Customer service is exceptional. The little things go a long way and this company is proactive in showing customer appreciation.

Vlad Is the sales that helped me out. He’s the best ! Definitely come back again! Thank you

Vassil was my salesperson when I bought my car last year, and he provided outstanding service. When I returned for my vehicle's second service, Vassil was there again, and he made the process effortless. He is incredibly knowledgeable and made my experience an absolute pleasure. I highly recommend him for any vehicle-buying needs. On the service side, Anthony took care of my vehicle and made the entire process a breeze. He was friendly, professional, and kept me informed throughout the service.

Sergio Martinez was my sales person, he worked hard for us and found us the perfect truck

David Butkovich did an amazing job. Found the exact vehicle I was looking for and made the buying process extremely easy.

Did oil change recently. Worked with Jeremy. Fast and efficient. Thanks.

Had a great Experience buying my car from Faheem. He went above and beyond to make sure I am getting the best pricing and help me got my desired car.

Got a chance to work with Sergey Osadchiy and was very impressed with the customer service provided: friendly, efficient and answered all my questions. Five stars!

Todd was very knowledgeable and helpful

We had an excellent experience at Autonation! Coren made our purchase easy and comfortable.

Fantastic working with Sergio Pingarron. Best salesman ever. Would definitely recommend him to everyone.

Very professional, polite and accommodating. Nice young man to work with

Anthony Ray helped me with tires last week and I am very appreciative of his hard work to find me the best deal available.

Seamless experience. Trevor B was extremely helpful and showed us numerous vehicles. Was not pushy and didn’t try to sway us in any way. I would definitely go to him again if I ever need a new car. Thanks AutoNation for a great experience

Hey this was my first time here with Ishmael such a great person and a very good sales person he helped me with everything I asked for and also this is the best dealership in Denver I would say best in the states

Everything went smooth from the minute walking in. I showed up hours before appointment but was greeted on the spot. Everyone was friendly especially Vassi. One look at the car I was in love. I recommend anyone who is searching for a new car to come here Cars are truely available on the lot no having to wait two weeks or longer!

Purchased our Toyota from this dealership. Had the pleasure working with Cornell. He is great! Didn’t push us and made the entire process nice and smooth. I’ll be back to trade my wife’s car for a newer Toyota in couple months definitely will work with him again. Thank you!

Had a very good experience with Ishmael buying my first car. He really came through to help me get this sale done.

Trevor B. helped find the car I was looking for and was very helpful throughout the process. Thank you!

Nicole did an amazing job with my Tacoma! I needed my axle seals replaced and she explained what needed to be done and how much it was! It’s nice to see a woman working in the industry too!! Love it here!!

I had a great experience getting my car serviced austen was very helpful and informative they did a great job on my car! will definitely be back!

Eyad was an amazing car salesman! I definitely recommend asking for him. He is patient and will sell you the car of your dreams with a positive attitude and work ethic.

David Butkovich is terrific. Friendly, attentive, attention to detail, got me a great deal. He deserves as many stars as possible!

Quick and easy purchase! Sergio was professional yet personable. All questions answered promptly and very happy with the transaction. Highly recommend this dealership, but more so Sergio Pingarron!

Wonderful service and customer care. Quick and easy transaction. Sergio Pingarron assisted us - professional but still personable. Happy with the purchase and the experience on the whole.

Our salesman Gabe Ricketts was fantastic. He deserves more than five stars. He was gratefully available to help us get our new Santa van and I appreciate everything he’s done for us.

Trevor has been great. Helped me find the exact car I was looking for.

I have gone to this place for about 2yrs now and is nice every time. They are nice and kind with there please and thank yous. I went in for my 70k mile check up. Safe and fast Service as i said kind. Some times u do need to say no on service do to price 😂 some times its better to do it your self depending on what service it is. But I love this place is wonderful and I'll definitely go back.

Alex the final guy was great, everything else was a joke leading up to the purchase. Trade value deal was bad, I was force to trade if i wanted the truck, never called when in came in, was pressured to take the truck early than i was able to by Joe. But the final guy was great to work with. Alex.

Sergey & Caren gave us Excellent service. Not only helpful but also educational. I highly recommend this dealership.

Emilio was great to work with. Responsive and no pressure.

I wasted a whole day here and got hit with 3 credit inquiries and a lower offer on my trade in. Plus an email about the increased price of the vehicle I was looking at the very next day. Just a horrible experience. Wish I never came in

David B made buying a used car much less of a hassle. Thanks for your help and the gas!!!!!!

Ask for Brian Matsumoto, he’s trustworthy & fun to work with. Brian cares about his clients; I value his opinion!! We will always go back to Brian.

David Butkovich was great to work with. Super helpful and was patient as I made my decision.

Dante is amazing! He was a tremendous help!

Great customer service. The service checkin was easy and straightforward.

I would recommend going to Dante!!!! He is amazing.

Vassil was great! Answered all my questions quick and got me on the road in my new Toyota

Samuel Zevallos is working at Toyota on aparahoe I recommended this sale man he is very helpful, very polite and good person trust

I went to Toyota AutoNation Arapahoe to check out a Porsche I was interested in after viewing their used cars inventory on their website a few months back. I met with Dante who provided me with a great sales experience! He was super knowledgeable about the car itself and was able to give me some comparisons for cars of a similar calibar. I felt like he wanted me to make an informed decision rather than just trying to push me out the door with any ole car. I would highly recommend those looking for a car to go see Dante at Toyota AutoNation Arapahoe. He'll help you find what you're looking for and provide execellent customer service while doing so!

Trevor B at AutoNation Toyota was extremely helpful, and even answered my questions on his day off. He made the buying process smooth and painless.

Dante, thanks for all of your help bro.

It is so rare to find a great dealership these days, but AutoNation Toyota Arapahoe is truly it. From the moment I walked in I was greeted by an employee who was able to direct me to a salesman. I was interested in looking into a used vehicle, but I wasn't sure what I wanted specifically. Dante W. listened to the specifics of what I was looking for in a vehicle and was able to show me several options that would fit the bill. I ended up finding the perfect fit in a used Toyota Camry. I am so happy with this purchase and am loving my new ride. Thank you, Dante, and the team at AutoNation for an incredible experience! I highly recommend this dealership!

Joe help me replace my Camaro that was wreaked the previous day. I am very grateful for him doing that because I loved my vehicle!

Dante went above and beyond to help us. He was professional and provided outstanding service and answered all questions, great inventory as well, good selection. I have not had any problems! I would recommend Dante a million times!

Eyad helped us get into our new Toyota. He was super knowledgeable and answered all of our questions. Eyad was personable and mellow. We didn’t feel pressured and he even got us a little bit more for our trade in than we expected!

Bobby was excellent in helping me get into my new camry!

David Butkovich was easy to work with and helped me with my new Toyota purchase.

I have been to this dealership several times and I am always impressed! Dante Weddel sold me a Toyota RAV4 in 2021 and every time I see him while I’m getting a service he is always pleasant and friendly. The service team is also great and I really trust them to take care of the maintenance on my car. I have recommended several friends and family to this dealership and to Dante. Thanks team!

I enjoyed doing business with Dante Weddel, I appreciated his honesty and hope to have the opportunity to work with him again.

Eyad was a huge help getting our Sienna. We've been waiting at other dealerships for months. Eyad was able to get us in, and got the car delivered in only weeks. He even did great from keeping 2 kids quiet through it all.

Fantastic service. Very communicative and ensured everything was taken care of for me.

Dante was great!!! ⭐️⭐️⭐️⭐️⭐️ I would do ten stars if I could.

Dante is the best!!! ✊🏽🤘🏽

Gabe was very patient in helping me find a car and considerate with my time. Thank you for your help

Bobby was excellent in helping our family get into our new car!

Thank you, Dante for helping me look for a new car for my daughter! My husband said that your knowledge of Toyota's made this car shopping experience tolerable.

Although I'm 30 minutes away from this dealership, been coming to the Centennial location for regular maintenance for over 4 years. Friendly and so accommodating! Highly recommend!

Took my Toyota Avalon Hybrid for a safety recall/repair and was treated to an excellent service experience. Appointment was right on time, specific repair work was outlined and completion time detailed. I opted to wait in the service waiting room and it was spacious, free coffee and wi-fi! My car was ready within a few minutes of the promised time and a complementary car wash was included! I have always had a good purchase and service experience here and am very glad to see that it is still at a high level of customer care.

As always, AutoNation Toyota Arapahoe did a great job on my Toyota Tacoma! Thank you.

I was on the fence today about moving forward with a new vehicle but I had a wonderful sales associate, David, very knowledgeable and informative. It was smooth and I drove away with a certified pre-owned and the 4runner I’ve been dreaming for a while. Everyone was great.

Very good guy good personality

Great experience with this guy lovable person

Had a very pleasant no hassle purchase from our sales representative, thanks “E”

Bobby was awesome helping us get into our new rav4!

Taylor Keith worked really hard and got us the deal that we needed. Great experience! We highly recommend buying a car from Taylor!

Gabe was amazing! He helped my husband find the car he wanted. He was very cordial!! The experience was great.

Jeremy was extremely efficient and kept me informed throughout the day on what needed to be done to my Toyota Highlander. Highly recommend!

Gabe was very friendly and personable during this car buying experience.

Rafael did an amazing job walking us through buying our new 4Runner! We are happy clients. Thanks, Rafael!

Mike Elario

Just purchased my 2020 4RUNNER after lease end. Process was effortless thanks to Jim W!

We had an excellent experience trading in our 2015 4Runner for a new one. Trevor and David H were great to work with, covered all options and details, and helped get us the best deal.

My experience here has been absolutely great. Vassil was especially helpful, and was clear and collected with any questions I’ve had. Compared so some experiences I’ve had at other dealers, this one was top tier.

Danti was cool he was very respectful

Working with John Titterington was a great experience! Thank you

He was very nice and very helpful 👍

Sergio Martinez was super helpful and easy to work with. Great experience.

Mike Elario was a pleasure to work with. I had 2 separate orders for a new Tundra at separate dealers, after waiting over a year I went to AutoNation and drove home my dream truck that day.

Faheem was great customer service

MR. Joe Bates made the process of buying a used car easy and fun. He was personable. He is a great guy to have in the house. Go Joe!

Excellent service and selection! Bobby was great!

Vassil and Adrian, are the most outstanding people you can ever meet!! My experience has been nothing but positive, truthful and meaningful. We are truly grateful for the both of you and looking forward to doing business together!

Had an absolutely terrible with this dealership. I was really interested in a pickup they had for sale. Called, and a salesman, was honest and upfront all three times talking to people(important for the rest of the post,) and they said they would verify its on the lot and then get back to me, they never did so I called back. Talked to Dante Lugan-Weddel, who by the way was incredibly rude and condescending, said he thought he could get the deal going. Well he sent me some stuff to fill out, I filled it out at 4pm that day. Didn't hear anything that day, finally at ten the next day, i messaged him and he asked me if i filled it out. Clearly he didn't even check. Then I called and made a complaint with the customer relations, got told they were sorry and i would hear back from salesman within the hour. yet again, i did not hear back within the hour so i called him, yet again, and was told he had picked out a specific salesman to help me and he was on a current deal but he assured he would call me back. Well by 4pm next day, as you can imagine, the truck was sold out from under me despite this whole issue they couldn't even take it off the market. Then, I wasn't going to post this, but a week ago I got an email asking to share my experience with the GM, I obviously did and never even got an apology back and I informed them I would be posting this experience with every review site and anything else i could post it on so people know how terrible there customer service. Definitely don't go hear and especially not to Dante unless you want someone to condescend and talk down to you the whole conversation and then not even do his job well enough to verify you filled out the papers he sent you until you have to remind him. Awful awful dealership deserves to go out of business if they treat all customers this way. Btw Toyota, if you want to make it right, you have my number

Hassel free experience buying a car. The car arrived when promised and the transaction was easy. Thanks Natalia for making this easy and not stressful!

always great service, bought the camry there 20 years ago, all service there

Sin at Autonation Toyota Arapahoe. Thank you so much the great service

Mike was good to work with and very professional.

Great experience

Sin went to a lot of effort to assist in our purchase. Very patient, non-aggressive and I intend to refer friends!

Brian Matsumoto at AutoNation Toyota was extremely helpful. I have been searching for our sienna for 2 years with no luck. On several dealership list. Brian was able to get me the exact sienna we wanted within 2 months. Very happy I found him.

Check in was easy and efficient. I had an issue with my auto’s account which was dealt with immediately upon arrival. My car was ready within the estimated timeframe.

Bobby was so great helping me out and getting me into my new elantra! thank you bobby!

They sold us a car with a bad transmission. Maybe they just made a mistake. But I think that if they actually cared about their customers. They would be in a bigger hurry to make it right. Last time I spoke to someone they told me that we would have to wait 60 days for a refund. If we get our money back sooner I will update this review but so far they really haven't showed us that they care. And so I am starting to wonder if it truly was just a mistake.

Samuel me ayudo con mi carro. Lo recomiendo

Uzi was the best! Very friendly and knowledgeable about all the cars they sell.

Vassil was very helpful walking me through the car buying experience.

Ishmael was was amazing and very helpful very happy with our experience!

Service was usual but I Felt weird so giving 1 star. when the I told the person that there is a cover under my dashboard had come loose and if it can be fixed he said to check it out it is 150. I would have expected for hi. To at least say we will have someone look and give an estimate.

Ishmael was very friendly and helpful in the purchasing of the vehicle 🌭 🌊 but Asiel Martinez tried to get my brother to sign an additional $4,500 cost for some warranty he didn’t need using tricky language. 5 stars for Ishmael but 0 for Asiel Martinez Edit: Changing to 1 star because I purchased this vehicle in December and the DMV keeps telling me I can’t register the car because there’s missing information from the dealership. Almost April and I still can’t get solid answers as to what is going on. I called multiple times and I keep getting redirected to machines. Is no one in the office ever or what is going on? I guess I need to leave voicemails that will go unreturned and I’ll keep paying for temporary registrations over and over again because this dealerships employees don’t seem to know what they’re doing. Don’t trust the reviews because I was personally asked to give a 5 star review or apparently the salesman gets his commission cut. Perhaps if you didn’t have this type of problem the 5 star reviews would be honest instead of having salesman employees who are afraid of not getting a 5 star review

Lots of great inventory to choose from

I wanted a 2018 Toyota Avalon and Auto Nation Had what I wanted. It was a pleasant experience especially with the help of Ryan Foster and Gabe Ricketts.

I had to reach out several times to receive updates on my vehicle which was frustrating.

I visited Autonation Toyota on the 17th last week. Internet sales manager Alex and I bought a 2022 4runner black that I found on the Internet. The friendly and convenient service will make you look for Alex the next time you buy a Toyota. I support the honest Autonation Toyota.

Had oil change . Then they came out with their check list of things that they said were needed. They said battery cables were corroded. But there was no corrosion. The cabin and air filters were mild dirty . They said both were dirty and needed replacing. Then they said there were going to wash the outside of the car. Did not do it. Had oily hand prints front there service technician. Inside and outside of car.

organized and pleasant

Samuel Zevallos

Mike was so helpful and was really great! He walked me through everything and was quick to answer any questions I have!

Bobby was very helpful getting me into the 4runner of my dreams!

If I could give 0 stars I would… worst auto buying experience I’ve ever had. Was given a car without any information on emissions and the car ended up failing twice. The service center said they fixed certain issues and preformed certain services that were never done.

Great people

Cade Witt was a great salesman he made things quick and smooth. Doesn’t treat you like another sale. I recommend him as your car salesman if you choose to buy from here

Quick and helpful service, free shuttle

Ryan was very friendly and helpful. Would recommend him to my friends and fam.

Worked with Alex to purchase my 4Runner. He was wonderful to work with and was very patient and helpful throughout the process. He was not a typical sales person as his approach was personal rather than transactional.

Jeremy S- the service advisor/ manager w Toyota Arapahoe is an asset to the team. He always makes certain we are taken care of and recommends certain service packages that will save money in the long run! Highly recommend the service team!!!!

This is third time in less than a year and half that they told me I needed a brake fluid flush and fill. They already did it twice in less than a year and they’re still trying to get me to do the service. They’re always trying to rip me off.

I had oil change service and it was great, fast and easy.

Consistent service throughout buying process and beyond through lease and ownership.

Bonita experiencia. Nos atendi� la forma profesional.

Purchased a new car today from John Titterington today. John was very professional and had everything we needed ready. Thank you.

Sergio Martinez helped me through the entire car buying purchase. He explained everything throughly and I got to drive my new car that day.

Sales person Faheem and David Hantman did a great job with giving good offers for our car.

CHANGE 3 to A Solid 3++ Forget the sales person Sin, still rate a 1. Upgraded to 3, as management did take time to reach out, communicate & discuss the issues; working to an end goal, while bringing customer and service back to Customer service. Feeling heard as a person. Thank you. Stars are still flexible & hopeful for 5 stars, while keeping open & honest, working for mutual outcome, with understanding and compromise being major proponents for solutions. Will update with possible details, but most definitely the results. Here is to hope! Thank you again management validating this customer's voice.

EDIT TO MY REVIEW: I'm having to revoke my 5 star review now because we've had a problem with the car (already, not even a month later) that should be covered by warranty. We've called for the past three days and left two voice-mails with no returned call. Today when we called we were told we would receive a call back in a few minutes, and never received a call back. Very frustrated with this place. They are happy to sell you a car but not happy to help if you have problems with it. I'm not impressed with this service. ORIGINAL REVIEW, AFTER INITIAL PURCHASE: Found a great car here! We went to multiple dealers on Arapahoe but this one had the best selection. Got help from a very nice man named Mike who didn't bug us or try to upsell us. Was very helpful and kind. I also was helped by a very sweet woman named Hira who knew I was working on a budget but still helped me find some coverage for a price I could afford. Overall great experience

Had a great experience with Sergio Pingarron. He was courteous, professional, and worked as my advocate in getting the deal done to my family's high expectations. Would recommend AutoNation and specifically Sergio if you are in the market for a new or used vehicle.

David and Vassil were very helpful with the process of purchasing a car. Thank you.

I had a great experience buying car at this dealership. Sergio Pingarron was amazing sales agent and made sure I’m happy about my purchase

I have been servicing my vehicle with this location since I bought it in 2020. I have always received respect and honesty, and this time was no exception. Austen was friendly, upfront with me, and seemed to care about me and my vehicle. They solved my issue and had me on my way in a couple of hours. I will continue to use Autonation Toyota Arapahoe because I know what to expect, and I enjoy the service I always receive.

Ishmael is absolutely amazing! Top notch customer service. Go see him.

Joe was really helpful will definitely recommend

Miguel nos atendió profesionalmente cómo habíamos esperado. Lo recomiendo

Never felt any pressure when I bought my new car right off the showroom floor. Tony the salesman was very helpful.

Excellent very quick service and a great deal.

Great place to get your first car, make sure to ask for Dave Hantman and Faheem for assistance.

I was greeted pretty quickly and they answered all of my questions. In and out in about 2 hours.

My service representative was Jeremy. He was extremely friendly and didn't try to talk me into extra unnecessary repairs. This is the AutoNation I have liked for many years. I have bought my Toyota's and had them serviced at this same location for many years, even before it became part of AutoNation. It has been consistently a good place to go.

Great facility, nice staff. David B is a cool guy! quick and easy truck buying experience

Trevor is a very good saleman. Very happy with the way he work.

From first contact online, David B was helpful, friendly, and made the new car buying experience easy.

John T was super knowledgeable and helpful. Listened to what we needed and found car for us. John kept in contact with us when different options came up. We had a quick turn around time to get car and John T was on it.

Dante was great! Easy straightforward process and answered all my questions. One of the easiest car buying experiences

Just bought a new Toyota SE Hybrid. Can't say enough about the time, care, knowledge that Andre Perkins took with me from beginning to end. HIGHLY RECOMMEND him.

I loved working with Ishmael. He was helpful, attentive, and went above and beyond to make sure we were comfortable during the whole process.

Mike Elario was great! Very helpful and informative! Quickly offered help with test driving cars.

Got the appointment time I wanted. Got my car serviced promptly and well. In and out in no time.

The overall experience is good. The staff is always friendly and do their best to help out, if they can't there is a solution given to the problem. It seems to take longer than we are told or expect but hey get it done!

it was my pleasure meeting Mr. MJ at the showroom. he showed and brief me all the aspect of my new Toyota TRD off-road RAV4. i finally brought the car. Thanks to MJ and AutoNation Toyota.

When buying my car they kept passing me off to several other workers all trying to help buy the car and took weeks to get done . The costumer service was slow, none of the workers were communicating with each other or me . I waited 7 months to get it scheduled to fix the bumper , nobody could schedule it. No one knew what was going on and the whole process was very difficult . Would not go here again . Ishmael was one of my representatives and he was very difficult to work with as well as everyone in the dealership

Natalia was awesome! She helped us through the process and got us the car we wanted. She answered all if our questions.

Cornell Paiu helped me through the process of buying my brand new Toyota Tacoma sport and replied to each text I sent him quickly. He was patient with me when they had the truck stuck at the railhead and kept me in the loop and settled my nerves and once the truck made it to the dealership he made sure it was a quick and painless deal. Definitely recommend him if you’re looking for a new Toyota in the area!

I hate to tell why I drive to autonation Toyota on Arapahoe. But, I will share....this is the best place to take my car. They are fast, very friendly, they do not try to up sale me. The main reason? They are very nice to me. I leave there with peace of mind knowing my car got the very best service I could buy. Now, here's the kicker. I live within a mile of another dealership, where I can get my car service...but I drive out to apraphoe, over 12 miles, because they treat me nicer, as a person, not a number. That's where I will continue to go.

Great experience with Ryan! No hassle, quick and easy. I'd recommend asking for Ryan if you're looking for a vehicle!

Great place! Salesman are very knowledgeable, and if they don't have the right vehicle. They will find the best one for your specific needs.

Sergey was very friendly and helpful.

David Butkovich was fantastic to work with. Made the entire process straightforward and quick. Excellent customer service.

Natalia was awesome, answered our questions, and helped us get the car we wanted!

Although I had a great experience with Alex when buying this truck, however I have cancelled the prepaid maintenance with Toyota Motor Services well within the guidelines of the agreement. They advised me my credit check was sent back to AutoNation Toyota Arapahoe months ago. I have called, emailed and most recently sent a letter detailing this. NO RESPONSE. The value of a business isn't to only respond when a customer is buying the vehicle but also when there are other needs and communication. I have been waiting for my check back for months......disappointing experience to say the least. Ed Minnick- Owner Update- AutoNation Toyota Arapahoe has come through and I finally did receive my refund check March 10th. Alex Valerko did what he said he was going to do and followed this through to the end. Well done- I am happy, and would certainly purchase another vehicle from Alex.

MJ took care of in the purchase of our new Rav 4

Great and simple experience with this dealership! I’m so happy with my purchase and recommend Jim Williamson for all your vehicle needs …he will make your dreams, wishes, and needs come true!

Bobby was excellent in helping me get into my new Camry! Highly recommend he is friendly and works for you!

Sergio Martinez was very helpful when I was buying my new vehicle! Very smooth and easy process. I will definitely be returning for future purchases.

I haven’t purchased a car in years, as we keep our cars until they die a quiet death. In today’s market, I was really unsure how things would go, but I had the absolute best experience at AutoNation Toyota Arapahoe. My salesman, Eyad Abu-Sufiah, or just E, was knowledgeable, informative and so kind. He went above and beyond to help me find the Highlander that I wanted, even though it wasn’t really ready to be shown. Eyad spent a great deal of time making it possible for me to complete my purchase today. I’m very impressed and very thankful, and highly recommend both Eyad and this dealership.

David Hantman was a thoughtful and helpful partner throughout the process, and was prompt in responding and helping me find the right vehicle. I'd recommend working with him and AutoNation Toyota Arapahoe.

Purchased a Toyota Certified 2020 Tacoma Off Road 1/17/23, on the way home, discovered wheels were out of balance, alignment was off, the center dash display worked intermittently and the physical key in the only smart key didn't work on the door, glovebox or tailgate. All but the center display and the key(s) were solved on 1/23. On 2/7, the key issue was resolved (they didn't have any parts on 1/23). On 2/12, got a check engine light - code reader at the dealer said it was the thermostat. They cleared the code and sent me home. On 3/2 the code popped up again, I borrowed a code reader from a friend and sent the salesman a photo and the service advisor an e-mail. The salesman responded but the service adviser did not (turns out there was a death in his family but no one was covering his e-mails, phone or text). On 3/7 the code popped up again, cleared it - no response from anyone. On 3/9 got the code again and cleared it, sent text to salesman and left a phone message for the service adviser - no response from anyone (turns out the salesman was on paternity leave). On 3/13, got a message from the salesman explaining his absence. He also gave me a name and number for the service manager which I called on 3/15 - waited in the phone queue and after 15 minutes left a callback number. Got the callback a couple of hours later and was supposedly transferred to the service managers phone which somehow rolled to an unknown employee and then hung up on me. Tried again the next day and waited 10 minutes in the queue and hung up. Finally on 3/16 drove the 30 miles to the dealer, met with the salesman and finally with the service advisor - both apologized and set up an appointment the next day. I arrived at 7:30 and around 10 was informed that thermostats were on back-order. I was asked if an aftermarket would do and responded yes. The truck was ready at about 2PM. As I pulled out of the dealership I noticed the center display wasn't working again so I returned to service (one of those things you can't repeat when it's in the shop) after an additional 2 hours the problem was diagnosed as a loose wire and fixed. So far, everything has been fixed but getting to that point was a trial I wouldn't put anyone through in my business. Some of the issues are supply chain related, the employees are diligent once you get their attention, but don't bother trying to contact anyone through the main phone number - they're woefully understaffed. Thank god all this drama was covered under the Toyota Certified warranty though it cost me 3 long days sitting in the waiting room.

I came for my first oil change after purchasing my 2019 Toyota 4Runner. I had prepaid for four oil changes. When I arrived, they said I had a 2018 Highlander with no service plan due to mileage and age of the vehicle. Nothing about my check-in was correct. In fact, the service agent had to go check records to make sure that the vehicle I had was in fact a 2019 4Runner. I drove in with a 2019 4Runner. Couldn't tell just by looking at it... The service for oil change and tire rotation took about 40 minutes. Was that too fast? I have suspicions that not everything was checked. I don't feel very confident about this service center...

Brought my 2019 Toyota Highlander in for 70,000 mile service. All tasks were done correctly and they didn't try to add any unnecessary items to the job. They also used inspections to assess what I might need at my next service.

It 's mostly easy to schedule service on Autonation's website (just a few glitches in the system). It's nice having a dedicated service advisor too. This helps build a relationship and ensures continuity. The service advisor was at my window before I even had time to look around for her. We appreciate that she asked when we'd like the vehicle to be ready.

I'm a new to the world of hybrid cars and a few months ago purchased a Prius. Then I was out of town for a chunk of time during the harshest winter we've had in a long time and in sat in the garage. When I returned and tried to start my car, it wouldn't start, there was a battery error. I jumped it and took it in to Autonation Toyota to get it fixed. It was a very positive experience. They checked things over and the simplicity was that the battery was drained and needed to be properly recharged which they did. Then they answered all my questions about how to prevent this in the future and then ... they didn't charge me a thing! The whole experience was gratis! I appreciated their honest handling of my situation.

very nice experience. thank you. It's very fast to buy a car.

We bought a new carolla cross in October. Service that day was fine but it came off the truck with a broken part which has yet to be fixed! Sales, service and even managers DO not get back to you when you leave messages...horrible customer service!

Poor service. I brought it in because my car was making a whining noise and because my air conditioner hasn?t been working because there?s a leak somewhere. They were supposed to find and diagnose the whining noise. Couldn?t figure that out, then as discussed they were supposed to put a dye in the A/C to see where the leak is coming from. They had my car from 8:45 until 5:30 and did nothing but refill the A/C. My car is still making a whining noise and not giving 100% power. And the air conditioning will be back to broken in a day after the coolant runs out. They took my money and didn?t help one bit.

Very nice experience. Thank you.

Poor service. I brought it in because my car was making a whining noise and because my air conditioner hasn’t been working because there’s a leak somewhere. They were supposed to find and diagnose the whining noise. Couldn’t figure that out, then as discussed they were supposed to put a dye in the A/C to see where the leak is coming from. They had my car from 8:45 until 5:30 and did nothing but refill the A/C. My car is still making a whining noise and not giving 100% power. And the air conditioning will be back to broken in a day after the coolant runs out. They took my money and didn’t help one bit.

Auto Nation truly cares! I worked with Taylor and Eyad/?E? to renew my lease in the height of insane interest rates and inflation. I got stressed running the numbers and Taylor was very patient and kind during the entire appointment. He worked with his team to ensure that I left feel confident in my purchase decision. I can?t thank this team enough! Eliad ?E? was also very patient with my indecisiveness (between vehicles and colors) and never once got frustrated or annoyed when trying to decide on which vehicle to move forward with. He definitely worked with me to secure my vehicle, even when I couldn?t physically be at the dealership. Always willing to go above and beyond.

They got to me right away. They gave me a time estimate. There was a nice waiting area. This was done quickly within their time estimate. They washed the car. They were thorough in reviewing what was done. They were professional in their interactions with me.

Super easy! Mike Elario was great to work with.

Bobby was awesome, he was so great at balancing so many things :) thank you for the easy experience!

Auto Nation truly cares! I worked with Taylor and Eyad/“E” to renew my lease in the height of insane interest rates and inflation. I got stressed running the numbers and Taylor was very patient and kind during the entire appointment. He worked with his team to ensure that I left feeling confident in my purchase decision. I can’t thank this team enough! Eyad “E” was also very patient with my indecisiveness (between vehicles and colors) and never once got frustrated or annoyed when trying to decide on which vehicle to move forward with. He definitely worked with me to secure my vehicle, even when I couldn’t physically be at the dealership. Always willing to go above and beyond.

Vassil was a pleasure to work with. Helped us buy a used car.

Sami helped me get the exact car that I was looking for!

Uzi helped us out today with finding a car! He was very helpful during the appointment, and he had great customer service!

Mike was great to work with! He was nice and super quick and kept the process moving and we love our new car!

Had a great experience with Mike! Helped us get the corolla we wanted!

Taylor was absolutely fantastic! Super friendly and made the process comfortable.

Samuel was the most genuine and best salesman we have had at AutoNation Toyota. We have made many deals for many years at this location and absolutely enjoy having Samuel as our salesman.

Very easy transaction to get my son his new truck… super helpful in walking through the options available. Could not more highly recommend

Ours was an internet purchase from out of state. Sami was great to work with. Was prompt answering questions and emails. No nonsense, just matter-of-fact interactions, which I appreciated. When we showed up to pick up vehicle, vehicle and paperwork were ready except for detailing, which was done while we handled the financing. Appreciated that we worked with one sales person through the whole process and that the sale was handled efficiently.

Ishmael was very nice and polite. It was a great pleasure working with him.

Uzi Khan helped us today with the purchase of a new car. He displayed great customer service and was extremely helpful in the process of getting our new car today!

The purchase/delivery of our Toyota was efficient and courteous working with associates Gary Hess and Faheem Choudhary. Thank you AutoNation

Natalia McDonald was awesome! Super responsive and made the process so easy!

AutoNation Toyota truly cares! I worked with Taylor and Eyad/“E” to renew my lease in the height of insane interest rates and inflation. I got very stressed running the numbers and Taylor was very patient and kind during the entire appointment. He worked with his team to ensure that I left feeling confident in my purchase decision. I can’t thank this team enough! Eyad “E” was also very patient with my indecisiveness (between vehicles and colors) and never once got frustrated or annoyed when trying to decide on which vehicle to move forward with. He definitely worked with me to secure my vehicle, even when I couldn’t physically be at the dealership. Always willing to go above and beyond.

Went in to traded in my car about 3 weeks ago and left happier than ever. Would definitely recommend shopping for a car here.

Ask for Cornell! OMG this guy is so good! Had a blessed experience with my purchase. I’ll refer this dealership to all my friends and family

Great Customer service from Eyad!

David Butkovich was great to deal with, no pressure and very friendly

I worked with Brian Matsumoto (Brian the Hawaiin) to buy my new-to-me truck and I truly appreciated the whole experience. I felt respected and seen through the whole process and was taken well care of. If you are looking for a Toyota in Centennial, come to Brian. He’ll treat you well!

Enjoyed working with Mike Elario. He was very helpful to me as a first time buyer.

We helped our grandson purchase a used car from here and everything was great. The plates expired on March 15th and he had not received his paperwork in the mail to purchase his new plates so he went to the dealership to get another 60 days. He walked in the dealership and no one came to help him. 15 mins later he approached a sales person who was in his glass office to help him. The sales person said he would get someone to help him. He appeared 15 mins later with someone to help him. During that 15 mins another sales person came over and helped him. He didn’t capture the name of the sales person who finally did help him but was grateful for his help. As for the sales person who sat in his glass office (he made eye contact but didn’t offer to help). He needs training on how to help people when they come in the door. No matter what their race, age or gender they should be helped and not ignored.

Cornell was very professional, courteous and fun to work with.

I had an Amazing experience in helping purchase my daughter’s vehicle with Alex V. At AutoNation. He was very kind and friendly…!

Good inventory, Mike made it a quick enjoyable experience. Would highly recommend Mike Jones

Bought my new Toyota 4 Runner from here! Jim has been a fantastic! Very professional and knowledgeable. Highly recommend him with purchasing your car.

Our experience was great , wife and I bought a used silverado and Alex was very professional , truck is running still good, the truck was delivered professionally clean and the fuel tank was full lol 😆

El vendedor Giovanni nos atendió y asesoro de la mejor manera para poder financiar nuestro primer auto, 100% recomendado…

Sergio was very helpful. Very good customer service and helped with all questions!

Nataliya went above and beyond to make the buying process as smooth and hassle-free as possible. They worked hard to find the perfect car for you, and when they did, they ensured that you got the best possible deal. They even helped you with the paperwork, explaining each step in detail and making the process stress-free. Throughout the entire process, Nataliya's customer service was exceptional. She was attentive, responsive, and always willing to go the extra mile to ensure your satisfaction. She made me feel valued as a customer and treated with the utmost respect and professionalism. Overall, Nataliya exceeded your expectations in every way. She provided expert knowledge, exceptional customer service, and an unwavering commitment to your satisfaction. I highly recommend Nataliya to anyone in the market for a new car, and I will certainly return to them for any future purchases. Thank you, Nataliya, for making your car buying experience an outstanding one, and we wish you continued success in your career!

At automation Toyota I bought a couple vehicles from Mike Jones, and he has giving me a good costumer service. And my plan is to buy my next car from.

I arrived around 2:40 pm. It started off nicely. I waited about 5 mins before someone came to check me and my granddaughter in. 4:23 I received a call saying the service was completed, but before they finish would I like to have my battery service and cabin filter? I said not at this time. I ask if it could wait until the next visit since I was already at budget. He said OKAY and should be done shortly and would come and get me. We waited until 5:00 pm and then went out to check on my car because everyone who was in the lobby came after we were gone, and we were still there. I know this was not the first time this has happened at this location, but I was trying to let the past be the past and give them another chance. Well, the guy was walking over to my car when we came out and he brought the vehicle up so that we can pay and leave. He said he tried to wash but the car wash stopped working, so one side of my vehicle was washed. I said OKAY, but think why didn't you get something to wipe off the water from the other side of my vehicle? I paid and then put my granddaughter in the vehicle while I looked for something to clean my windows off so that I could see her driving home. I was upset because the 4 men that worked in this area were looking holding up the counter watching me while I cleaned my window, and not one of them ask to help. We left and I kept smelling something burning, Something on Sunday and Monday. So, Monday I received an email video from Jose regarding the battery sever and cabin air filter. So, I checked my vehicle and saw that the cabin air filter was not put back into the vehicle.

Oil change and tire rotation done in timely manner Great customer service

Very professional and up front about cost. Repairs were done in a timely manner and within time frame they said.

Trenton was very professional, explained everything thoroughly

I worked with Vlad to buy a new car.The entire process was easy and professional. Thank you!

I worked with John Titterington and he was fantastic. Straight shooter and was exactly the kind of dealer I was looking for. Highly recommend!

Quick friendly knowledgeable trustworthy. Best car buying experience I’ve ever had

I walked into AutoNation and was greeted by Gary. He showed me some available models and answered some questions despite how busy the location was. I was able to test drive the new 2023 Prius and decided then to purchase the vehicle. AutoNation made the transaction easy and applied my trade-in. The location is very clean and all the associates I interacted with were kind and accommodating. I went back a few days later to have some accessories installed and found the service department to be the same quality and the drop-off and pickup was simple.

Took 2017 Toyota 4-Runner in for routine maintenance early March 2023. Scheduling was very easy. Communication was wonderful. I gave quality of repairs 3-stars because I don't have the skill to determine quality of repairs. But I purchased the vehicle in 2019 from this dealership and have no concerns or problems to report.

Waited 3 hours for at dealership to receive parts. I ended up leaving when parts still hadn?t arrived. Poor excuse for service Mngr also. He could not give valid reason on delay.

Bobby was so wonderful at helping me get into my new scion tc 😝

Dante and Mike Jones es muy bueno

Sergio Pingarron it was a great guy. He help and answer all the questions we have .

Bobby was was good to work. Respond to all my questions and concerns.

I just wanted to thank Bobby Clamage for helping me through the process of buying a car. He’s been very friendly, helpful, and has great communication skills! While buying a car is not easy, he made the process simple for me and got all my answers/documents I needed in order to start the process of purchasing my dream car. This was a great experience, so thank you Bobby!

I had a great experience buying my car with Dante. I give a four star review because initially I was waiting for about an hour before anyone came to speak to me, even after setting an appointment. Overall, the experience was a pleasant one. Dante was understanding and professional, and even offered to fill my tank since I had to wait. Individually I give him five stars and would recommend this dealer in general.

very bad first experience, first I got there and wait like 20min to speak with someone because the guy on the desk was on his phone instead of receiving the people, then after I waited one person called Bobby helped and I applied to see If qualify for the car I wanted, the guy told that he will be calling me back to let me know my options, they run my credit report twice in different days and I never received a called back from them at least to say you were not approved, really bad customer service , not follow up at all. really disappointed. not recommended.

Service is usually slower than estimated but the work has been good and the great has been great 4 yrs and counting. The facility is classy.

trevor's awesome n really got me with everything

Ishmael was a pretty good salesman and explains everything pretty good at always come back and try to find him thank you and have a safe day

Great time working with David and Trevor. Wonderful communicators and couldn’t have asked for better service. Overall, a great experience with the dealership.

Faheem is great with customer service

Great experience buying my new RAV4 with Sergio and David

Got an oil change, the animal who did it severely overtightened everything. Had to break the filter housing in order to remove for the next oil change. Also the service department doesn't pick up the phone, but hey, the will allow you to leave a VM in a message box that gets checked once a day.

Sin Lee is very helpful and has a great work ethics

Professional and on time. Almost no wait.

Great service and Sinlee was very helpful…

Andre was so helpful and genuine. I felt like he wanted to beat for me and was not at all pushy. Would highly recommend him and this dealership!

Taylor Keith helped me getting my new RAV4 hybrid today. He is very efficient in communication & address questions timely.

Super friendly and incredibly helpful! I'm a small business owner, and Jim fully understood my situation and need for a vehicle. Thank you!

Very helpful and knowledgeable! Vlad went above and beyond to help me find the perfect car!

Bobby was great! He hustled and was very attentive. I was very thankful for the help and love my new car!

Service provided in a timely manner.

I was early for my appt. That told me it could take longer because of other appts in front of me, however it didn’t take long at all. Very impressive!

Really only reviewing in hopes to win the $100 gas card. After they charged me $174 for an oil change and tire rotation I feel like the owe it to me

The only comment would be I wasn?t given any information about upcoming concerns for my car

Came in to look at a used car. Emilio Siyed helped me and was very friendly with excellent customer service. He was awesome!

It?s clean. They?re pretty quick. Only annoying thing was them trying to sell me more services than what I went there for.

had a great experience with these guys, my sales rep, Uzi, was super helpful.

Great Customer Service with Faheem Choudhary at AutoNation Toyota Arapahoe

Mr. John Titterington was excellent in helping us to purchase our 2020 Subaru Accent

Horrible customer service don't go there unless you want your money to go to waste I've been trying to reach the finance manager left lots of voice mails and no answer so far even after a week so I don't know who to talk to or contact no one is answering

Had a great experience buying my certified pre-owned car through Sergio Pingarron!

bobby was wonderful in my new car purchase

Trevor and the team there were amazing in helping my daughter through the process of buying her first car. Being out-of-state, I couldn't do much to help, but they made the process easy and seamless for her even so we weren't 100% prepared. I would totally recommend this spot for anyone looking for a vehicle.

We had an amazing experience with this company. The customer service was outstanding. Our advisor, David Butkovich, was accommodating and responsive to our questions. Anyone looking to purchase a new vehicle, ask for David!

Bobby helped me get into my new RAV4 with ease! Thank you!

Great dealing with Cade Witt and Gary Hess. Loved everything except the wait. Will refer and come back for future needs.

My experience at AutoNation Toyota Arapahoe was great. They completed everything on time. Waiting area was clean and allowed me to get work done while I waited. Their staff are professional and friendly.

We had a great experience with Sergio Pingarron buying a pretty rare Cadillac sports car. Thanks so much for an easy and fair transaction!

Sergio Pingarron was a huge help to my wife and I for picking out the right Rav 4. Highly recommend AutoNation and make sure to ask for Sergio P!

Emilio was a great help with finding me a car and he was very friendly.

Brian the Hawaiian was great, very easy to work with. Very honest and truthful.

Great experience with auto nation Toyota and Emilio Siyed my sales rep!

Dante was amazing and helpful

i had an amazing time getting the right vehicle for me. ryan was a huge help with getting me a vehicle that i enjoy and one that was in the range of what i wanted! ryan was extremely nice the entire time and was professional throughout the process.

Cade Witt did an awesome and quick job getting us into a perfect car! Definitely going to come back for our next purchase! :)

Vinny and Trevor were great! We appreciate the patience they had with us as they took the time to answers all of our questions and get the app set up.

I had an easy and great experience buying a car for my son with Bobby! I highly recommend!

Quick friendly and helpful when we were looking to purchase a new car. They had a great inventory and exactly what we needed to meet our families needs. Our salesman Coren was amazing and friendly. Not a pushy salesman bone in his body. Best car buying experience I've ever had.

We appreciated the transparency and honesty in our dealings with Alex. Easy transaction and beautiful car!

My car notified me that my grill shutter was inoperative and my engine light came on. I called AutoNation and they were able to give me an appointment soon after the notice. They reset my computer and test drove the car. It was ready by lunch time! Austen kept me informed of the progress of service via text message and addressed other questions that I had regarding the car. He was friendly and professional!

Excellent, customer service, thank you. We will return for our scheduled check up and to purchase our next Toyota

Great service here! Trevor was super patient and helpful and made everything a lot easier.

Jim Williamson and Sun Lee at automation were helpful with our vehicle purchase.

I think Brian Matsumoto is one of the best car sales man that I have ever come across, because he gives you space and doesn’t pressure you at all and he really wants the best for you and not just sell you a car. I consider him a friend after the time we have spent with him cause he took the time out to know my husband and I and I can really appreciate that, because I’m a very personal person and a people person and I really like Brian as a person and a friend and we are very happy with his service! Thank you Brian you are awesome!

Sergio pingarron, took the time and patience getting me approved outstanding customer service went above and beyond in finding me the right vehicle for the right price 5 star highly recommended Sergio pingarron.

Samuel is always very helpful and professional. We have purchased 3 cars from him over the years and recommend him to our friends and family. Five stars!

Ishmael was very accommodating and helpful

Samuel was very helpful. Buying the car was very simple. We have bought 3 cars from him.

Great experience with Gabe today at AutoNation Toyota. Very helpful and kind!

Cornell, thank you for your help in buying a car.

Worked with Vassil and the process was easy. Found the exact vehicle I'm looking for and the process went smoothly.

I bought a 2016 Tundra a few months ago. I paid top dollar and they didn't budge on the price. Both parties (Myself and salesman Mike Elario) agreed that they would provide me with fitted rubber floor mats, which was language in the contract. It's been months and i never received them. Crickets. The purchase experience took forever even after i asked that it be expedited. they overcharged me $1,100 and just recently sent the refund. The truck is fantastic and i love it, but the windshield cracked excessively from one spot on the bottom (poor install) within a month of purchase. it was new. the product is great, the service is weak. not recommending this dealership. thumbs down emoji Autonation called me within an hour and Dave refunded me for new fitted floor mats. The situation has been handled. He listened to my concerns and was genuinely sorry. i appreciate the response.

Everyone was very helpful and attentive. The service was quick as well!

It was a pleasurable experience. Thanks to Ismael,

Alex V provided seamless service. His knowledge of Toyota vehicles is beyond this world or the next.

John Titterington was friendly and happy to show us everything we were looking for. Made the whole car buying process easy

Great communication from Vassil and everyone at Autonation Arapaho!

Bobby was awesome! Process was fast and great!!

Worked with Ryan, super helpful and made the process smooth!

Jim was great and very helpful to work with! Made trading in my vehicle an easy process. Highly recommend working with him!

5 stars for Sin Lee and Jim Williamson. Sin Lee and Jim Williamson were helpful in my end of lease purchase and did their best to make the process speedy. 3 stars overall due to horrible past experiences at AutoNation Toyota and making me wait 40 minutes for my already planned appointment from 2 weeks ago.

Came in to check out some hybrid options and thanks to Gary Hess, I’m a new Toyota Prius owner. He was awesome and took me for a test-ride. Very satisfied with my experience!

I think Brian Matsumoto is one of the best car sales man that I have ever come across, because he gives you space and doesn’t pressure you at all and he really wants the best for you and not just sell you a car. I consider him a friend after the time we have spent with him cause he took the time out to know my husband and I and I can really appreciate that, because I’m a very personal person and a people person and I really like Brian as a person and a friend and we are very happy with his service! Thank you Brian you are awesome!

No pressure and very informative when deciding what vehicle to purchase. Great car buying experience

Wonderful experience with Sergey !!!!!!!!

Great place love to buy a car here anytime Brian Matsumoto was fantastic

Jim was great and very helpful to work with! Made trading in my vehicle an easy process. Highly recommend working with him!

I had a great car buying experience at Auto Nation Toyota. The salesperson was patient and helped me find the perfect car that best fit me and was in my budget.

Were able to get the car in quickly, was a normal oil/filter check fluids and rotate tires service. Quoted 90 minutes to complete, actually finished in an hour.

If you want to buy a car, I highly recommend working with Vlad P, he is super smart and has southern hospitality, and he can answer all of your questions without hesitation. He isn't pushy and will strive to take the best care of you. He is very straightforward and will advise you on what is best for your needs.

Would definitely recommend buying a car or truck from Cornell at this dealership and would like to thank him for going above and beyond of making our buying experience an excellent and easy one!!! Thank you!

Not a great experience, and getting worse. .. I didn’t care for the sitting out in the open to discuss the financials, the car was not cleaned good AT ALL. We literally had to wipe/clean everything again. The extra key was locked away so they had to send it- not a huge deal just annoying. Ive had the car almost 2 weeks and am discovering pretty decent issues, which, its used so… but i figured they’d fixed anything that would be a major problem.. then today (again almost 2 weeks later) i get a call from the salesman telling me the bank is rejecting the loan because my husbands drivers license is old and was taped together until we got him a new one (it was already in the mail at this point) Luckily, he received the license last week, so when i got the call, i was able to send the new license. That was asinine. (Looking forward to refinancing through my own bank!) And since i got the call, i asked my salesman if he could look into the service bulletin about the issues we are having, he cant because hes nkt there- Instead of maybe passing it along to someone else to get me some insight, he cant. I wont go back. Pueblo Toyota was night and day difference from here!

Cornell was our sales guy. He was extremely helpful and showed us everything on our new ride. Financing was very easy. I’ll be back here for my future needs.

Not a great experience, and getting worse. .. I didn’t care for the sitting out in the open to discuss the financials, the car was not cleaned good AT ALL. We literally had to wipe/clean everything again. The extra key was locked away so they had to send it- not a huge deal just annoying. Ive had the car almost 2 weeks and am discovering pretty decent issues, which, its used so… but i figured they’d fixed anything that would be a major problem.. then today (again almost 2 weeks later) i get a call from the salesman telling me the bank is rejecting the loan because my husbands drivers license is old and was taped together until we got him a new one (it was already in the mail at this point) Luckily, he received the license last week, so when i got the call, i was able to send the new license. That was asinine. (Looking forward to refinancing through my own bank!) And since i got the call, i asked my salesman if he could look into the service bulletin about the issues we are having, he cant because hes nkt there- Instead of maybe passing it along to someone else to get me some insight, he cant. I wont go back. Pueblo Toyota was night and day difference from here!

I did not know I needed an appointment the person I talked to on Saturday did not tell me that when the key fob came in that I needed one to get a tech to program it si it came in and I didn't have an appointment but they worked me that so I wouldn't have anymore trouble getting my car started

Bobby was wonderful and easy to work with and we had good experience with him. We had horrible experience with AutoNation Ford so we came here for a different vehicle and Bobby was our salesperson and he was wonderful! If you need a car I would request Bobby. Thank you Bobby!

My service tech was very nice and knowledgeable about my vehicle.

Beware! From start to finish I had a horrible experience. The customer service over the phone when I inquired about the vehicle was less than stellar. I went to look at the vehicle and decided to purchase it. The paperwork process was very hurried. When I reached out to the finance department the following day I left a voicemail that a month later has not been responded to. I contacted the sales person I worked with several times by phone and email over the last 4 weeks to request a cancellation of the warranty I was sold. It wasn’t until I said I’d contacting the BBB that the sales person rudely responded. He took a picture with his cell phone of a document to cancel the warranty. Not a document to e-sign or a fax. This is almost 2 weeks ago and I have still not heard a word about this issue. I would never do business here again. I will be reaching out to the BBB as well as the Attorney General’s Office because I don’t want this to happen to someone else. Don’t tell me I can cancel a warranty anytime I want them completely ignore me.

Rafael was amazing. He was honest, presented all my options and was very forthcoming.

Great experience buying a used car from David B. Super easy wi work with and got the car I wanted.

We had our 2016 Toyota 4Runner in for the 45k service and couldn't be more satisfied with the experience. From initial check-in to final drive-out the staff was personable, professional and courteous. The initial cost estimate for services was accurate and I was informed timely of any additional recommended repairs and the associated costs. Karyssa was a pleasure to work with and keep me well informed throughout the process. We will definitely return for future repairs and services.

RAV4 I was initially looking to purchase was sold when I arrived at the dealership, but the friendly sales agent helped me find a different RAV4 that met my needs

David Butkovich is our salesman and did a incredible job. Took his time explaining financing and going thru the vehicle. Extremely helpful and went out of his way. It was a great experience going thru financing David explained everything and made sure we had the best deal and kept checking for better rates. Plus making sure the car is super clean inside and out. If you are looking for a great car and salesman come to AutoNation Toyota and ask for David B. Plus he walked us around the service department and explained what we need to do for service or warranty work. Great Job David Thanks

10k maintenance check..the device felt staff was very welcoming and professional.. Feels like people like working there..good experience

Vehicle was returned clean with no evidence of work performed. Jez is awesome!

I had quick service on my oil change. Also checked any other issues I have with my car. They recommended I come back if the issues don't clear up.

I bought a new Highlander Hybrid from AutoNation Toyota recently. I was trying to work with another dealer, but they were hopeless. I worked with David Hantman throughout the process. He was friendly, efficient and easy to talk to. I would highly recommend David and AutoNation Toyota if you are in the market for a Toyota!

This place is the worst. We bought a brand new 2022 Highlander from them and they lied to us about everything. They told us it had features that it doesn't have. They lied to us about what features would require subscriptions after 1 year. They held us hostage in the Finance department until we agreed to buy some extended coverage plan. At our first service appointment, it turns out they lied about what was covered by the coverage plans we purchased. I would never let anyone I care about buy a car from these monsters. This dealership is run by crooks. P.S. They offered to remove SOME of the phony surprise fees if we promised to give them good reviews. They are buying good reviews, so keep that in mind when you read these.

Very professional and polite

Emelio and David did an excellent job locating the hard to find Tundra Limited I was looking for. There is a reason this is the 3rd Vehicle I have purchased here! Good selection and excellent help with sales!

Everything is great about this dealership! Service is always fast and courteous for my Toyota Corolla.

The customer facing staff is great. Very engaged and professional, and works to manage cost and time.

Staff is friendly. They did the services I requested, and my vehicle was ready sooner than I expected.

Rafael was a great!! Salesman he assisted me me and my aunt in purchase.

They were knowledgeable about my vehicle and the maintenance that was needed. They were ready for me when I showed up, the price was reasonable, and the work was finished on time.

Really easy from beginning to end. I?d visited 4 other dealerships with bad experiences and was ready to give up when I walked into the AutoNation late in the afternoon on Saturday. David was so helpful! He came right up to us, helped us find a great car, pulled it up and let us test drive it, and completed the purchase in about 3 hours! There were some repairs to do so I came back a week later to pick it up. I can?t believe how simple it was. All the other dealerships we visited had insane dealer fees or didn?t have the car on sight or were trying to sell me on something I didn?t want. There was no pressure, all the dealers fees were included, and the car was available! Thanks so much for a great experience!

everything was explained and deliver in time. service admin was knowledgeable and explain all required items

I was lucky enough to get Gary Hess at Autonation. He was detailed. Easy to work with. Knew the vehicle inside and out. Great experience. I highly recommend Gary and Autonation.

Prepaid service plan. 55,000 miles service with vehicle wash: The Assistant Service Manager was pleasant to work with and did a good job of keeping me informed as I waited at the facility for the work to be done. The Assistant Service Manager was very apologetic about how long it was taking to get the job done. The service shop did not appear to be very busy however it took 2.5 hours to get a simple multi point inspection and car wash done. I understand that the car wash is basic however the detail of a fully clean (exterior) back window was overlooked and I had to complete myself.

Alex was incredible my helpful in assisting us to find which car we were interested and look at all the alternative options so we could make the best option for me!

Lackluster communication, felt like a sales quota rather than a person. Buying a car is a big decision but the sales staff we worked with didn't seem to understand that. Felt rushed and like they were too busy. We were pressured into making a decision and then ignored when we had further questions.

I was told that I would have to wait 90 minutes. It was exactly 90 minutes. I requested an oil change and tire rotation. I was then given a status on my brakes and tires. I like that.

I purchased 4 new tires and a front end alignment. The alignment was done poorly as it pulls to the right. Now I need to make another appointment to have them correct it.

Roady was focused on my needs. Very though when explaining what service I would be getting. He worked to get me the best deal. A very kind, respectful man

They are awesome. Jim Williamson does the best explaining everything and giving you best price he can. Been leasing and buying vehicles for many years at AutoNation Toyota.

Cornell Paul was our sales associate! He was amazing. We secured a car with no problem! Thanks!

Jason Ledbetter was a great help with my vehicle. I recommend using this Toyota dealership in the Denver area just for the customer service alone. I used to go to Toyota in Littleton but they would never update my Service visits. Makes it feel like they just don't care at all.

Not the smoothest purchase experience. Lots of hiccups in that area, but in the end I got the vehicle I wanted at a great price.

Michael was very friendly and outstanding in helping me get the information that was on my stickers inside from inside my truck. The only complain I have as that when I arrived for my appointment, he mentioned that my oil change would be free, but then ended up charging me for the full service at the end of service.

Not the smoothest purchase experience. Lots of hiccups in that area, but in the end I got the vehicle I wanted at a great price.

Scheduling process was easy online, had an appt at 7:30am but arrived at 7. They took my car right in and I was out of there by 8:45. Waiting room was clean and quiet.

I had purchased a new car from the dealership before. I also had my RAV4 serviced here. Every time the experiences were very good. Definitely recommend them!

Service rep helped me with the cost estimate and gave me no pressured on the continuing service. However the cost of fixing a sensor was way to high and the hourly rate is too high at almost $200 an hour. The wait time was too long to get an estimate of what it was going to cost. I had an appointment at 10 am and I still had not heard anything until after 1pm. No work done just an estimate given. Seems like I could have gotten the diagnosis a bit quicker then 3.5 hours with an appointment. So are they overbooking?

I had purchased a new car from the dealership before. I also had my RAV4 serviced here. Every time the experiences were very good. Definitely recommend them!

My experience with service was very good. I was helped quickly and everything explained. My only minor complaint is that the waiting area should be updated.

The waiting room is pretty basic. Servicing was good. Communication was good.

Service advisor was friendly, knowledgeable, and conscientious about keeping me informed of service progress and readiness of vehicle for pickup.

Worst car dealership I went to. I brought a car from Autonation Subaru October 2022 than the car failed within two months. After the three day grace period Autonation Subaru did not care to help me out. The transmission of my car blow out within TWO MONTHS. When I took my car to Toyota Groove for a diagnostic test looks like the transmission was overlooked before they sold the car to me. The car was under warranty so we took the car back to Autonation Subaru keep in mind at this time my car was gear locked. The first mistake Autonation Subaru made was telling me to drive the car in the snow with a locked gear because there was no “service person” available. So on my way home, in the snow the car completely stops in the middle of the road during the snowstorm, all because they told me the car was “safe to drive”. While they working working on my car for a whole month they did not offer me no type of rental car until I had to complain. Third, when I was on the phone with the advisor that was working on my car he first told me I wouldn’t be able to get rental until two weeks. After I mentioned I wanted to trade my car the man miraculously found a car within minutes. They lie a lot. I wasn’t able to use my car for nearly a month and few days. Lastly, after I received my car they broke my car front windshield now I have to bring my car again!!!!!!!!! Please save your money and don’t purchase a car from here.

Great customer service, courteous and prompt. I really appreciated the oil change coupon. Waiting area is first class.

The sales experience left a lot be desired. My sales person was friendly but did not have enough experience for my preferences. I had done my research on the vehicle so I knew a lot already. The sales person did not cover much about the vehicle with me and did not know the answer to some basic questions. I learned significantly more about the vehicle, the warranty and Toyota from the person who did my financing - he was great! They low balled me on my trade in and insisted that I had to pay the costs for anything they chose to do after I traded it in such as inspecting it, cleaning it and putting new (unneeded) tires in it.

Great customer service! Was honest on what needed to be done and the oil change was fast! But early mornings are always better!

Ishmael our sales person was a sweetheart. He was so helpful and so kind always going above and beyond to help me get my dream car and also my husband’s dream truck. Thank you Ishmael for all your hard work helping us.

I thought changing out spark plugs for $650 was very expensive and then finding the reason for the Engines light cost another $190 was excessive

Was bamboozled. Told salesman I wanted a 4 wheel drive truck with navigation package. Was dild a 4 wheel drive truck that has some tick crawler xxxxxxxx. the only navigation I have is when I have my iPhone.

Zach was a wonderful liaison for my first service. I was walked me through everything. The service was 33 minutes instead of the promised 90 and my vehicle was returned Vaccuumed and exterior washed.

I was told the water pump was the issue for my engine light. I went ahead and agreed to the repairs that were suggested. After getting front brakes, water pump, and filters replaced, the engine light kept turning on. I also had a new problem that was never there, before. My car was rattling when I made full stops. I was told to something else was wrong. But all of this was a new problem I did not have before. The last thing was that my part needed to be ordered and I was told by the tech that my car was safe to drive, when in fact it wasn't. I got a message to pull over and NOT safe. So I was stranded in Denver.

It was about as ?in-n-out? as buying a car could be. Everything was ready upon our arrival. Natalia in sales and Carleton in finance were fast and knowledgeable.

I brought my truck in for a 20,000 mile servicing. I was greeted right away, and my car was done within the time frame they gave me.

Excellent Service had my truck repaired in record time.

Jimmy is the real deal! Smart and honest. See him for a lease.

Great Dealership\Service Department. They were very prompt and did a great job communicating the whole process.

We love Samuel Zeballos! There was an issue with the cars exterior. The repair work on some minor damage was pretty sloppy. Samuel made sure the repair work was redone and done right. It was a long day but working with Samuel made the day less stressful. Very comfortable working with him! This is the 4th car we?ve purchased from AutoNation! We?re happy! We also want to make sure we mention the most excellent experience we have with the Hira Khan in finance! She is Amazing! Thank you thank you!!

I?ve gone to Toyota Autonation Arapahoe for years and have always had a good experience!

Fast and easy, and free WiFi so I could work

This was the best car buying experience I've ever enjoyed. My salesperson was Sergio Pingarron. He kept me advised throughout the process, offered coffee, explained aspects of the warranties I needed to be aware, etc. Everyone in the dealership was welcoming. It was a very pleasant experience. I would highly recommend AutoNation Toyota Arapahoe, and specifically Sergio, for anyone looking to purchase a vehicle.

AutoNation staff was exceptional while managing my truck’s repair. They kept me updated during the repairs and worked quickly to return my truck.

Great buying experience ,love the new vehicle design and great salesman . Fi was a great experience and would buy from them again Love all the features it has and salesman explained how everything works

Jeremy, my service advisor, texted me with the quote of what I needed done and had terrific communication through text or phone over the two days. I really appreciated the great service!

I got my oil changed & added the recommended cabin filter change but I came in for 70K mile checkup. I'm not real sure what I got for that "checkup" after being informed they do not check the hybrid batteries or the brake pad thickness!

AJ the serviceman was excellent and helpful, he knew I was very unhappy that a Toyota Dealership does not keep in stock a Factory Toyota Tire. So the expectation was I drive around with a donut tire on my car for 2 weeks on my new Rav4!!!! I told AJ this was NOT an option, so he worked with me to come up with a solution. But shame on the Toyota Nation!!

I really like the reminders that service is needed soon. I did not realize you have to schedule so far out to get an appointment. I would like to remind service techs, theses services are not “free” . I paid a good amount of money to have my services provided during my contract. Both times I’ve had something done on my very new (less than 5k miles) car, the words free has been used. Maybe use included in your contract.

Vassal at autonation was very helpful and not pushy. Would highly recommend.

Communication, speed of vehicle inspection and service, and speed of shuttle service were excellent!

This was our first time purchasing a vehicle from a dealership and it went better than expected! Everyone was very friendly, the building felt welcoming and had plenty of places to sit and relax. Our dealer (Gabe) was awesome, as well as our finance manager (Luis) - both were very kind and thorough during the buying process. I definitely recommend coming here, 10/10!

Andre was very helpful on getting us into a new car. we were looking for a new car for work , Toyota didn't have any new cars on the lot, he found one that was being shipped on a train, said it would be here on a certain date and it did, got a hold of us right away. Been coming here for the past 8 years and have never had a bad experience at all😊

Michael Jones is a wonderful and helpful person. He treated us really good.

I received helpful and prompt service on my vehicle. The staff was very courteous and professional.

Very good experience. Salesman Joey answered all my text questions immediately. Love our new RAV4 Limited. Took a bit of time, 3 hours, to finish up with everything but we’ll worth the wait.

The service was great, just a very long wait for oil change to be completed.

Cole was fantastic. He delivered and exceptional level of customer service. He was able to get our service done well before the quoted time, which was awesome with our busy life!!

Oil change and wheel alignment were well done. They could not find the intermittent engine problem after numerous attempts of troubleshooting. The problem still exists.

Staff are friendly and knowledgeable. Tech that check in my car was helpful and answered all questioned i had.

They did a great job with my car. I had an issue trying to get out of 4wheel drive that made a very bad grinding sound. I was able to get in 2 days later and had a complete service as well as everything checked out on the car done within the day.

I've been taking my vehicles to AutoNation since 2010 because from start to finish the staff understands how to provide great customer service.

Poor experience. 2021 Tundra does not connect with SOS or Remote Vehicle access and after four hours sitting in the waiting area, no solution was found. Suggestion was made that I call Toyota Customer Service for help. This is an added responsibility for me which is difficult to find the time to do. I paid the Toyota fee to enable remote start to no success.

The service advisors were great at communication when I brought my 2022 Tacoma in for a 5k checkup. I dropped the truck off the night before the appointment and it was ready early the next morning.

The service department is a pleasure to work with. Have been coming here for 5 + years now. Always speak with the same great service rep, Bill G. Pleasant, friendly, knowledgeable. Car is always ready when promised. They do offer a free shuttle service within a specific mileage range if you live close by or want to shop while your vehicle is being serviced. The waiting area is comfortable.

All the people involved were very polite and professional. They told me it would last about 1h30min but it was actually only 45 minutes. No complains at all!

David Hantman was the best salesman I could have asked for, he was extremely friendly and kind, walked us through everything, and got us in and out quicker than expected, I have 0 complaints abput him and the dealership as a whole and will definetly give them a try on the next car as well!

Assisted by Dante in sales and assisted by Leo and Dante on a follow up issue. Will be back again the next time I need a car, very happy with the experience

I am in love with my new Toyota Rav4. In a market that's been absolutely crazy, Auto Nation made it easy to find the exact car I wanted in a reasonable amount of time. So glad I chose a Toyota too because I know this car will last me a very long time. Great overall experience for my very first car purchase.

I appreciate Nicole?s honesty and communication. She won?t sell you something you don?t need. She communicated with me throughout the process as to what was going on with my car by texting and sending screen shots of diagnostics. This was a unique, very pleasant experience and I will be returning to her specifically for future service and repairs.

I was pleased with the maintenance service Toyota of Arapahoe gave me. I was met with a smiling and knowledgeable technician who told me that the service would take an hour and a half and came to get me on time. The technician explained to me of all the work done. I highly recommend Toyota of Arapahoe to everyone!

Sergio M was a good sales rep he had car ready to go and made it easy and painless. We would definitely recommend friends and family

Had my oil change and tire rotated, but when they brought my car out they had the mechanic who spelled like a shop bring the car out to me and I had to roll my window down so all that smell would be gone from my car, lost the Brand new smell because of this.

Great Service! Technician was very friendly and courteous and delivered car in time promised. I waited in a very comfortable waiting area that had tvs and free coffee.

I want to praise both Ken and Jezariah for their professionalism, empathy and customer service. They were both incredible, took their time to break down and explain things I had questions on, as well as, talk me through different solutions. They were very honest and I would recommend going here for services and talking to either of them!

I have bought my last four vehicles at Autonation Toyota so I have been going there for years for service too. I have always been treated fairly and with respect.

I purchased my 21’ Tundra a couple years ago from here, wonderful experience. I have had my service done at the same location, Lydia, Jez and Trent have been nothing but exceptional in customer service. Unfortunately I had some damage done to the truck away from the dealership, I took it to Autonation collision up north, Diego and Lydia were a pleasure to work with. They kept me up to date on the progress. They pay attention to detail and did a wonderful job.

I purchased a car from this dealership and the process was smooth and easy, Charlie Mullen helped us through every step of the way and let us take our time looking at their inventory and test driving. Then after we made our decision he passed us on to a finance professional who was very informative and helpful.

I am always treated with respect and good customer service. The only downside would be that I usually bring my vehicle in very clean and the technician doing the service leaves oily hand prints on the fenders, driver door handle and the engine hood. Not a big deal but thought I would pass it along.

As always a very fast and easy experience. Was helped, checked in within 5 minutes. They didn’t upsell me on anything and was told their philosophy is treating their customers like their own family. Always appreciate their honest opinion on future needs and questions about our cars. Great experience and reasonable pricing!

Overall the service was good, but there were three things I wish could be improved: 1. When my service was finished, I received a text notification (awesome), but when I returned to the bay my specialist was no where in sight. There were many specialists in the bay, but it was as if none wanted to make eye contact for fear I’d ask them status on my service that they’d have to help me with. 2. I never received a copy of my service report 3. I had to ask about the splash guard as it was not mentioned in the final summary. When asked about it the service tech simply said he took it off and left it in the pit, since it couldn’t be reattached. That’s fine, but a. I would have liked to know that and b. They should have given me the option to take the old part back with me.

I had my routine annual oil change. It took a little while longer than usual but there was quite a few people for service

I bought my Prius in 2016 from this Auto Nation dealership and could not have had a better experience. Now 6 plus years later I can say not only do I love my car but the service I have received has been EXCELLENT, I could not be more pleased.

Still waiting for one part. Front brakes were repaired. Service magr still waiting for back ordered part for heat controls.

Had a wonderful experience I always do! Bill is always easy to work with!

Great coffee. Wonderful people and nice, neat mini van to boot.

I had a great experience with Jim Williamson he took his time explaining every step towards my purchase. I recommend this Dealership to my family and friends anytime.

David Hantman was very helpful! Thank you

we were there for about 5 hours and our salesman had at least one other family he was helping, and it was very obvious that her was too busy to focus on one person. my husband went out to do a walk around the car(we had looked at it about a week before) and noticed that the tire was curbed and the rim was damaged, turns out the salesman did it when he brought it out for us to test drive again. we asked what could be done, he said nothing with a little more conversation we were given some touch up paint to fix it ourselves...we discussed the interest rate of the loan with our salesman and he was able to get it down .8% but when I got back to the finance dept to finish up(after my husband had to leave with our infant daughter so she could nap, since we had been there so long) the % rate went back up to the initial quote and they refused to honor what the salesman gave us, although the paperwork was right there. at that point I had been there for 5 hours, it was dinner time on a Saturday and I had to be at work on Monday, so I had no choice but to suck it up and buy the car...while waiting for things to be processed our salesman stood over my shoulder and insisted that I give him a 5 star review, and wouldnt leave until i did it, i felt completely overwhelmed and pressured to give a review especially because i was tired and hungry after being there for so long. When i finally got in the car to leave, there are 2 chips in the windshield that weren't there previously and I had a half of tank of gas.... kinda sucked the whole way around. it was the 1st time I bought a car in16 years, and I wouldn't recommend going there to anyone.

Dealership replaced my windshield wiper blades and the batteries in my key fob very quickly and cheaply than I had anticipated. Very satisfied.

Faster and organized service.

Thanks Cornell for taking care of us! We had a pleasant experience working with you. Thanks for taking your time and explaining us all the options on our new car.

David help me find a car after my truck was totaled. He was so helpful and knowledgeable. The whole team and process of buy a new car was not as bad as I thought it would be. Thank you AutoNation Toyota Arapahoe!

Experienced technicians.

Autonation Toyota Arapahoe has excellent customer service and a shoutout to the shuttle driver Michael. He was very helpful.

Auto Nation Toyota Arapahoe is a top notch dealership. Awesome smooth and easy experience. Facility was located conveniently for me. Salesman,finance manager and general manager were knowledgeable and I did not feel pressured. My salesman Coren was excellent in keeping me informed on the status of my vehicle which was in transit at the time. He worked with me on getting what I wanted for my trade in. I would recommend auto Nation Toyota Arapahoe to anyone.

Highly recommend Gary Hess best car shopping experience

Go see Gabe for the best car buying experience! He really knows how to take care of customers.

It was a big difference from the last time I serviced my Toyota hybrid. I was able to make an appointment easily with a live person, Jeremy helped me right away when I got to the Service bay and my car was done on time.

I took my 4Runner in because I wasn’t able to get the key in the driver door. They informed me that someone had attempted to steal my car and that’s why I couldn’t get in. They also replaced my air filter but it was making a strange noise. I took it back a second time to address the noise and they were able to quickly fix it. The first individual I worked with was confusing on the phone but in person everyone was very kind and generous!

They did a good job, but should have offered to wash vehicle off without having to be asked

Oil change and review of my car indicated that my battery was low. Did not want a dead battery while out so after review of offerings picked one and it was put in immediately. Cole was great in reviewing my cars needs for its age and mileage.

Auto Nation Toyota Arapahoe is a top notch dealership. Awesome smooth and easy experience. Facility was located conveniently for me. Salesman,finance manager and general manager were knowledgeable and I did not feel pressured. My salesman Corey was excellent in keeping me informed on the status of my vehicle which was in trandit at the time. He worked with me on getting what I wanted for my trade in. I would recommend auto Nation Toyota Arapahoe to anyone.

Just had my 2010 Corolla serviced at Arapahoe Toyota. What a pleasure to have my vehicle in their hands. My car was delivered at my appointment time and was ready for pickup when they promised. I always feel confident that my car is in great shape after service at Arapahoe.

Nice service and kindly person

Came in for a oil change and to get an inspection done. All was done right away within the time frame estimated.

Taylor was very helpful and made the lease buyout very easy. I highly recommend Taylor, especially because he is one handsome guy

Nicole was very helpful and honest. Will continue to work with this dealership!

Autonation has been a great place to have service and repairs done. We are always kept informed on repair costs. We are kept informed in a timely manner on services. Our service advisor is excellent, very friendly and cares about us.

Clowie gave great customer service. It was a little disconcerting when I arrived and the first gal couldn't find me in the system. But then, they could--for my scheduled appointment.

Excellent customer service both on the phone and in person

When we initially brought the car in on a Saturday, the contact person seemed agitated that we brought the car in without a service appointment. Then it appeared that incorrect information was put in the work order creating unnecessary work and inspections that added a day to the job. Eventually, when our regular service writer, Jason, got to work, he got things cleared up and got the necessary things done.

Sami was extremely helpful and made the process very easy. Thank you!

My car was out of alignment and they fixed it. It was a quick visit I didn’t have to wait very long. I always take my car for service at this dealership.

Karyssa was great to work with! I would definitely come back to her, she was very honest and clear and didn?t pressure me into buying something or make me uncomfortable.

Thanks for checking the battery and brakes and giving me detailed info. Ken was a saint to put up with all my questions. Thanks for topping off all my fluids too super nice.

He was thorough, helpful, and engaging. It was pleasant experience. We was knowledgeable and authentic and it was a quick experience to buy a car.

The service staff is professional and focused on providing the best service experience possible. They answer questions so I can understand what I?m committing to. Very fast and willing to put in that extra effort to ensure the repairs/service are done right. Keep up the great work!

Jim Williamson made the process effortless and extremely pleasant. Purchasing my car after its lease was over couldn’t have gone better. Thanks so much to Jim and all his help.

Jesse Christy was easy to work with and came in on his day off to help finish the deal. Seems like a lot of the initial paperwork could be automated. I'm always surprised how long it takes to buy a vehicle.

Find 3 odd things!! At this Autonation Arapahoe location 1. Had a car oil service coupon. They said only if I pay from my own pocket, only then they will honor it. If a throes party pays, then they will not honor and charge me the FULL oil change of $110. I won't go to them again. Will go to some other place atleast will get 3yrs 36000 miles warranty by other places. 2. Done dude in their location who sells Toyota warranties, was possibly forcing a person to buy extended warranty on a vehicle which looked almost like me or certified to me. I heard their talk and it was very sad that this employee was literally using FEAR tactics to force the person to buy extended bs warranty and possibly charging the person a lot. A typical sign on lenders or warranty sellers is to use fear and take advantage of people who are naive. I was sad to see that, instead of telling the person about how they can save their car investment by taking to his car insurance to have better coverage, low deductible etc, he just ripped that person by telling who liked liked immigrants, that if they don't buy car extended warranty, the person will lose everything if car is totaled. Then he also said, he is helping this naive person first in the line after skipping 3 other people who were lined up to talk to him first. Totally lost faith, especially on that person, because he couldn't make an eye contact with me, while he was explaining all that forceful way of selling his policy to make profits for self and Toyota. Well never recommend a friend or stranger to go buy Toyota or Toyota extended warranty.. people are so selfish these days...i saw that in his eyes few times... while he tried not to make an eye contact. 3. The car trade guys here are bunch of clowns. They will offer you nothing good for your car, and will sell you some crap car for more than kbb + force sell you car extended warranty which will probably not cover anything important that usually fails. These people are the worst who do trade. Not good soul i can tell by taking to them when they low balled me

I took my Toyota Tacoma for oil change They got job done quick

Brought car for oil change since I received a reminder from Toyota and the sticker said 12/55000. Got there and I was told that I should change oil base on mileage. So they were going to rotate the tires. I mentioned the tire light being on and when I picked up the car the light is still on. I don’t know if they did anything to the car?!! 🤷🏻‍♀️

Mr Eyad Abu-Sufiah was very kind and gave me accurate information and guidance. I trusted him and bought a good car. Thank you very much~!

Staff members were most pleasant, and service was fast and thorough.

Recently had my 2004 Toyota 4Runner in for some major service. I worked with Service Advisor Jeremy Sittner. Jeremy was very professional and kept me informed about the status of my vehicle thru the whole time it was there. Also, cost estimate that Jeremy gave me for the work was spot on. Would highly recommend bringing in your Toyota to this dealership if you’re looking for service. Of note, I have purchased/leased many Toyotas the years and both sales associates Jim Williamson and John Titterington have always been professional, knowledgeable, and have always delivered great customer service…five stars to Autonation Toyota Arapahoe!

Friendly and knowledgeable service advisor. She kept me informed and made sure that the service was completed correctly and promptly.

I worked with Uzi and he was incredibly responsive and helpful all along the way. He was able to get me into a 2023 RAV4 prime when other dealerships were telling me I would have to wait for 18 months. He got me a great deal to boot! Highly recommend requesting him when going to AutoNation Toyota.

They work on your car and you are rest assured of their expertise .

The car was ready at the time promise.

I worked with Uzi and he was incredibly responsive and helpful all along the way. He was able to get me into a 2023 RAV4 prime when other dealerships were telling me I would have to wait for 18 months. He got me a great deal to boot! Highly recommend requesting him when going to AutoNation Toyota.

We have several Toyotas in the family, we service them all at AutoNation Toyota. They are honest and do an excellent job! Service advisor Bill is great to work with and provides top notch customer service.

Great experience with Trevor and Vassil

Quick service for a synthetic oil change with an appointment. Nice clean waiting area. Was there a little over an hour which is not bad for a dealership.

Bobby was fantastic in helping us get into our new car. We had worked with the dealership twenty years ago and nothing has changed with their great service!

This dealership is one of the only dealerships I can say that treated me like a person and a customer by working with me and pushing their hardest to satisfy their customer, I will forever go to auto nation for all my car purchasing needs. Thank you guys for making my Xmas. Shout out Natalia, and JOJO

Cade was very helpful during our shopping experience and closing our purchase of a used vehicle. I would recommend this dealership for sales and service.

It was a great experience. Everyone was friendly and helpful. One of the quickest deals I have ever done