an amazing sales man. He was quick and efficient understood our financial needs and got us the truck we’ve been seeking for months. We are once again very pleased with Toyota auto nation and their staff. Mr.Lee in particular he is the sales man to seek.
Efrain Gutierrez
Dec 15, 2022
5
Got in and out within an hour and a half. Only afew upsells on the Prius I ended up with.
Chris Berry
Dec 15, 2022
5
Uzi and Ishmael were the most helpful duo! They were very patient, they took what I was looking for and offered a variety of options that all fell within budget. Very nice guys all around.
Adam Reece
Dec 15, 2022
1
Charged a service fee for a vehicle that is under manufacture basic warranty by year and mileage? They also didn't even fix the concern with the vehicle and said everything was normal. When asking why there was a charge for a vehicle that is under warranty, the advisor stuttered because she knew it was wrong. I'm very disappointed.
Mohamed
Dec 15, 2022
5
I took in my car for an oil change and tire rotation, and despite my car not being a Toyota (being a Toyota dealer) my Fusion received the same great service in a perfectly reasonable time frame.
Drake Hendricks
Dec 15, 2022
5
Uzi helped me. Great service!
Mouaid Arkawazy
Dec 14, 2022
5
Ralph was a pleasure to work with you, best experience ever. Test drove 4Runner and Tacoma. I may consider pre-owned but really looking for new. Will see. Thank you
Ed Tacoma
Dec 12, 2022
2
MY EXPERIENCE: People pleasers stay away from these folks. I was pushed to make quick decisions, not going through the car enough/test drive long enough to make a good decision. I bought a 2017 accord.(taking it to a mechanic was out of the question) so I trusted them, not all people are bad right? This vehicle needs: motor mounts, valve cover gaskets, 4 new tires, and the right hand mirror fell off after going through the car wash because it was broken and slapped back on. All in, I had to put $1800 dollars in repairs to this vehicle. PLEASE INSPECT THESE VEHICLES, THEY DO NOT. I doubt they will try to fix this, so I wrote this review. Shoddy at best car dealer.
Anthony
Dec 11, 2022
1
I feel like AutoNation was dishonest with me. When I traded in our vehicle, they said it was worth a certain amount and that all they could do (site unseen). They mentioned I could get it re-evaluated once I brought the car in but they rushed to the paperwork (which was ok on my end). Once I brought the vehicle in, they said it was verified pricing wise. A week later, I see my trade in being advertised for almost 6 times the trade in value I got. I know I will never get the best value trading into a dealership, but this was bad. I called back asking about this and they said "well wouldn't you be paying a markup elsewhere?". This is the dishonesty. If AutoNation would have told me "we are going low on the trade in due to the high demand of the vehicle you want, and that's how we keep our pricing at MSRP", I would have not been blindsided or lied to. After this experience, I would not recommend or purchase a vehicle from Auto Nation, and I wish I would have waited for my vehicle order from another dealership that I had. My sales reps were John Titterington and Gabe Ricketts, and I recognize they don't have the power to make the calls that I am upset about, but the whole experience left a sour taste.
Sergio Salgado
Dec 10, 2022
5
Amazing experience! Cornell was very professional. He knows his job! Give him a raise :) I’ll refer him to all my friends and family. Great service!!!!!
Brian
Dec 9, 2022
5
I recently purchased a 4Runner and the experience was truly satisfying. The salesperson Paiu V, was very helpful and professional in all manners of closing the sale. Thank you
Vlad Vlad
Dec 8, 2022
5
We worked with Sergio Martinez he was good and found us the perfect car we were looking for.
Davidmz
Dec 8, 2022
5
We had a great car buying experience at Auto Nation. They made car buying east. Sergio P treated us with professionalism and respect. We felt well taken care of from the test drive to the final sale. Great experience. We will be back!
Nathan T
Dec 7, 2022
5
Always a Five Star service when bringing my cars in !
Jason R Rockwell
Dec 6, 2022
5
They were both patient in finding out who I am and what I want and need. Michael helped me narrow down the best vehicle and why. And Carlton learned where I worked and found me a lower interest rate on my loan that was offered for teachers in my district. I was in at 630pm and left with a car gased up, financed, and ready to drive off less than 3 hours later. They both know their jobs well and are very patient and kind with the process. Highly recommend both Michael and Carlton when you go to Arapahoe AutoNation Toyota.
Tamara Gaffney
Dec 5, 2022
5
I put in an online inquire about a vehicle, Vassil called me within 5 minutes, we set a time to test drive the vehicle. He was very fast, polite and friendly.
MJ Koch
Dec 3, 2022
5
Great service… the tech went ani e and beyond ( I was in for a simple oil change…. Covered under my warranty )…. I asked a question about navigating system and was shown exactly how to sync my iPhone to car play…… they could easily have told me to google it ( that was what I was told at the dealership where I bought my truck) Great great service Would highly recommend them
Alan Hartz
Dec 2, 2022
5
Good customer service, and pleasant experience
Santa Casillas
Nov 29, 2022
5
They are very professional, and get the job done. Thank you.
Joel Robinson Lambe
Nov 28, 2022
5
Mike was an awesome guy to work with on the purchase on a new 4 Runner
Chris Kuxhaus
Nov 26, 2022
5
I suggest taking advantage of the service coupons that they make available to their customers.
Dan Carlin
Nov 24, 2022
2
Service-related. It took two hours and two requests for call back From the service department. This situation is frustrated by the fact (per the service manager) there are only 14 persons answering phones for 13 local dealerships. I finally gave up and started an online chat to simply schedule an oil change and the chat person was impatient and exited the chat too early to answer a question I had. I had to start another chat to get that answered. The oil change went OK but then after leaving in traffic and being two miles away I realized the dash indicator still read "oil maintenance required", so had to return to get that reset. Very frustrating. No apologies from the service advisor. If I hadn't bought an oil change package from AutoNation I wouldn't return.
Lee
Nov 24, 2022
5
Great car-buying experience! Uzi answered all our questions about the truck and acted fast. Very happy!
Jim Rethmann
Nov 22, 2022
5
Uzi was great and answered all our questions about the truck. Great car-buying experience overall!
Jim1234
Nov 22, 2022
5
Had a great experience working with Gabe. He paid close attention to our needs and got us the right vehicle! Thank you Gabe!
Collette Laux
Nov 21, 2022
5
Jim Williamson was very professional and knowledgeable. He helped me find the right vehicle at the right price.
Jon jdgsd
Nov 21, 2022
5
Dan is the man! Highly suggest swinging by to see him for your vehicle needs.
Seth Allen
Nov 19, 2022
5
We had a smooth and easy buying process with Jesse. He made things simple and we were treated very well the entire time.
Nicolette Reynolds
Nov 19, 2022
5
I had an awesome experience buying my new truck with Taylor!
Kaylea Beck
Nov 18, 2022
5
Our sales rep, Uzi made it super easy, everything went quickly, price was good and the vehicle is in great shape. Includes a generous warranty. Will come back for our next vehicle.
Jake Freedle
Nov 18, 2022
5
Always the best in Service. Bill Grubb has been my service advisor since I purchased my 20’ tundra..When I retired in Aug of this year, I chose to trade in the tundra for a 2019 4 runner.. It was because of Bill and the service department that I chose to stay with Arapahoe Toyota.. Bill thanks for your commitment to great customer service and to an excellent service department.
Dan Pitt
Nov 18, 2022
5
Ask for Joe B., he is the best! Makes the process smooth and stress-free. It could not have been more seamless and made the process very pleasant. He goes above and beyond for his customers and is very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Highly recommended!
Lmpalmer18
Nov 18, 2022
5
If you’re in the market for a great buying experience from a dealership, do yourself the favor and ask for Uzi by name. I’ve bought about 10 new cars so far in my life and this was the best experience of them all. Uzi even came in on his day off to make sure the lift to the truck was done. All I can say is wow.
IsrealBrown
Nov 18, 2022
5
John Titterington was super helpful and informative when assisting me today. He made my first car purchase a very smooth and easy. Highly recommend.
Taylor Gustafson
Nov 16, 2022
5
John Titterington made my car buying process really easy and was a pleasure to work with. No hassles no problems, was in and out faster than expected.
Casey Shepard
Nov 16, 2022
5
John Titterington was super helpful and made this process easier than I expected.
Taylor G
Nov 16, 2022
1
Dishonest, would never buy from them again. I bought a used 2019 4 runner in march 2021 and was told the push bar and details on my car were custom from Toyota when it was built, no one would have this. I was also told the manager if the auto department was the owner and never a problem. I found out that my 4 runner has a new engine in it because the orginal engine blew. The owner before me which was a sherriff in arapahoe told me. I questioned the manger at the deslership and he said ge didnt have to report this on car fax and he didnt care and was rude and extremely disrespectful to me. NEVER buy a car from people who lie about what you are getting. Horrible customer service!
Bell
Nov 16, 2022
5
Excellent service department appointment today. Thank you Jeremy for your assistance.
Randy Amen
Nov 15, 2022
5
Great selection of cars and good customer service. Uzi was great to work with.
Lisa Pitts Petrick
Nov 15, 2022
5
Our sales associate Brian Matsumoto was very knowledgeable about the vehicles we test drove. He understood that we were deciding on a major purchase and was not impatient or pushy with us. We would definitely recommend Brian! Thank you!!!
Nwalsh06
Nov 15, 2022
5
We’ve purchased three vehicles from Mike at AutoNation Toyota Arapahoe within the last two months. Mike was very knowledgeable, patient and worked diligently to get us the cars we wanted. If we ever need another car we will come see Mike at AutoNation Toyota Arapahoe!
Amanda Christine
Nov 12, 2022
5
I have leased two cars and bought one at this location. Each time Vassil Kolibarski (Vinny) took the time to go through many models and options for our first hybrid cars until we found the perfect fit. He is courteous, responsive and has a can do attitude! The team at parts, service and finance are also efficient and knowledgeable to complete a full service experience from start to finish. Autonation at Arapahoe has provided ongoing support after lease and purchase at a great value
LCKenny
Nov 10, 2022
5
Nicole fue la que me ayudó. me encanta este sitio y 10/10 lo recomendó.
Pedro Nastasi
Nov 9, 2022
5
Courteous and friendly service.
Dave Maskell
Nov 6, 2022
5
The process of buying our truck was very simple and easy. AutoNation Toyota Arapahoe is the dealership to buy. Sales Associate Vassil K. helped us out in every step of the process, from start to finish!
Leo Govea
Nov 5, 2022
5
Worked with Taylor. Very professional and easy to work with
Bronco1960
Nov 4, 2022
5
Nicole is absolutely amazing. My car wouldn't start after replacing the battery about 6 weeks ago. She ran a diagnostic, cleaned the cables and terminals at no extra charge and got my vehicle back on the road in less than 2 hours. I was worried about going to a mechanic and being taken advantage of so I chose to take it into the dealership and I am so glad I did. Thank you Autonation, and more specifically Nicole for your amazing customer service!
Şhėllsėå Łyņņ
Nov 3, 2022
5
Awesome job by Sergey, he made my purchase very easy! Stop in and see him!
Sam Chapin
Nov 3, 2022
5
Giovani and Luis were amazing to work with. They were both knowledgeable and friendly and each made their part of the deal seamless. I would highly recommend Autonation to anyone.
Quanah Franz
Nov 2, 2022
5
Tienen mucha variedad de vehículos para escoger . Nos atendieron muy bien recomendando siempre lo mejor .nuestro asesor muy atento a todas las preguntas y tuvimos la mejor asesoría gracias
Nancy Rozo
Nov 2, 2022
5
We had a great experience at Autonation Toyota. Cornell, this young salesman is a professional. He was very helpful and helped us through the entire process. We enjoyed working with him.
Paula
Oct 31, 2022
5
My family just completed an extremely challenging warranty repair of the electrical system on our 2021 Sienna. Arapahoe Toyota followed through until the job was done, even paying for a rental car when the repair took longer than expected! Overall the process took three visits and two months of troubleshooting. Nicole was our service manager and did a tremendous job taking care of us. Thanks Arapahoe Toyota!
Grant Davis
Oct 30, 2022
5
They found the car I wanted as soon as possible, they also improved the price. They extended coverage for my car and found better financing than the one I already had. Thanks Guys 🤩
Carmen Jaime
Oct 30, 2022
5
My husband and I just bought a vehicle here and worked with Trevor and Vassil. They went above and beyond and were very kind and helpful!
Élee Patrizia Devine
Oct 29, 2022
5
I purchased a used Toyota RAV4 from David over three years ago. At that time he paired my phone and cars audio system together for me. I recently bought a new phone and David helped me out with this again!! As for the car... excellent buy!! Couldn't be happier!! David is personal and professional. A no pressure sales person who informs you, but lets you choose the best deal for you. I will go to him for my next car and would definitely recommend to friends/family/neighbors!
Julie M.
Oct 29, 2022
5
Nicole Ocasio Rodriguez was great, from handling all communication from start to finish, to texting me updates and explaining in detail what was done and recommendations
Joel Laos
Oct 28, 2022
5
I had a great experience car shopping at Auto Nation Toyota in Centennial Colorado. The salesman Ryan was professional and right on top of things as I went through my decision process. I love my new (used) car!
Cindy F.
Oct 28, 2022
5
I appreciate Giovanni & Usman both of whom listened to what we wanted. Another dealership we had visited didn't have what we clearly stated what we wanted but kept pushing for other cars on the lot instead. Giovanni answered our questions & assisted us with the specific car we wanted. No pressure. Usman is most knowledgeable & listens to all of your wants, needs & concerns & answers each most thoroughly. Highly recommend & will recommend to family & friends.
Anonymous
Oct 28, 2022
5
John Titterington was polite and took his time with us so that we would make the best decision for our family. Thank you John
Moses Ramos
Oct 26, 2022
5
We looked everywhere for a Rav4 Hybrid and Cornell found it. Simple and easily with only a few weeks wait from deposit to delivery. We would definitely recommend Cornell if you need a new vehicle. Thanks
Kelly
Oct 26, 2022
5
An issue with transmission transfer case noise discovered on a regularly scheduled maintenance resulted in a part replacement under warranty. Great communication from the service supervisor and quality work from the mechanic.
Claud
Oct 26, 2022
5
Had a great car buying experience with John Titterington in sales and Denny Ying in finance. They went above and beyond to help me get the car I have had my eyes on for awhile. A+++
Amy Dehring
Oct 23, 2022
5
Jez, Jason, Tony and all the other service advisors were great! I wanted new tires and they had a great tires and alignment deal going on with great road hazard warranty included. it didn't matter that I had a Ram, I was still treated as a valued guest. thank guys!
Zeugirdor Travis
Oct 22, 2022
5
I worked with Alex at this dealership. No pressure and was very friendly.
Marcus
Oct 22, 2022
5
Always quick and easy service! Staff keeps you informed of what’s going on with your car and are extremely helpful!
Jordan Pridgeon
Oct 20, 2022
5
Cole was great. Identify the noise, order in the new part, did the repair on time and on the cost quote. Give him and staff 10/10 🌟
Jon Clarke
Oct 20, 2022
5
10/10 recommend Uzi! Awesome guy and huge help.
Cooper Rogers
Oct 20, 2022
5
Great customer service! Fahrem who was my sales associate was amazing at explaining everything! Thank you Faheem
Nathaly Toraya
Oct 19, 2022
5
I just bought a Murano and Trevor and Vassil were great helping with the process and paperwork to make it go smooth. Thanks to both of them for excellent customer service
Chau Nguyen
Oct 19, 2022
5
We bought a black 2020 Highlander. Our sales man was Vassil Kolibarski. He was very knowledgeable and courteous and worked very quickly and efficiently. We would highly recommend him. David and Lynette Fleischer
Lynette Thompson Fleischer
Oct 18, 2022
5
New Vehicle purchased October 5, 2022. Worked with Mike Elario and had a fantastic experience. Communication was second to none throughout my entire purchasing process and Mike and his team were very professional. Everything was efficient and not your typical, extended 6 hour experience with delivery of the vehicle. If you’re looking for a new or used vehicle, look no further than Mike Elario at Autonation!
Dave DB
Oct 18, 2022
5
AUTO NATION has helped me with my forerunner to keep everything in check. Jason I take this time to explain and make sure I understand the mechanical terms. They are thorough and efficient.
Nicki Anderson
Oct 17, 2022
5
This was a breeze as far as a truck purchase went. Joey was very helpful and never made me feel any pressure. I found a dealership for life!
Craig
Oct 16, 2022
5
My advisor is Bill Grubb. Does an excellent job of scheduling; estimating wait time; and getting me out the door. Never ‘over sales’.
Rich Pennick
Oct 15, 2022
1
I had a service appointment on Sept 21 2022. My appointment was at 2pm. I arrive on time. The technician said it would be about 45 mins - 1 hour. I also stated that my tires are all on different PSI level and need to be fill up. I waited inside. About an hour go by I had thought my name was called. So I went outside to check. As I was waiting for my turn to talk to the technician that had checked me in. I turn around and saw my car was just being pulled in to service in to the bay. As that time we were about an hour and 20 mins into the appointment. I mentioned to another service technician that I thought my name was called. Seems like I was mistaken since my car literally just got pulled into the bay. The tech said, we usually are about 90 minutes out (by then its about that time), he looked at his watch and saw Oh, im sorry were running behind. I walked back inside and kept on waiting. not even 10 minutes later I got an auto text from the dealer that my car was ready. which is beyond unbelievable. I came out and stated my concern. How was it my car just got pulled into the bay, and now its ready not even 10 minutes after. The tech stated, oh well we have workers under the bay to do the quick oil change, were quite efficient. At the moment my mileage was 17k, the tech stated that they did the 20k service since it was so close. I made sure to confirm if they did do the tire rotation, oil change and my air tire pressure. After leaving, I pull up my Toyota app and all tires pressure level was not fill up like I had mentioned. The cabin filter was not changed. The tires was also not rotate because I have with plastic dip, they were ripping off. The sides of where they were ripping off is still exactly where it was before I went in. The maintenance notification on the dash was not turn off. I am beyond curious if the oil was even changed. As they skipped the 15k service but move to 20k, I expected the service to be done. As ive been here for my previous car, and now my current. Got me to question if any of my car was ever been service correctly. Every time ive arrived to the dealer, theres only been a handful of time a technician / employee had approach me to ask if I need help. I stand by my vehicle or wait until someone open up for at least 10 minutes. Theres no system on efficiency here. The sale and finance team had always been amazing. Therefore I do come back. I had the pleasure to work with Carton since he was in sales to finance and Tally in sales.
Hien Nguyen
Oct 15, 2022
5
Very good place to purchase a car. Mike Jones a good person who helped me in the all buying process. I liked the Toyota 4runners. Thanks
Stany
Oct 14, 2022
5
Rafael helped me on purchasing a f150. Easy going and made the process smooth!
Tanner Davis
Oct 13, 2022
5
Recently visited this location and everyone here was professional and helpful to assisting in the purchasing of a new car! Giovanni ,Eyad, and Pawell were great I highly recommend working with them
Nancy Duppman
Oct 13, 2022
5
Nicole O-R is AWESOME!!! Highly recommend using her for services!!!
Disa Reichman Hansen
Oct 13, 2022
5
Cade was great through the entire process. Great communication and knowledgeable and patient throughout
Spryor813
Oct 13, 2022
5
I worked with Trent Raitz in the Service Department. He was awesome. He worked with me, along with his team of technicians in order to find the "noise" I heard and fix it. Thanks Trent!
BethB
Oct 13, 2022
5
I had a fantastic experience buying a new Tacoma from AutoNation Toyota Arapahoe! Gary Hess was awesome to work with. Gary is super knowledgeable, patient, and listened to ensure I was getting the exact truck I wanted. Thank you Gary and AutoNation!
Tim Martin
Oct 10, 2022
5
I had a great experience with AutoNation Toyota Arapahoe purchasing my new 2023 Tacoma Sport. Gary Hess is a great salesman and the whole experience was fantastic. Thank you!
Martint
Oct 10, 2022
5
My car was ready as promised. My service agent, Ken Elwell, was polite and knowledgeable. I am handicapped and he helped me get to the waiting area. The waiting area was clean and comfortable. Access to he internet was a plus.
Larry
Oct 10, 2022
5
I want to thank Emilio Siyed at AutoNation Toyota on Arapahoe in Centennial Colorado for his excellent service, professionalism and kindness while helping me to buy a 2022 Toyota Tacoma! Emilio does exactly what he says he’s going to do for his customers! Please call him for your automotive needs! Last but certainly not least, he has a great Sales Manager, Greg Laubert, between these two fine gentleman, your satisfaction is guaranteed! Thank you again Emilio!
Steve Trujillo
Oct 8, 2022
5
AutoNation Toyota has friendly workers, good knowledge and they listen. Blake helped get new tires on our vehicle. Thank you for great service.
Townley Brenda
Oct 7, 2022
5
Uzi Khan did an amazing job helping us buy my car! This was my first experience buying a brand new car. Even with the internet down he was able to walk us through the process and show us the car I would be buying. Would definitely recommend him to anyone buying a car.
Sarah Jennings
Oct 7, 2022
5
Case Witt was knowledgeable and helpful
Steve P
Oct 7, 2022
5
Uzi Khan did an amazing job helping us buy my car! This was my first experience buying a brand new car. Even with the internet down he was able to walk us through the process and show us the car I would be buying. Would definitely recommend him to anyone buying a car.
Sarah Jen
Oct 7, 2022
5
Jesse Christy helped me throughout the whole process, went smoothly!
Bry2022
Oct 7, 2022
4
Eyad Abu-Sufiah was very helpful from the start. He was very thorough with all of our questions and concerns. He was very responsive and followed up as soon as there was any status updates. We are very pleased to be purchasing yet another vehicle from this Toyota dealership.
Nick B
Oct 7, 2022
5
We love Bill Grubb our service advisor and Pat Brown our service manager. Bill always treats us the best and Pat always has our back. We have a 2022 Toyota Highlander, a 2020 Toyota Camry, a 2019 Toyota Camry, a 2018 Toyota Highlander, a 2016 Toyota Camry and we drove many other Toyotas before these. We and our 3 girls all drive Toyotas, and we prefer to only deal with Bill when it comes to our 5 Toyotas. Bill and Pat are the reason we keep coming back to Autonation Toyota Arapahoe. Thank you Bill and Pat for nearly 10 years of amazing service!
Ghislain Sabre
Oct 6, 2022
5
professionism, courtesy and helpful
Amy Hefty
Oct 6, 2022
5
Friendly and care and concerned about the need about the car and willing to spend to set up and explain the functions of the new features
TC
Oct 6, 2022
5
Great customer service and experience here working with Sergey and Vlad! They looked after us well and helped get us the vehicle we wanted. Loving our "new to us" Jeep!!
KBiancalana
Oct 6, 2022
5
Denny Ying was very helpful in assisting me in canceling my extended warranty that I purchased with my 2022 Toyota Tundra. He did not pressure me and suggested a possible option that might work better for my driving lifestyle. His customer service is what customer service is all about. He always returned my phone calls and text messages. Denny was a pleasure to deal with.
Charles Jesik
Oct 5, 2022
5
Sami sold me my Trd Pro 4Runner and it was a painless process and very fast. Thanks again and can’t wait to get my nieces car from y’all.
Ryan Pacheco
Oct 4, 2022
5
My first car so I’m taking care of it. Brought it in for an oil change and to check the tires. Anthony Ray was wonderful.
Terri Bullard
Oct 4, 2022
5
I was on a very short timeline. They were able to get me in and out very quickly. Would definitely recommend David Hantman as a sales gu.
Michael
Oct 4, 2022
5
Amazing/ best person to have for your company totally has a golden heart and love talking to him. Has great customer service like no other
Adrian Acosta
Oct 4, 2022
5
Bought my truck here in 2016, fast forward to 2 months ago. When no one would help me with extended warranty company , these guys did ! Thank you for totally stepping up for me !!! Highly recommend. Saved me over 2k and they didn’t have to at all.
Perry Davies
Oct 3, 2022
5
Always great service. Last week even with their internet working they were cheerful and got the service done quickly.
Jenny LaPerriere
Oct 3, 2022
5
I have always had excellent service at AutoNation Toyota Arapahoe, no matter which service advisor I use. But my favorite is Jezariah. He’s super friendly, always honest about what needs to be done, and tries to get me out of there as quickly as he can. I always feel that I can trust that my cars are taken care of at this service center.
DanHeather Rieber
Oct 3, 2022
5
Went way beyond to fight for me with extended warranty company and saved me thousand of dollars . I had given up and tried them as a last ditch effort . Crushed it !!!! Absolutely recommend them to anyone and will definitely buy from them again .
Perry
Oct 3, 2022
5
they’re all really friendly and i know the people that i could come back to see to take care of my car needs
Serena Vandenberg
Sep 30, 2022
5
Amazing experience with Sergio. Bought a Toyota and loved it ever since. Love driving it everyday, Sergio was the best
Richard Papaianache
Sep 30, 2022
5
I highly recommend this dealership because they not only offer a great variety of car inventory, but also an excellent service!! The guys who work there go above and beyond to make sure that they find you a perfect fit for the type of car you’re looking for and within your budget!! We are very happy with the service we’ve received and will come here again once it’s time to shop for another car :)
Mariya Oleynikova
Sep 30, 2022
5
Great service! A team of professionals that made the process of buying a car so easy. I highly recommend AutoNation Toyota !
Loredana Marin
Sep 30, 2022
5
Lovely dealership and professional friendly staff
Kevin Standler
Sep 30, 2022
5
Thank you Cade Witt! I appreciate your time and the you gave us in deciding on a vehicle. ALL stars! Thanks!
Karie Fox-Stanton
Sep 30, 2022
5
Wow! Talk about being treated with respect with no pushy sells people. Extremely knowledgeable and totally down to earth. I felt as though Dragos had my best intentions while informing me every step of the way. I love my car and will definitely recommend everyone I know to go there!
Jennene Chippas
Sep 30, 2022
5
I had an excellent experience with my new auto purchase due to the fact that when I arrived at Auto Nation Toyota, I was greeted by a sales rep who succeeded my expectations of a professional when it comes to customer service and understanding the task at hand! I had a couple issues and Dragos, Sales Manager, helped me in every way that when I arrived I was upset , when I left Dragos's office , I was a new man with a new car and I can't thank Dragos enough for his drive and his support ! Thanks again! I'll be back!
Jason Hindman
Sep 30, 2022
5
Bought a car last week, had a great experience, easy process, sales person was very helpful, love my new ride!
Derek Mefford
Sep 30, 2022
5
Bought a car from autonation toyota arapahoe last month and had a great experience. It was fast and Giovanni was very helpful. Highly recommend.
Cristian Guias
Sep 30, 2022
5
An amazing team and everybody is fantastic and response time in perfect. They all have knowledge and know what they are doing. I would highly recommend to everyone to shop for a car there.
Cristal Manriquez
Sep 30, 2022
5
Great knowledge about all car modells, profesionalism and respect.
Claudia Iluc
Sep 30, 2022
5
I was looking for a Nissan Pathfinder and make an appointment for a test drive, Rafael helped me and I test drove the car, although and didn’t buy it right away ((need to check other on my list) I was delighted with the experience, no games, straight forward and respectful.
Nissan Dream
Sep 30, 2022
5
My experience with Dragos taking care of my family's needs was fantastic! I traded in my old love for a new love, and not only did he understood and respected my weird emotional attachment to an object‐ but helped me consolidate my choice, was patient and explained the pros and cons of my way of securing financing.
MyReview
Sep 30, 2022
5
This s my 3rd car from here. It was always a great experience. Our sales guy Giovanni was super kind and helpful and the gentleman from finance Dragos was amazing.
MikeJAM
Sep 30, 2022
5
Bought a car last week, had a great experience, easy process, sales person was very helpful, love my new car!
Mason721
Sep 30, 2022
5
I highly recommend this dealership because they not only offer a great variety of car inventory, but also an excellent service!! The guys who work there go above and beyond to make sure that they find you a perfect fit for the type of car you’re looking for and within your budget!! We are very happy with the service we’ve received and will come here again once it’s time to shop for another car :)
Mariya Oley
Sep 30, 2022
5
Bought a car from autonation toyota arapahoe last month and had a great experience. It was fast and Giovanni was very helpful. Highly recommend.
Cristi Guias
Sep 30, 2022
5
I had a great experience here. We met a great dealer. Giovanni was an amazing. This place will work with you. They also have Trucks on hand. We found what we needed and left with a 2020 used Tundra.
Russell Morgan
Sep 30, 2022
5
I worked with Luis Cano best choice I’ve ever made really made me believe in buying a car and I did it great thing to do
Jasmin
Sep 30, 2022
5
I am satisfy with the service. The experience was very good. I received all the information I need about the car and all finance options
Eduardo
Sep 30, 2022
5
I had a great experience at the dealership, much better than I could have hoped to have. Natalia McDonald is an excellent representative. She was friendly, professional, and very helpful. I barely even noticed the time going by and felt confident that she gave me straightforward and transparent answers. She made me feel comfortable asking questions and gave thorough expertise. It was a stressless experience and I am happy with my choice. I would happily work with her and this business again.
Allyson
Sep 30, 2022
5
Just wanted to say Mike in the sales department did a great job talking to me about what my needs and wants were in a new vehicle and i have not felt this confident when making such a big purchase!! Thank you Mike and the entire team for making this a great experience!!
Zozo Krejca
Sep 29, 2022
5
Came in for used car In my price range. Salesman Sergey helped me. No pressure. I recommend this place.
Alex
Sep 29, 2022
5
Trevor was able to make my experience simple and smooth. I did not feel rushed or pressured at all when looking at a few different cars that initially caught my eye. He helped me find exactly what I was looking for!
Noah R
Sep 29, 2022
5
Cade is an awesome salesman. Very professional and polite. Every single time I have came to this dealership I have only ran into very professional individuals who are very knowledgeable.
Lucas
Sep 29, 2022
5
Came in for used car in my price range. Sergey helped me. Good service. No pressure. Did not buy yet but may come back later.
Alex
Sep 29, 2022
5
We went window shopping for a future purchase of a new car and were treated like we were buying a new car that day!! Thank you to the amazing sales people who were more than happy to assist us. We definitely know where we will purchase our vehicle from!! Autonations Toyota!!
Rose Jones Krejca
Sep 28, 2022
5
We're very appreciate for the help of Sergey,very nice and helpful
Jenny Wang
Sep 28, 2022
5
Our experience at this dealership was truly amazing. We were being constantly updated regarding the status of our vehicle. Joey was an amazing sales person!
VK
Sep 28, 2022
5
Kieth was super helpful running down the car and getting the process moving. Kept me informed through every step and made the purchase of my rav 4 prime as smooth as possible! Much appreciated!!
Craig R
Sep 23, 2022
5
I am traveling back to AZ and my car needed to be serviced before i continued on. I contacted aToyota Dealership closest to me and they got me right in. Ken my service adviser was outstanding. Everyone there was very friendly and accommodating. They had me in and back on the road in 90m. Highly recommend these folks.
Pam Burr
Sep 21, 2022
5
We identified a vehicle online that we were interested in purchasing and were contacted right away by Jesse. Jesse availed himself to answer our questions and scheduled time for us to come in for a test drive. Even though he had multiple customers that he was helping st no point did he ever make us feel rushed or neglected. He took the time to show us multiple vehicles, adjusting the selections to reflect our stated priorities and preferences. We ultimately decided to move forward with a different vehicle and continue to be grateful for the time Jesse took with us which extended well beyond the time he would have headed home for the day. Thank you Jesse for your dedication to providing top knot h customer service!
Price Family
Sep 21, 2022
5
Joey was my dealer. He has knowledge and guided me through the whole process. It’s my first time buying a car so he told me pros and cons of different models I was considering buying. A great customer service experience.
Sameet Shah
Sep 21, 2022
5
I was helped by Sin Lee. Excellent Excellent Sales guy i have ever seen. No pressure whatsoever. He walked us through the whole process even has gone above and beyond to help us after we purchased the car. I well definitely recommend Mr. Sin for his extra ordinary customer service!!
Raheel Malik
Sep 21, 2022
5
We worked with Joey to buy a preowned 2020 Tundra. He was fast, professional, patient and answered all of our questions. I like the no pressure sales at this dealership, and we love Toyota. Overall, a very pleasant and stress free experience.
James
Sep 21, 2022
5
Raphael is a very friendly, knowledgeable and has great Customer service skills. I am very thankful he reached put several times to see if I was still interested in my online inquiry. I am very happy with the purchase.
Donna
Sep 21, 2022
5
Joe is AWESOME! Very personable and easy to talk to. He never made us feel pressured during the car buying process. We were in and out in a little over an hour! Thanks so much for the great experience and many laughs!
Samantha
Sep 20, 2022
5
Jim helped me buy my first new car since I was 16 and made the process so much smoother and told me everything about the car that I needed to know before I made the decision.
Jessica Baker
Sep 20, 2022
5
Super quick! Straight to the point & great customer service. Highly recommend!! Really happy with Roberto and Taylor’s work. Most definitely recommend working with them.
Grace
Sep 20, 2022
5
Joe Bates was great and made the car buying expensive smooth and hassle free. He was very knowledgeable and fun to talk to. Would recommend!
Brandon
Sep 20, 2022
5
My experience went Great and super quick really happy with who helped me, recommend this place to everyone who is interested in buying a car from here.
Alan Corral
Sep 20, 2022
1
We bought a certified used Toyota a month a ago that we still have yet to drive. The day we brought it home it was found to be leaking some horrible smelling fluid from the transmission. We took it right back in. It's now been in and out of the service department three times. Now it's leaking actual transmission fluid. No one seems to be able to actually fix it. We are starting to get nothing but attitude from the service department who can't seem to understand why we we're getting frustrated! I'm 9 months pregnant, we've been living with one vehicle that doesn't fit our entire family for a month now and this is getting ridiculous. After we complained they finally agreed to set us up with a rental, but the rental company they went thru HAS NO CARS! We have been waiting since Friday morning for a vehicle and they can't even guarantee that it will be a family size vehicle that can accommodate us. We're pretty close at this point to attaining some legal services and seeing what we can do about this lemon they seemed to have saddled us with, that even their own service department can't seem to fix!
Gina Silkworth
Sep 19, 2022
5
AutoNation Toyota service is great. Jez always takes great care of my car and makes sure I understand the services completed on my vehicle.
Anne Miller
Sep 19, 2022
4
Giovanni did an amazing job! He walked us around the lot and gave us genuine advice on each car we visited, and when it came to the paperwork and payment, he was even better!
Sheyenne Haight
Sep 19, 2022
5
Great support. No hassle on the sales. No high pressure tactics. Sale price listed on the vehicle is the price we paid. Responsive to questions.
Richard
Sep 19, 2022
5
Cornell is the best car salesman I have ever dealt with! Great service, absolute pleasure to work with! Highly recommend, easy to communicate with, very enjoyable buying experience.
Robert K
Sep 17, 2022
5
Joey was super helpful and accommodating in helping me find a new vehicle. Carlton was great help explaining my financing options and helping me make the best decision. Overall I was very happy with my experience at AutoNation
Treva
Sep 17, 2022
5
Brian was such help, especially for my first huge purchase on a car. He was patient with explaining and clearing up any questions I had. His customer service was genuine and ended with me being very much satisfied.
Selamawit Robele
Sep 17, 2022
5
Cornell is the best car salesman I have ever dealt with! Great service, absolute pleasure to work with! Highly recommend, easy to communicate with, very enjoyable buying experience.
Robert
Sep 17, 2022
5
Natalia was amazing. She worked to get me what I needed as far as the car goes as well as getting me out of my old car.
Nicole
Sep 17, 2022
5
Called up AutoNation broker to deal over the phone pick the car up the next day fast easy loved it thanks. Great job would do it again
CjReese
Sep 17, 2022
5
Dam.never have a good experience like here.Giovanni help every one to let you buy your dream cars.he is the best on here
Chong Chou
Sep 16, 2022
5
We came to this dealership to see some used cars and we liked the used Camry they had. Mr Lee was easy to work with and he was very helpful.
Tushig
Sep 16, 2022
5
Cornell was amazing!!! With his attention we were able to find the perfect car for our needs! We can’t thank him enough! Very professional and very helpful. We would definitely recommend friends and family here. Great experience!
Matt
Sep 16, 2022
5
Joey was outstanding throughout my entire car buying experience! I am very pleased with the services provided and am thrilled that I’m driving the car I’ve always wanted!
Eric
Sep 15, 2022
5
Have always had a wonderful experience, the vehicle is always ready when promised and never had them try to oversell me on services that I did not need. I will continue to take my Highlander and Rav4 to AutoNation Toyota on Arapahoe. Thank you😁😁😁
Robert Griswold
Sep 14, 2022
5
I was at the Toyota autonation Arapahoe To buy a used car and then Ishmael helped me to find a best car for me and I loved it and it’s Subaru Outback premium And good customer service fantastic i had the best Time in this dealership.
Elvira Sánchez
Sep 14, 2022
5
Aaron is great to work with and Autonation is the best dealership in Colorado. Just bought my 3rd vehicle from this dealership and I cannot see myself shopping at any other dealership. All the other dealerships that I spoke with did not appear to want my business.
CarterCrew
Sep 14, 2022
5
Joey is excellent I would buy a car from him and autonation Toyota. Great communication an excellent buying experience. We showed up and test drove and the car was exactly as advertised. Really enjoyed the process
Matt
Sep 13, 2022
5
I needed a replacement vehicle and Dave Hantman was fast, efficient and met all my needs on a 2011 Camry. I’d highly recommend him if you need a replacement vehicle.
James M
Sep 12, 2022
5
I was lucky to work with Rafael Messan, he was so helpful and thorough. It was a good experience, start to finish! Highly recommend doing business here! 👍
J.F.
Sep 12, 2022
5
Happy with the service from Eyad and Carlton. They got me in to refinance car. I hope to maybe refinance for a lower rate. Cannot wait to be done paying off car.
Kay Ban
Sep 11, 2022
5
Son and I bought a jeep today from Brian Matsumto. I highly recommend him. Brian is knowledgeable, patient, listens well, honest and helped us to feel really good about our purchase decision. He is a pleasant salesman that anyone can work with.
Marty Kurtic
Sep 10, 2022
5
I, Maritza sagastume is successful with the service an kindness of mister Michael Jones as dealership seller , I got all the answer cleared by him , very nice person , I really loved him and I would like to come back and buy a car here as having him as my seller again. Thanks.
Maritza sagastume
Sep 10, 2022
5
Good experience. Vassil was great and gave us all the information we needed. No pressure sales and process was quick. I would come here again.
Greg
Sep 10, 2022
5
Great experience. Joe Bates was super friendly and very helpful. Was here to look around and ended up buying a truck today. Very competitive price.
Eko
Sep 9, 2022
5
Mike Elario was a pleasure to work with! Luck was on my side and a shipment of 2022 Tacomas arrived the same day I came looking for one. Mike was able to secure what I was looking for and walk me through the bells and whistles on my upgraded vehicle. Thanks AutoNation and Mike, you guys were awesome!
Miranda Simmons
Sep 8, 2022
5
Taylor has been an exceptional Salesman who made my time and money feel valued. Thank you for the wonderful experience! I would recommend him to anyone looking to buy a car!
Kalob
Sep 8, 2022
1
My Son bought his first car a month ago. Hey was so happy. It’s a BMW used and it passed their inspection process. Since then the check engine light came on and it revs real hi, then shuts off. He’s tried to get it in to the Dealership twice. Today when he went in the service manager once again said they can’t do anything. My son but the extended warranty. And when he tried to call them they said they have not received any information about him or his car. What an awful way to treat first time buyers. Today my God daughter asked me to take her car shopping as she got appt for a new car. She really likes Toyotas but I will be looking for anyone but AutoNation Toyota Arapahoe!!! Told my son to call 9 wants to know if they don’t resolve it soon.
Danny L Hecht
Sep 7, 2022
5
Cade did a great job walking me through the process of getting a GR86, and he was super responsive to my questions as the car was being delivered. He also got me a great value for my trade-in.
Rahul
Sep 7, 2022
5
Tony went above and beyond helpful over 2 days..And he came in on his day off to complete the deal! Really quite pleased with the process..
2nd Toyota
Sep 7, 2022
5
Joey was very knowledgeable and easy to work with. Everybody was very helpful and patient and I would highly recommend them to any of next my friends or family.
Skip
Sep 6, 2022
5
•~<< >>~• Totally awesome, easy peasy experience; the journey was totally worth the reward! Competent, thorough, thoughtful, considerate, patient, most helpful - perfect!
Jamie
Sep 5, 2022
5
Jesse C. was a great sales guy to work with! Very personable & attentive staff with a broad selection of cars to work with. We would come back for our next purchase without hesitation!
Heidi
Sep 5, 2022
5
Giovanni was amazing! With his help we were able to find the perfect car for us! We can’t thank him enough! He was very professional and very helpful. We would definitely recommend friends and family here. Great people.
Erica Roman
Sep 5, 2022
5
Mr michael jones is a great salesman, he took the time and a lot of patience to find me a nice, good looking and reliable suv. Thanks. Really recommended
Yessica marquez
Sep 3, 2022
5
Mr. Michael Jones is an excellent and friendly salesman, he knows how to please his clients, he always provides help and knows his clients, I highly recommend him
María Prieto
Sep 3, 2022
5
Mr. Michael Jones is an excellent person, very knowledgeable and a salesman, he helps customers interested in acquiring a vehicle a lot and helps you in everything related to having an excellent alternative when buying a vehicle, I really recommend it fully
Germán Jaimes
Sep 3, 2022
5
Joey was great! Got me the truck that no one could!! Army Green!!!!
Shaw Ellison
Sep 2, 2022
5
I recently had my 30,000 Maintentence done here. I was driven home using the shuttle system and picked up. It all went smoothly and without hassle.I appreciate this.
Maureen Gollob
Sep 2, 2022
5
As always the car buying process is less than fun but Jesse my sales guy was great.
MountainGrl
Sep 2, 2022
5
joey was amazing he helped me even though i was in a hurry he made it such a quick and easy process 100% recommend this guy!
taige
Sep 2, 2022
5
I purchased a car for my daughter from Autonation Toyota in Denver, a 2006 RAV4. It is a great car and my daughter loves it. I had the absolute best service from John Titterington, Greg Laubert and Jesse Christy. This is the second car I have bought from this dealership and will be a returning customer for the next car we purchase.
Jolene Blanchard
Sep 2, 2022
5
I worked would Gabe and Trevor the overall experience was great. The whole process from the test drive to the financing was fast and smooth
Bob
Sep 2, 2022
5
great place to buy a car and good service. Thanks Jim.
Munkhbaatar Jamyansuren
Sep 1, 2022
5
I've been coming to do business with them recently a lot and I like the people who work here. Especially, Jim is one of the greatest expert here who does his job best. He figured out my sales tax exactly right which others did not, and did not offer me not neccessary fees.
MB
Sep 1, 2022
5
Good customer service from both Dave’s very much appreciated thank you I recommend them forsure good car buying experience from a good company thank you once again
Zuriel williams
Sep 1, 2022
5
They know what they are doing and real professional. The other day, I went other dealership and they asked me to pay fees on my leased cars. Then I met Jim, and he said that I would not need to those unnecessary fees. He knows his job best. Thanks Jim
MB
Sep 1, 2022
5
#1 salesman who actually gives car dealerships a good name and who is not all pushy like the rest of them, Faheem Choudhary !!! you really gave me a new outlook on the whole dreadful, "buying a car from the dealership" stereotypical opinion. I just can't believe I'm saying this, but I can honestly say I'm completely comfortable walking in to a dealership ....who would of thought!! keep up the good work sir
Sarah Mindify
Aug 31, 2022
5
Very friendly and knowledgeable staff very attentive. Explained what was going to be done and made sure I understood and asked if anything else was needed
Scott W
Aug 31, 2022
5
What a great dealership. AutoNation Toyota has experienced professionals who are kind, knowledgeable and ready to help. Our sales professional was Natalia, and she was terrific. Buying a car can be stressful. Natalia was able to answer all our questions, and worked with us to get everything done in a fast and efficient way. Roberto, who was our financing person, was amazing, and made that complicated process seem easy. From the moment we walked in the door, to the moment we drove off in our new vehicle, every step of the way was a great experience. Highly Recommend!
BethSteven
Aug 31, 2022
5
Cornell was able to answer all our questions, and worked with us to get everything done in a fast and efficient way. Great customer service experience!
Luke
Aug 31, 2022
5
Jim was the absolute best! He made extending my lease so easy and simple, thank you Jim!!!! If you need help with leasing he is your guy!
Jazz
Aug 31, 2022
5
Ismaeel was extremely helpful & Knowledgeable on the vehicle we were needing and wanting for our household, and all the options available to us. He also has excellent customer service!
Aby C.
Aug 31, 2022
5
Al llegar a dealership Mike Jones me trató con dignidad escuchando mis necesidades. Cuando concluimos que sería el vehículo ideal decidí seguir adelante con la compra. Asiel Martinez gerente financiero también a mi me atendió bien con su presentación de opciones
Estela Sanchez
Aug 30, 2022
5
A very large inventory, lots of sales reps, an a nice new dealership atmosphere.
Christine Gentile
Aug 30, 2022
5
Our salesperson Cornelio was very friendly and helpful in every way. I called Auto Nation, to ask if they had a 2022 Corolla Cross. Cornelio was the one that got my call and said, they did have 1 available. I told him I was very interested and I was going to see it asap, after looking for 2 days straight. My family and I got there, test drove it and bought the vehicle. We are very happy we did. Auto Nation should have more salesperson like Cornelio, very friendly, respectful with great customer services 👍. We have purchased several cars from other dealerships and Cornelio has been the best car salesperson that has helped us. Thank you Cornelio for all you did for us and keep up with the awesome work 👏 you do!
Mari
Aug 30, 2022
5
Give Trevor a raise.he worked hard to make sure I was comfortable and satisfied. I am happy with the car that I decided to purchase.
Major
Aug 30, 2022
5
I really love the service, very professional. I love how everything got to the point, very straight forward. The dealership has a great variety of options that make it hard to decide. A car in this dealership is waiting for you!
Edgar
Aug 30, 2022
5
Great service, very nice very respectful. It was very quick, the people are great, friendly, lovely, their amazing! Must recommend, they have amazing cars too!
Christopher najera
Aug 30, 2022
5
We just purchased a 2022 Toyota Highlander. From the beginning, when we were greeted by staff, to the sales person experience, to the final financing and completion of the transaction, every member of this dealership team we encountered was top notch.
Beth
Aug 30, 2022
5
Cannon did a great job! Buying a car is challenging in the current environment because of the high demand and short supply but Cannon was fantastic to work with!
Sonny R
Aug 29, 2022
5
If you are looking to buy a car i would go to mike jones, great guy and very helpful. He knows what he’s doing and made buying a car relatively easy.
drew
Aug 29, 2022
5
Mike was very welcoming when we came through the door. He was knowledgeable and helpful and helped when we needed to negotiate a better payment
Terra Sibayan
Aug 29, 2022
5
Cannon did a fantastic job! In a tough car buying environment, this was a great experience. Cannot recommend Cannon any higher for great customer service.
Sonny R
Aug 29, 2022
5
Cannon did a fantastic job of helping us with our new car! Super knowledgeable and very friendly! This is our second purchase with Toyota Autonation on Arapahoe and we would highly recommend!
Kimberly Rhyne
Aug 29, 2022
5
Quick and painless. Friendly staff. Very informative about issues with trade and explained them completely. Tony was extremely helpful in the process. Great experience overall.
John
Aug 29, 2022
5
Eyad was extremely friendly and accommodating to make sure we had the best car buying experience. This is my second used vehicle purchase from Autonation and both times have been stellar experiences.
Bailey
Aug 29, 2022
5
We have purchased two vehicles here and they have always treated us well. The whole process was seamless with very little wait time. Eyad, our salesman, was professional and made the buying process a positive experience. We felt we got a fair deal and had no pressure to buy.
Amy
Aug 29, 2022
5
Rafael provide a great service and attention, this is the 3 car I buy in this dealer.thanks for the great attention . Smooth buying experience process
Addiel
Aug 29, 2022
5
Cade is awesome! Very helpful and friendly. Best dealership I’ve been to! 10/10! Will def be coming back for another vehicle!
Y Justo
Aug 27, 2022
5
Jim and Leo are exceptional! They made our buying experience easy and enjoyable. We will be purchasing all our future vehicles from Toyota Nation- Arapahoe!
Jason and Heather
Aug 27, 2022
5
Good car and experience. Happy very much yes! I am thankful for mike jones help greatly. Much patience and experience!
Eric Ramirez
Aug 27, 2022
5
I recently bought my new 4runner from Autonation Toyota and the service they provided was exceptional. Faheem was the salesperson I worked with and he provided excellent customer service along with a friendly and convenient car buying experience. I will definitely be a returning customer here at Autonation Toyota Arapahoe.
Azmeer
Aug 27, 2022
5
Jim is exceptional! He provided us with stellar service and made buying our car an enjoyable experience. Leo was also warm and hospitable!! We will continue to purchase our future vehicles with Toyota Nation- Arapahoe due to such wonderful people like Jim and Leo.
Jason and Heather
Aug 27, 2022
4
Giovanni was very helpful in the process. I would recommend working with him. He was straight up and no non sense. Friendly and positive which made the experience easy.
Jacques
Aug 27, 2022
5
Michael jones helped me a great deal in the process of buying my new car! His knowledge and patience helped me get just what I wanted.
Eric
Aug 27, 2022
5
Mike jones was very helpful, knowledgeable and professional. Definitely recommend seeing this guy for a new vehicle purchase. Great having this guy on your side.
Eloy 51
Aug 27, 2022
5
Worked with Rafael. Very friendly. Put up with me well. He responded very quickly and answered all of my questions well. Bought an Subaru STI.
Dennis morris
Aug 27, 2022
5
Cade was amazing, he helped my family and I family find the perfect car. He gave us options to look at, to help decide what worked best for us. Will definitely be recommending!!! If you need a car he is the guy to go to. :)
Daisy Silva
Aug 27, 2022
5
Such a "no-hassle" experience. WHAT A PLEASURE! SEAN MILLER was a pleasure to deal with while selling our Truck...it was a very fair no haggle transaction! I would HIGHLY RECOMMEND HIM !
Beth
Aug 27, 2022
5
Coren was incredible with hearing us out and helping us secure our dream car!!! He was very informative, quick and understanding (especially because we have a puppy at home and needed to move quick!!!) highly recommend to this dealership and Coren.
Amanda
Aug 27, 2022
5
Good service, done in a timely manner.
Sandi Mellema
Aug 26, 2022
5
Quick, painless, and easy. I came in and bought a tacoma within two hours of sitting down. Best dealership experience I have ever had. Great work
Will
Aug 26, 2022
5
Very helpful staff. Easy process and reliable cars. This is my second purchase from an autonation in Colorado and I will come back for any future needs.
Tyler brewington
Aug 26, 2022
5
Honest, professional and friendly. This is the third car bought from this location and we will continue to us them in the future. Great support.
Lani
Aug 26, 2022
5
Rafael helped me out with my first car buying experience. Went through the whole process from start to finish with great insight and understanding. Would recommend this dealership 👍🏼
Jenna
Aug 26, 2022
5
Fantastic. David Hantman is an excellent salesman! We loved dealing with him and Autonation Toyota! They were wonderful and really had good experience. Would come back!
Anthony Cedrone
Aug 26, 2022
5
Natalia was helpful, courteous, and professional. She assisted in finding the car of my dreams which was a Toyota Highlander and I would buy any future car from her! 10/10!!
Nicole Golob
Aug 25, 2022
5
Taylor helped me get great value for my trade-in . Excited for a new hybrid rav 4
Jeff
Aug 25, 2022
5
08/25/2022 Giovanni Clobotaru was very helpful professional/ antigenic and present to working with. I will buy a vehicles from this dealership in the future to come.
John Buckley
Aug 25, 2022
5
A big shout to Cornel Paiu, can't thank him enough for the experience and kindness he showed to my family when I purchased my new vehicle. If you make it down to AutoNation Toyota/Arapahoe, ask for him, he will definitely help and educate you what's best for you and your family. Thank you again Cornel Paiu and good luck in your career, (you definitely love what you're doing).
Iurie M
Aug 25, 2022
5
A big shout to Cornel Paiu, can't thank him enough for the experience and kindness he showed to my family when I purchased my new vehicle. If you make it down to AutoNation Toyota/Arapahoe, ask for him, he will definitely help and educate you what's best for you and your family. Thank you again Cornel Paiu and good luck in your career, (you definitely love what you're doing).
Iura Marcenko
Aug 24, 2022
5
We just purchased our second 4runner from Aaron W. and have loved working with him! His colleague David H. also helped us this most recent time. They are both extremely knowledgeable about their products and never pushy. If you’re in the market for a new Toyota definitely ask for one of these salesmen!
Amanda Armijo
Aug 24, 2022
5
I really was really looking for a new RAV4 and Kharen got me into exactly what I was wanting. He was able to explain all the options and give insight into what I was needing!
Laura McCasland
Aug 24, 2022
5
I came in looking for a new truck. Eyad helped me find one I liked and it was new so we had to wait for it to come in. It came exactly when he said it would. Eyad was great through the entire sales process which was a couple weeks since the vehicle was new.
Ryan
Aug 24, 2022
5
We really appreciate you, we are so happy to see Mr, Giovanni ciobotaru We see some points about for sure this guy and happy to see you
Nyi Maung hla
Aug 24, 2022
5
Bill was very helpful and took the time to look at my account and see if I had any prepaid credit. My bill was decreased significantly when he found some credit for me! He was great and I always enjoy coming to this Toyota dealership.
Leah
Aug 24, 2022
5
Hi Giovanni Ciobotaru the best guy Also the finance team I will come back at some point I would reccomend to other friends and family
Arakan
Aug 24, 2022
5
Joey was excellent, very friendly patient and explained the whole process very well. He even set up the Bluetooth for us, thank you very much
Andy
Aug 24, 2022
5
Service was excellent. Our associate, David, was helpful and efficient. They worked with us to get a deal we were comfortable with and got us out the door quickly. This is our 3rd car we bought from them.
Andrew
Aug 24, 2022
5
The service is prompt and efficient. The employees are the best at what they do. (Especially Nicole)!
Veronica Arias Foresman
Aug 22, 2022
1
With a nationwide shortage of vehicles price gouging is going on at all dealerships, but AutoNation is doubling down on taking advantage of customers. In my case, a repeat customer. They will not sell me a new vehicle that is in transit, scheduled for late September delivery unless I am willing to trade in my truck! Shame on you AutoNation.
Debra Kimble
Aug 22, 2022
5
I have been getting my Toyota serviced regularly there and I do so because of my service coordinator, Anthony Ray. He always has a very pleasant and professional demeanor. He gets my service done as expected and when expected. I give him 5 stars!!
Linda
Aug 22, 2022
5
AutoNation Toyota Arapahoe the best !!! Cornell helped me with the purchase of my brand new Toyota Sienna. I had a great experience and ended up driving off the lot with my dream family car!, thank you Cornel and AutoNation Toyota Arapahoe
Ion Cerescu
Aug 22, 2022
5
Cornell was great helping us find the right vehicle in this crazy market! We enjoy driving our new vehicle and planning on buying out the lease!
Attila
Aug 22, 2022
5
My wife and I will be forever grateful for walking into Autonation Toyota. They are hands down one of the BEST dealerships we’ve ever come across. Our salesman, Cornel Paiu spent so much time with us making sure to answer all of our questions. He was helpful in every aspect of our transaction. He’s in it to help you and your family! He makes sure to get you what you want. He is very knowledgeable at his job! Makes you feel like family. Looking for a new ride, this is the place to go!!! Looking for a salesman? Ask for Cornel.
Alex Fonov
Aug 22, 2022
1
Very difficult to set appointments. Rarely get someone on the phone and several times I have left my number to call back and don’t receive a call. We then say we will need a shuttle and my wife had to wait a very long time with our two kids. So long in fact that I was able to leave work and pick them up quicker than the shuttle. I can’t say I’m impressed!
Matt Gebing
Aug 19, 2022
5
Thank you Cornell for your help! You made our car buying experience amazing! Finance manager was very helpful. Amazing amazing amazing! Will see you again in couple years.
Zach
Aug 18, 2022
5
Cornell was my salesman. He was very professional, very helpful. I didn’t expect to be in and out in less than 2 hours including my 25 minutes test drive. Will stop by at Autonation Toyota for my future needs. 5+ stars
Michael
Aug 18, 2022
5
I had a great experience with buying a vehicle today with my salesman Vassil Kolibarski. He helped me find the right vehicle quick and easily with a short amount of time.
Victoria
Aug 17, 2022
5
Extremely professional and caring. Top notch service and dealership. Will not take my cars anywhere else.
Jason Max
Aug 16, 2022
5
Rafael Messen of Autonation Toyota helped me find my dream car and gave me a great price. I’m glad I came to this dealership. Excellent service from this salesman.
CollegeStudent44
Aug 14, 2022
5
Great transaction, love our new Tundra! Cornelius was super helpful in finding the right vehicle at a right price. Strongly recommend, give him a call
Dmitry
Aug 13, 2022
1
I’ve noticed a serious degradation in the service department over the past 18 months. They haven’t been going over the inspection sheet or giving a quote for service. I want to know what it’s gonna cost. Also, the service being recommended is not in the service maintenance manual from Toyota. My last visit I was told all my fluids need to be replaced. According to the service manual all that was required was an oil change. I go in expecting to do an oil change but am quoted an additional $1k in recommended repairs/service. After being a loyal customer for the past 8 years, I did buy my car there, I’m going elsewhere in the future.
Scott Brunson
Aug 12, 2022
5
Good customers service. Fast service. Good service.
Ramesh Shrestha
Aug 12, 2022
5
I had a very good experience. Rafael is awesome! He makes buying a car so easy. He understands your needs and also helps you make a decision.
Meron
Aug 12, 2022
5
Rafael was amazing he was very understanding of my issues and really willing to work with me to get me into a car that myself and my family needed.
Chet Henderson
Aug 12, 2022
1
Service department incapable of servicing 4runners. I have 2 complaints against this dealership feom Toyota owners site for not installing the skid plate properly. Yesterday when I request for oil change at the time of collecting the car i ask the advisor if its done and he said yes. when I check the oil at the parking lot it was old. when i complaint my oil is not changed now i get excuses I thought you don't need oil change because you changed it 3K miles ago. when customer request do it. And this dealership doesn't seem to know if 4runners driven on dirt road and towing needs oil change every 5k miles. i had another appointment for my other 4runner and i canceled it. This dealership is incapable to Service 4runners, i don't want to ruin my cars taking to this dealership.
Kăƨǚñ Męegahäpõla
Aug 11, 2022
5
Great place to get your Toyota taken care of. I’ve been here a few times and they have always taken great care of me and my vehicle.
Ron Morisset
Aug 9, 2022
5
An amazing team of customer service and response time in perfect
Paul M Ng
Aug 8, 2022
5
I dealt with David Hantman who sold me a Toyota 4Runner. David knew a lot about SUVs and was very persuasive. The whole process was efficient and surprisingly pleasant. I never thought car-buying could be so uncomplicated with no pressure or "sales-talk." I highly recommend working with David and his team.
Stephen Anthony
Aug 5, 2022
1
Very poor experience in the service department along with a total waste of time as the Service Advisor seemed confused to what should have been a simple service request.
Jared Young
Aug 4, 2022
5
Great timely service. Very polite, kept in touch.
Janis Donovan
Aug 4, 2022
1
Lots of lies to get you to put down a deposit. Very sleezy salesmen Cornell. Sales manager Dave tries to be your friend then stabs you in the back and goes back on his words. Will never go back under any circumstances.
Dave
Aug 4, 2022
5
It was definitely a great experience great car payment great APR car was perfect everything about the experience was outstanding
Tony Andre Ishmeal
Aug 2, 2022
5
I ordered a new car from AutoNation Toyota. It arrived and I closed the purchase today. Rafael Messen Canas kept me informed of the status of the delivery of my car and clearly explained the purchase terms. It is always stressful to purchase a car, but Rafael made it easy. He was straight forward, honest and a consumate professional. No pressure and no games. I highly recommend him. Usman Shakoor, Financial Services Manager, was very patient and very helpful in completing the financial side of the purchase.
Trey
Jul 29, 2022
5
I thought buying a new truck was going to be a hassle right now but Autonation Toyota took good care of me. Want to give David b a shout out for answering all my needs and getting me into my new Tacoma with no stress! Definitely will be back to this dealership
Matt Schauer
Jul 29, 2022
5
It was great! Very relaxed and easy going. The staff was very helpful even though we came in just before closing and we didn’t leave until almost 11pm.
Eric
Jul 29, 2022
5